1. New Service Connection Application
3. Water Consumption
4. Water Quality
5. Water Source
6. Water Supply
7. Save that water!
You can apply by calling up our Customer Service Hotline 1627 or through any of our authorized Manila Water employees on site.
You can apply at any of our Business Areas nearest you or you may call up our Customer Service Hotline 1627.
|Balara||Ventura St., Balara Filters Compound Katipunan Road, Balara, Quezon City|
|Cubao||671 EDSA Cubao, Quezon City|
|Makati||97 J.P. Rizal St. West Rembo Makati City|
|Mandaluyong||United cor. Mayflower St. Mandaluyong City|
|Marikina||Rainbow St., SSS Village Concepcion Dos, Marikina City|
|Pasig||Amang Rodriguez cor. Ortigas Avenue Pasig City|
|Rizal||L. Santos St., Barangay. San Juan Cainta, Rizal|
|Taguig-Pateros||Fort Bonifacio Pumping Station Global City, Taguig|
For new customers:
For existing customers:
The minimum connection fee (residential use, within 25 l.m. from tapping point & 25 mm diameter of pipe) is Php 5,566.60. In addition to this, payment of a guarantee deposit and meter deposit of P600.00 and P1,020.00, respectively, shall also be required.
Tips on how to check for sudden increase in charges:
An average household consumes about 30 cubic meters a month. One person consumes an average of 6 cubic meters every month. Thirty cubic meters is equivalent to 150 large drums of water (or 30,000 liters).
The water that comes out of our filtration plants is safe and 100% potable and is delivered to your homes via several hundreds of kilometers of mains and pipelines. While water may be contaminated when being distributed because some of these pipes may be very old and may have leaks and intrusions, we test the water at various points and take every measure to protect its safety.
Everyday, Manila Water takes water samples from all over the East Zone. We test the samples to verify your water�s safety. If there are any problems in the samples, we immediately trace the system for contamination and we flush and clean the lines to protect your health.
Manila Water is working to rehabilitate and modernize the water system so we can guard against water contamination and give you safer, cleaner water right out of your tap.
In case of any suspected contamination or less than clear water, boil your drinking water and contact us the soonest time possible.
As a regular rule, all deepwells should be equipped with chlorinators to purify the ground water. Ground water can be easily contaminated through old, abandoned wells or through badly maintained septic tanks.
Please contact us through our Customer Service Hotline 1627 or through any of our authorized Manila Water employees on site. If you think your water might be contaminated, you can also ask help from your barangay health center, your municipal health officer or the Department of Health.
Angat Dam in Norzagaray, Bulacan supplies 76% of Manila Water's needs. Other sources of water are Ipo Dam (14%), La Mesa Dam (7%), and groundwater (3%). Every second, the dam releases 32 cubic meters of water. One minute worth of water from Angat is enough to fill up an olympic size swimming pool!
The Balara Filtration Plants in Balara, Quezon City, treat the equivalent of 6.5 billion glasses of water each day. Water that comes from Balara is pure drinking water that is regularly checked and certified by the Department of Health.
Water distribution is affected by distance. Areas closer to the pumping station get their water earlier. It takes time for water to reach all the areas of distribution.
Elevation affects water pressure. Gravity will always cause water to seek the lowest level so water still has to build up pressure to reach the higher areas. This is why we can drain water from our sink and why low lying areas are prone to flooding. The shorter water hours caused by the summer or dry season sometimes prevents the system from building up enough pressure to bring water to the high areas.
Manila Water is working hard to balance the system so we can get enough water to all our customers in the East zone. This means we have to close off the supply in some areas so we can deliver to other areas.
Take responsibility for all road leaks or busted fire hydrants you see by reporting them to the Manila Water Customer Service Hotline 1627.