Airline Biz

I love it when someone does a list of really weird, stupid or funny questions asked them. Southwest Airlines blog, Nuts about Southwest, has a list of questions that passengers have asked Carole Adams, a Dallas-based flight attendant who has been flying 22 years for Southwest.

A sample:

Q. Do I have to sit in the middle seat? (Last available seat)

A. When you’re the last one to the dinner table for Sunday dinner, you don’t get the best piece of chicken.

Check it out.

Posted by Terry Maxon at 03:47 PM | Permalink | Comments | TrackBacks (0)

Southwest Airlines opened a new gate at Dallas Love Field today, bringing its total to 15.

(Actually, for the moment its 14 because one of its gates is temporarily closed.)

The new gate -- 1A -- is expected to help the carrier handle the growth in flights and passengers at its hometown airport.

Officials for the carrier report that the number of daily departures from Love Field has increased from 125 on Oct. 19, 2006, (that's when it first offered through-tickets beyond the Wright perimeter) to 137 on Sunday.

As the Dallas-based carrier has gradually added to its schedules, passenger volume has grown.

Southwest’s traffic climbed from 1,440,217 in first quarter 2006 to 1,657,492 in first quarter 2007, a 15.1 percent increase.

Southwest’s traffic climbed from 1,485,843 in third quarter 2006 to 1,910,178 in third quarter 2007, a 28.6 percent increase.

In third quarter 2007, Southwest boarded or deplaned 20,763 passengers a day, up 4,612 passengers from the same period in 2006.

Posted by Suzanne Marta at 02:27 PM | Permalink | Comments | TrackBacks (0)

American Airlines wouldn't extend the five-year recall rights of furloughed flight attendants. The Association of Professional Flight Attendants didn't want to negotiate for fear that American would ask for more than the union was prepared to give up.

But on Friday, American and the union announced that the carrier would give flight attendants whose recall rights expired Nov. 1 another two months of recall rights.

So that raises the question -- what did the union have to surrender to get American to temporarily extend the recall rights for hundreds of furloughed flight attendants?

The answer, the union told members this weekend, was nothing. Says the union:

In no way did this move by AA to extend recall rights by two months involve APFA giving up anything in exchange. AA has felt a good deal of pressure from Senator Claire McCaskill of Missouri and other Capitol Hill leaders. This came at no cost to APFA, which represents over 19,000 American Airlines Flight Attendants, including than 1,400 furloughed members.

In other words, APFA has relinquished nothing in exchange for the two-month extension of recall rights to over 400 of our APFA members. APFA is NOT opening its contract early to address this or any other issue.

So, American did it out of the goodness of its heart (and after pressure from a U.S. senator).

Posted by Terry Maxon at 08:39 AM | Permalink | Comments | TrackBacks (0)

Airports change their names, but they rarely change their three-letter identifier codes. DEN has been Denver for decades, even though Denver International Airport replaced Stapleton International Airport in 1995. DCA remained the code for the Washington, D.C., airport, even though its official name is now Ronald Reagan Washington National Airport.

Our question today dredges up the memories of past names, and if you know the airport codes, it'll be a snap, sort of.

Match up these original names with their current names:

1. Berry Field
2. Geiger Field
3. Moisant Field
4. Orchard Place Airport

A. Chicago O’Hare International Airport
B. Louis Armstrong New Orleans International Airport
C. Nashville International Airport
D. Spokane International Airport

Continue reading "Monday morning trivia" »

Posted by Terry Maxon at 06:00 AM | Permalink | Comments | TrackBacks (0)

In Sunday's newspaper, we have a story about the current labor situation in the airline industry. One of the people we talked to was labor historian Peter Rachleff, a professor at Macalester College in St. Paul, Minn.

After we talked, Professor Rachleff followed up with a thoughtful essay on the right to strike in today's world and in particular his observations on how it has played out at Northwest Airlines. With his permission, I'm reprinting it here.

Continue reading "Labor historian looks at the right to strike" »

Posted by Terry Maxon at 06:00 AM | Permalink | Comments | TrackBacks (0)

One view is that Judge Sidney Fitzwater's decision Wednesday preserves the Love Field compromise that allows more service from the Dallas airport.

But there's another view, from those who are unhappy that the compromise didn't allow unlimited flights and more gates. Al Taylor, spokesperson for Friends of Love Field, offers this viewpoint:

Love Terminal Partners' loss of their challenge to the "repackaged Wright Amendment" is also a major loss for air travel in North Texas. It is a shame that our elected leaders sold-out to protectionism for American Airlines at DFW and Southwest at Love. It will cost Dallas $2 billion a year in lost economic growth with the reduction in gates.

The upcoming aviation conference on developing other sources of revenue is a joke. Many of the participants at the conference worked very hard to cripple Love Field of future economic growth.

New air travel will now shift to McKinney's Airport at the expense of Love Field.

The compromise provided that Dallas would limit the airport to no more than 20 gates -- 16 for Southwest Airlines, two for ExpressJet, two for American Airlines. That limit requires the tear-down of the old Legend Airlines terminal, which had six gates.

The Legend terminal owners sued, alleging violations of antitrust laws because the parties to the agreement had agreed to limit competition. Judge Fitzwater basically said Congress could do so to further the eventual goal of increasing competition in the future.

Posted by Terry Maxon at 12:04 PM | Permalink | Comments | TrackBacks (0)

U.S. Rep. Jerry Costello, an Illinois Democrat who chairs the House Aviation Subcommittee, has asked U.S. Transportation Secretary Mary Peters, major airlines and airports "to detail to the American public what steps they are taking to prepare for the holiday travel season."

“Advanced planning by the airlines and airports will enhance the travel experience for flyers,” Rep. Costello said in a Thursday press release. “More staff devoted to friendly customer service and providing information, particularly during delays, makes a big difference. I look forward to discussing these issues and hearing about the progress being made.”

He plans a hearing Nov. 15 to discuss those preparations.

Let me save him some time. I can give him an advance look at what will happen this holiday season, and all those important people won't have to go to a hearing.

Continue reading "What to expect when traveling this holiday season" »

Posted by Terry Maxon at 06:00 AM | Permalink | Comments | TrackBacks (0)

TripAdvisor, a Web site that publishes travelers reviews, issued the results of a survey of more than 2,500 travelers from around the world.

Here are some of the more interesting findings:

--U.S. Airways was the least favorite airline according to respondents, although British travelers named discounter RyanAir (whose Michael O'Leary has joked about charging for ice) as the worst.

--Brits take more time off than the rest of the world, but tend to be less active when they travel.

--Few people seem to want mobile phones to be used inflight. According to TripAdvisor, 90 percent of Brits and 78 percent of people worldwide hope to avoid listening to their seatmate yammer on for hours.

--Travelers -- especially Americans -- are becoming more "germaphobic."

--London's congested Heathrow and Chicago's delay-plagued O'Hare airports were nominated as travelers' least favorite.

Posted by Suzanne Marta at 11:53 AM | Permalink | Comments | TrackBacks (0)

I noticed this item on TravelMole today.

It seems British Airways chief executive Willie Walsh is predicting travelers may "soon" bring two carry-on bags through London.

"More good news for our customers will be the removal of restrictions on hand-baggage which we expect soon," Mr. Walsh was quoted as telling the BBC. "This will go a long way to relieving the hassle factor of the one bag limit."

I'm traveling through London Heathrow later this month-- dare I remain hopeful soon means before Nov. 26???

Posted by Suzanne Marta at 10:47 AM | Permalink | Comments | TrackBacks (0)

In addition, Silverjet flies to Luton Airport near London with two daily flights and 102 seats each and the same business plan as Eos and MAXjet – all business-class seating and premium service for less-than-exorbitant fares.

So you got to have a gimmick to compete.

On Eos, that gimmick is a free Nintendo Wii if the round trip costs at least $4,000. Under $4,000, customers will get a Nintendo DS Lite handheld machine. If you prefer, you can get frequent-flier miles instead, 40,000 above $4,000, 20,000 below.

Here’s the catch.

Continue reading "NYC-London competition gets a Wii bit tougher" »

Posted by Terry Maxon at 10:37 AM | Permalink | Comments | TrackBacks (0)

1. When daylight savings time finally ends, I hope I sleep through it.

2. Fares keep going up, and airlines keep filling their airplanes fuller than ever before. This indicates something important. I wonder what it is.

3. It's much too earlier for begin celebrating Christmas. But I wouldn't mind a package of chocolate and marshmallow Santas or two.

(CREDIT: Blair Candy)

Posted by Terry Maxon at 06:00 AM | Permalink | Comments | TrackBacks (0)

In case you were getting excited that you could be listening to AMR's CFO Tom Horton give a presentation to Goldman Sachs Industrials Conference next Wednesday (Nov. 7th) while sipping a nice port at 11:25 p.m.....(EST)

The carrier filed an 8-K to the Securities Exchange Commission today said that it had erred in the 8-K it filed yesterday.

To be clear, the presentation will actually be at 11:25 AM. (EST)

Oh well! Guess Letterman and Leno get to keep their day (night) jobs.

Posted by Suzanne Marta at 05:21 PM | Permalink | Comments | TrackBacks (0)

In a survey of more than 3,000 frequent flyers by the International Airline Passengers’ Association more than 88 percent of participants said they thought it would be annoying if their fellow passengers were able to use their mobile phones during a flight.

Apparently UK travelers find it especially grating-- 69.8 percent of British travelers reported it would bother them. Among U.S. travelers, only 49 pecent of survey particpants said it would be a annoying.

Overall, 1 in 20 people said that they would not be aggravated by the use of phones in the air, according to the survey.

That's not to say folks don't recognize that it could be convenient to be able to make a call whenever they want.

Of those surveyed, 39 percent said allowing some use of phones would prove useful.

Others preferred a flight without annoying ringtones -- 28 percent advocated a full ban on mobile communications.

There was more support for text messaging and email -- which 57 percent of participants said they'd favor to a complete ban on mobile devices.

Only 9% of respondents felt that all usage should be allowed.

Posted by Suzanne Marta at 01:35 PM | Permalink | Comments | TrackBacks (0)

The number of overseas visitors to the U.S. is still down 17 percent since Sept. 11, 2001.

That costs the U.S. economy some $94 billion in lost spending, according to figures tracked by the Discover America Partnership and the U.S. Department of Commerce.

Forecasts now say international arrivals won't reach 2000 levels -- 26 million annual travelers until 2010.

Geez-- given the weakness of the dollar-- what's holding them back?

Speaking as someone readying to head to Central Europe later this month, we're a bargin over here!

More troubling, tourism officials say, is that our lagging visitor levels come at a time when international travel --globally -- has risen 20 percent. (My sense is you can credit the explosion of service out of India and China in particular, plus the rise of off-shoring by U.S. companies for that one.)

"The Department of Commerce projections are further evidence of the extraordinary decline in overseas visitors to the United States," said Stevan Porter, President of InterContinental Hotels Group and Chairman of the Discover America Partnership. "While we struggle for a decade to return to where we were in 2000, our competitors continue to welcome thousands of new visitors. This has serious consequences for our economy and public diplomacy efforts."

Posted by Suzanne Marta at 12:20 PM | Permalink | Comments | TrackBacks (0)

There's more fare increase action this week.

Last night, as we noted on DallasNews.com, American Airlines initiated a $20 fare increase late Wednesday.

Dallas-based fare watchers, FareCompare.com reported that there has been some matching by Delta Air Lines and Alasak and some rollbacks by American.

Expect more rigamarole as the airlines test the increase waters, jump out of the water then back in parts.

This increase may not have long legs. A spokeswoman for Southwest Airlines Co. told me today that the Dallas-based carrier -- whose participation is often considered crucial for increases to stick - said the airline would NOT be boosting fares this time around.

Posted by Suzanne Marta at 11:44 AM | Permalink | Comments | TrackBacks (0)

Edna Turnblad (that's Southwest CEO Gary Kelly in disguise in case you've missed our earlier posts) turned some heads at Dallas Love Field on Wednesday as she (he) made a trip to Austin.

Ms. Turnblad got some second looks at TSA, and certainly her hair seemed to get a pat down.

She greeted passengers, visited the pilots and even passed out candy on the plane.

Enjoy!

DAVID WOO/DMN

DAVID WOO/DMN

DAVID WOO/DMN

DAVID WOO/DMN

DAVID WOO/DMN

DAVID WOO/DMN

Posted by Suzanne Marta at 10:44 AM | Permalink | Comments | TrackBacks (0)

Last year, Congress loosened the restrictions on flights out of Dallas Love Field. Since then, the number of people getting onto airplanes at Love Field has jumped significantly.

The increase was one notch, from BBB to BBB+. Both ratings are investment grade, so it remains to see what effect it will have on borrowing costs.

But with a new terminal coming that will cost at least $200 million and possibly more than twice that, a little drop in the interest rate on bonds could make a big difference in the financing expense.

On Wednesday, U.S. District Judge Sidney Fitzwater threw out a lawsuit that challenged last year's compromise. The lawsuit, by two companies that held the leasehold interest on the old Legend Airlines terminal, said the city of Dallas and Fort Worth, the D/FW Airport board, American Airlines and Southwest Airlines had conspired to limit competition by agreeing to tear the Legend terminal.

The losers may turn out to be winners if they can persuade the courts that their terminal is worth $100 million. That prompted an email this morning from reader Robert Burnett:

The real issue is whether a net increase of 5-10% of flights at Love Field is worth $100mm.

Obviously not since the expected revenue increase won't offset the $100mm outlay that Dallas will have to pay.

FW wins again.

We did a story Sept. 30 that showed a noticeable drop in air fares. I don't think Mr. Burnett is including any savings on air fares when he totals up the costs and benefits of last year's compromise.

I expect we'll be debating this on D/FW's 100th anniversary.

Posted by Terry Maxon at 09:58 AM | Permalink | Comments | TrackBacks (0)

It's all fun and games at Southwest Airlines headquarters on Halloween, and we've got this photo from DMN photographer David Woo to prove it.

As we noted Wednesday, Southwest CEO Gary Kelly dressed up as Edna Turnblad.
(Or more accurately, someone dressed Gary Kelly up as Edna Turnblad. He's really just a blank canvas that wickedly clever assistants can paint on. But he did shave his legs without help.)

Southwest chairman Herb Kelleher assumed the costume of Dr. Derek Shepherd, a.k.a. Dr. McDreamy on ABC's "Grey's Anatomy." Except for the fact that actor Patrick Dempsey who plays Dr. Shepherd is about 35 years younger than Mr. Kelleher, Mr. Kelleher is a dead ringer for Mr. Dempsey, right?

We ran a photo of Mr. Kelly and Mr. Kelleher in Thursday's Dallas Morning News. For our blog visitors, here's the same photo for those who didn't get to see it in print:

Herb Kelleher, left, as Dr. Dreamy and Gary Kelly as Edna Turnblad (DAVID WOO/Dallas Morning News)

Posted by Terry Maxon at 08:36 AM | Permalink | Comments | TrackBacks (0)

Marisol Luna (CREDIT: American Girl)

The new doll replaces one that was in a duffel bag that fell out of a partially open cargo door on an Atlantic Southeast Airlines jet, flying as Delta Connection, after it left Chicago Midway Airport. The bag hasn't been found yet.

""It makes me feel sad and scared," said young Ms. Telan, who, as the Tribune noted in an earlier story, had her doll's hair styled at the downtown American Girl Place. "I don't know where she landed or if she is OK."

The Tribune said that the duffel bag also included "Webkinz plush pets, a DW doll from the 'Arthur' children's television series and some of Abby Ann's clothes."

Abby Ann's dad, Patrick Telan, told the Tribune that: "She's not sleeping well, and we can't even show her vacation photos because the pictures of the dolls would upset her. The doll's fall into never-never land has been hard on her."

Marisol Luna, which is now out of production, stirred interest and some controversy when it was released in 2005 because Marisol is Hispanic. I saw one for sale Wednesday afternoon on Ebay, with bids then sitting around $90.

Incidentally, our retail writer, Maria Halkias, points out that a new American Girl Boutique and Bistro opens Saturday at the Galleria. You may not see Marisol, but you can see a lot of her doll colleagues. Your doll can have her hair done while you and family can eat or throw a birthday party.

Posted by Terry Maxon at 05:03 PM | Permalink | Comments | TrackBacks (0)

The space flight entrepreneurs at Armadillo Aerospace in Dallas were expected to take home at least some of the $2 million in prizes up for grabs this past weekend at the Lunar Lander Challenge in New Mexico.

Instead, they're taking home bits of their burned and melted vehicle.

But no one else did any better, and the Armadillo team, headed by computer game programmer John Carmack, did make some successful flights at the event and are still considered frontrunners to win the prize.

So, onward and (way) upward.

Posted by Victor Godinez at 04:02 PM | Permalink | Comments | TrackBacks (0)

Earlier, we reported that Hawaiian Airlines won an $80 million judgment from Mesa Air Group after a bankruptcy judge ruled that Mesa's CFO deliberately destroyed potential evidence on computers.

We are shocked and appalled by these developments. The actions of MAG's senior management have put the future of Mesa Air Group and the livelihoods of their hard-working employees in jeopardy.

Although the negative publicity will soon die down, the financial impact of the Hawaiian Airlines decision -- if it is not overturned on appeal -- will likely be felt for years to come.

Combine this with the skyrocketing attrition among our pilots and the on-going operational and staffing problems at Mesa Air Group, and you can begin to appreciate why the pilots are so concerned about the future of our company.

That wasn't a vote of confidence, was it?

Posted by Terry Maxon at 03:41 PM | Permalink | Comments | TrackBacks (0)

Singapore Airlines says it wants passengers to behave themselves in the private suites with double beds on its new A380 super-jumbo jets. That means no sex.

“If couples used our double beds to engage in inappropriate activity, we would politely ask them to desist,” company spokesman Stephen Forshaw told The Times of London.

“There are things that are acceptable on an aircraft and things that aren’t, and the rules for behaviour in our double beds are the same ones that apply throughout the aircraft,” he said.

As the BBC noted, the suites aren't sound-proof (well, neither are lavatories, and that hasn't stopped a lot of people, has it?).

"All we ask of customers, wherever they are on our aircraft, is to observe standards that don't cause offence to other customers and crew," the airline said in a statement quoted by the BBC.

"Nothing different applies for our Singapore Airlines Suites customers."

Posted by Terry Maxon at 02:21 PM | Permalink | Comments | TrackBacks (0)

BusinessWeek.com's deputy news director Justin Bachman makes the case for why Delta Air Lines (led by former Northwest exec Richard Anderson) should aquire Northwest Airlines in a story today.

Mr. Bachman points to the two carriers' complementary routes, hubs and fleets and recently bankruptcy scrubbed balance sheets.

And then there's this:

"Today, many of the airlines' biggest holders are hedge funds and other strategic investors anxious for a profitable exit," Mr. Bachman writes.

He goes on to quote Roger King, a senior airline analyst with CreditSights in New York saying "The best target out there just sitting around saying, 'Hey, buy me' is Northwest."

Posted by Suzanne Marta at 11:04 AM | Permalink | Comments | TrackBacks (0)

The operators of Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car have joined many of their travel brethren in launching a carbon off-setting program.

To participate, customers volunteer to pay $1.25 for the program; the company will match customer contributions up to $1 million.

The program begins in the U.S. and Canada in January and by mid-2008 in Europe.

“Our customers tell us that making sustainable choices when they rent a car is important to them,” said Andy Taylor, chairman and chief executive officer of Enterprise Rent-A-Car, whose family earlier this year purchased the National Car Rental and Alamo Rent A Car businesses. “This carbon offset program empowers them to make that choice and address the impact of automobile emissions on climate change."

Environmental programs have become quite the fad. But are people really buying?

I talked with several corporate travel industry folks over the last month and they've said that hybrid cars are well and good, but they're too expensive to rent.

And in this time of tightening travel budgets-- well, they're not so green-focused that they'll turn away from traditional car rentals just yet.

Thoughts out there?

Posted by Suzanne Marta at 10:46 AM | Permalink | Comments | TrackBacks (0)

Gary Kelly as Edna Turnblad (CREDIT: Southwest Airlines)

Mr. Kelly has been a pirate, a lawman and a rock star in the past. It's hard to top being Jack Sparrow, Wild Bill Hickok or Gene Simmons, so he solicited suggestions on Nuts about Southwest, the Southwest blog.

In the stage and movie musical "Hairspray," Edna Turnblad is the mother of Tracy Turnblad. The role has typically been played by a man dressed as a woman because... I guess because director John Waters in the original movie usually cast Divine in his movies, and why break tradition on the later versions of "Hairspray"?

Posted by Terry Maxon at 09:57 AM | Permalink | Comments | TrackBacks (0)

Mesa Air Group said Wednesday it would appeal a federal bankruptcy judge's ruling that Mesa has to pay Hawaiian Airlines $80 million.

"We are obviously very disappointed with this judgment," Mesa chairman and chief executive officer Jonathan Ornstein said. "The order is not a result of a jury finding, but from a bankruptcy judge who entered sanctions against Mesa concerning evidentiary issues. We believe these sanctions went too far and that an impartial appellate court will find the sanctions and this judgment should be set aside."

Hawaiian had a different view of the decision after it was announced Tuesday afternoon.

"Today's ruling is a triumph for fair competition and ethics over dishonesty and illegal behavior," Hawaiian's president and CEO Mark Dunkerley said. "Nobody benefits when a company like Mesa misuses confidential information to gain an unfair competitive advantage, then lies about it and destroys evidence."

Mesa suspended CFO George Peter Murnane III in September after the bankruptcy court found that he had destroyed evidence in Hawaiian's lawsuit accusing Mesa of misusing information that Hawaiian had shared with Mesa.

Continue reading "Mesa owes Hawaiian $80 million" »

Posted by Terry Maxon at 08:43 AM | Permalink | Comments | TrackBacks (0)

Midwest Air Group shareholders have okayed selling the company to TPG Capital for $450 million, with some help from Northwest Airlines.

That ends the saga that began months ago with an unsolicited and unwelcome offer from AirTran Holdings.

For more, here's our story.

Posted by Terry Maxon at 11:09 AM | Permalink | Comments | TrackBacks (0)

Many people in public relations are quite good at finding a current event, and then positioning their client as a player in that current event.

To that end, let me present the press release Tuesday morning from CharcoCaps, warning us that "jet bloat" is a common occurrence for air travelers, and we should all worry about it as the holiday travel season approaches.

They have a statistic, like all good press releases should.

"Not to mention, 16 percent of adults admit to passing gas during public travel, according to a recent survey for CharcoCaps Homeopathic AntiGas Formula," the press release says.

THEY EVEN HAVE AN EXPERT!

"While it's hard to determine the exact cause of excess gas while flying the friendly skies, there are many possible causes," says Patricia Raymond, M.D., gastroenterologist, author and assistant professor at Eastern Virginia Medical School. "While excessive gum chewing, candy sucking and air swallowing to equalize the inner ear air pressure for take-off and landing will lead to non-smelling flatulence, harried eating at the airport is another story."

I am simply stunned. I cannot go on. If you want to read more and get tips for avoiding this problem, look here.

If there is a holiday-pegged press release to beat this, we'll let you know.

Posted by Terry Maxon at 10:21 AM | Permalink | Comments | TrackBacks (0)

On Monday, we put together a chart of net margins and operating margins for nine of the 10 largest U.S. carriers. That chart showed Alaska Air Group with the best margins and AMR (American Airlines) with the lowest.

AirTran reported its third-quarter results Tuesday, and AMR should be thankful. AMR is no longer on the bottom for net margins, although it still has the lowest operating margin.

I'm defining the operating margin as operating income as a percentage of operating revenue. The net margin is net income as a percentage of operating revenue. I made no allowances for special items, so consider that.

Here is an updated chart with AirTran added in, and ranked according to operating margins.

Posted by Terry Maxon at 09:47 AM | Permalink | Comments | TrackBacks (0)

AirTran Holdings reported earnings Tuesday morning, so we've now got the nation's 10 largest carriers on record. The final tally: net income of $1.67 billion, a $2.41 billion turnaround from the $737 million in losses in third quarter 2006.

Of course that's distorted by Northwest Airlines' loss of nearly $1.2 billion in third quarter 2006 when it was operating in bankruptcy. Throw that out, and the other nine carriers collectively had a $442 million profit in third quarter 2006. If, if, if.

Here are the updated numbers with AirTran results added in. Dollar figures in millions.

Posted by Terry Maxon at 09:42 AM | Permalink | Comments | TrackBacks (0)

Lloyd Hill, the new president of the American Airlines pilots union, sat down for an interview Thursday, and we've got a story in Tuesday's editions of The Dallas Morning News from our conversation.

Those who think Mr. Hill is a radical will be pleased to know that Mr. Hill probably agrees with you -- although not as his detractors intended the term. Be sure and read that part.

The message he got across is that the union intends to be very tough in negotiations and won't be walking hand in hand with American management on a path of rose petals. He says it's his responsibility to look out for the union membership's interests, and management can look after its own interests.

Continue reading "Lloyd Hill talks about pilots and American" »

Posted by Terry Maxon at 01:00 AM | Permalink | Comments | TrackBacks (0)