Our Core Values:
Integrity: We are committed to honest, respectful,
ethical relations with our customers, business partners, and
Respect: We believe in a work environment based on
teamwork, encouragement, trust, concern, and honest and responsible
communication among all employees. We recognize that employees
who feel valued are more likely to value the customers they
Quality: We constantly strive for excellence and continuous
improvement in our business practices and results.
Communication: We clearly state our needs and expectations
of others, and we clearly express our thoughts and ideas.
Commitment: We demonstrate persistence, determination,
and tenacity in achieving both our individual and corporate
Client Value Proposition: Serve clients who need the
resources, sophisticated products, and expertise of larger
financial organizations - along with the local decision-making
power, market knowledge, and orientation of a community bank.
You are the public face of our company. Our success lies completely
with you. Because our business is based on our reputation
for superior service, every customer interaction is crucial.
So we make sure you're given the training and support you
need to make day-to-day decisions with confidence. You're
empowered to do whatever it takes to meet our customers' expectations.
You're given a lot of responsibility. You're also given the
respect and appreciation that go with it.
Did You Know?
We were voted one of the 100 Best Companies to Work For
In Oregon for 2004, 2005, 2006 and 2007! Our employees grade
us highly in everything from working environment to performance
management. (We must be doing something right.)
- 39% of our 2006 hires were referrals made by people who
already work here. (When you've got a good thing going,
word travels fast.)
- We provided our employees with 27,089 hours of training
in 2006. (You can never be too rich or too smart.)
- Our employees stay with us for an average of 4.86 years.
12 percent have been here more than 10 years. (How long
have you been at your current job?)
- We offer big-bank services, and small-bank service. Our
loans are processed in Wilsonville, Oregon not some faceless
process center, thousands of miles from home. (That means
our customers get answers, fast.)
- Most employees work a standard work week, Monday-through-Friday,
and work days typically end no later than 6:00 pm. While
we do have some Saturday shifts, employees may have opportunities
to rotate through these shifts. (Ah, the proverbial "bankers'
- We make a difference in our communities, working with
various local charities including Habitat for Humanity,
the Boys and Girls Club, United Way and Junior Achievement.
We've also developed relationships with educational organizations
in order to provide monetary and leadership support to elementary
through high school aged children. For example, our HR unit
developed a Workforce 101 seminar to prepare high school
students for the work world. Under our Community Connection
program, West Coast Bank provides grants, donations, and
event sponsorship to qualified organizations.
- We host annual and semi-annual employee events, including
a company picnic, regional recognition celebrations, and
off-site manager retreats. (There is no law that says the
words "fun" and "banking" are mutually exclusive.)
- 97% of our employees surveyed in 2006 reported that they
love their jobs. (The other 3% have been fed to bears. Just
- We have 59 retail banking locations, 2 large service centers,
and over 800 employees. (Small bank feel. Big bank resources.)
In today's cold, impersonal financial
marketplace, West Coast Bank's proud 80-year heritage sets
us apart. Customers have put their trust in us since 1925,
when our first location, under the Bank of Newport name, opened
on the historic Newport, Oregon bay front.
One of our first advertisements, in a 1926 edition of the
Yaquina Bay News read: "Our aim is to make a safe place for
deposits, to be a real service to the community, to make good
returns for our stockholders."
We've made good on that promise and continue to serve clients
who seek the resources, sophisticated products and expertise
of large financial institutions, coupled with the local decision
making, market knowledge, and customer service orientation
of a community bank.
In 1981, a holding company - West Coast Bancorp - was formed
to give the bank greater flexibility in responding to changes
in banking practices and to engage in bank-related, but non-commercial,
bank activities. During the years that followed, customers
came to rely on us for helping their businesses grow and prosper,
and for our personalized financial services. In 1995, The
Bank of Newport expanded its reach through a merger of equals
with Commercial Bank - an organization equally devoted to
customers, communities and service. New additions over the
years included Valley Commercial Bank, Centennial Bank (Olympia,
Washington) and Bank of Vancouver.
In 1999, the West Coast Bancorp successful family of affiliate
banks came together under a common name - West Coast Bank
- which has grown to $2.1 billion in assets and 59 branches(based
upon data as of March 31, 2006).
Our customers' business. Our neighbors' friendship. We value
both highly. We always have. We always will.