Anyone may report suspected child maltreatment to local departments
of social services or the statewide Child
Abuse and Neglect Hotline 24 hours per day, seven days a week.
The hotline number within Virginia is (800) 552-7096 and (804) 786-8536
outside the state.
The goal of Child Protective Services (CPS) is to identify, assess and
provide services to children and families in an effort to protect
children, preserve families, whenever possible, and prevent further
maltreatment. Child Protective Services is non-punitive in its approach
and is directed toward enabling families to provide adequate care for their children.
Local
departments of social services are responsible for receiving
reports of abuse and neglect; conducting investigations to determine
the validity of the CPS reports; and providing services that enhance
child safety and prevent
further abuse and neglect to families and children.
CPS is a unit within the VDSS Division Family Services. Among the duties of this unit are the development
of statewide public awareness and education programs; the administration of state
and federal grants to prevent abuse and neglect; and to maintain
a statewide database for child abuse and neglect.
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