Help

 

Website help

Navigating this site

We hope you find it easy to find your way around the Westminster City Council website.

You can move to different pages either by using the menu bar on the left of each page, move your cursor over the underlined text or hyperlinked image and the cursor will change to a hand. You can then click your mouse to go to the page containing the information.

Clicking the Search button on the top menu bar will take you to the search function for the site. Here, you can enter specific words and search parameters to help you locate information of interest.

You can also click on the City of Westminster logo at any stage and you will be taken back to the home page.

Online Services

Westminster City Council offer a number of online services via this Web site. These include the ability to make a payment or request a services online. Please visit our Westminster Online help pages should you require some assistance when using these services.

Browser Compatibility

The Westminster City Council website is designed to be compatible with at least version 4.0 of both Netscape Navigator and Microsoft Internet Explorer. In order to obtain an up to date version of either browser, please connect to either of these company's websites and follow the on screen instructions.

Downloading Documents

Documents are made available in a variety of formats for website users to download. Please see the separate guidance relating to downloading documents available on this website.

Legibility

This site has been designed in consultation with the Royal National Institute for the Blind to be legible to as wide an audience as possible. If you are experiencing problems with legibility, or you find that this site is uncomfortable to read, you may wish to consider changing some of the default settings of your browser. This will alter the way web pages appear on your screen. Depending upon which browser and computer system you are using, these can be found in either the Preferences or Options menus.

Choosing a larger font size will mean that pages will be delivered to you with larger text, which will be easier to read. Some browsers also allow you to change the default font itself (it is typically set to Times or an equivalent) and you may find that switching to a sans serif font specifically designed for computing screens will make a distinct improvement. Lastly, some browsers allow you to override all web page's text colour and background colour/image. By experimenting, you may be able to find a combination that improves the contrast between text and background.

For further information, please see the RNIB website. You may also find your browser manufacturer's website to be helpful.

Suggestions

We hope that you like this website, and welcome any comments or suggestions you may have on ways of developing it further. You can send these to us by filling out the feedback form.

Problems?

We would like to know if you are experiencing problems with this website. To report any errors, broken links etc., please use the feedback form.