Xbox and Xbox 360 Top Troubleshooting Articles

• Xbox: You receive the "There is a problem with the disk you are using. It may be dirty or damaged." error message
• Xbox: You receive the error message "Your Xbox requires service" in multiple languages while using your Xbox console
• Xbox: You receive a "Your Xbox can't recognize this disk" error message while a game disc, a CD, or a DVD is loading
• Xbox: AOL DSL compatibility issues with Xbox Live
• Xbox 360: The console does not turn on
• Xbox 360: Three red lights flash on the Ring of Light
• Xbox 360: You receive a "System Error" message in multiple languages
• Xbox 360: You cannot connect to Xbox Live by using a wireless connection
• Xbox 360: You cannot complete account migration until you enter your Passport Network credentials
• Xbox 360: How to connect the Xbox 360 Wireless Controller
• Xbox 360: How to use batteries with the wireless controller

Troubleshooting Resources Centers for Xbox and Xbox 360