The Division of Instructional and Information Technology is committed to providing state of the art services and support to its user community. Please select the appropriate service from the list below:
Managed Services
- Manages hardware purchasing of Dell, Apple, and Lexmark brands for all instructional and administrative Department of Education locations.
- Presents managed services program contact information.
- Provides online order status.
- Offers access to inventory schedules and password-protected reports for selected staff.
Helpdesk & Tech Support
This Web site serves as an extension of our normal Help Desk. You are always invited to speak to one of our technical support analysts by Calling the Help Desk at (718) 935-5100. We hope the resources provided on our website help you to better use and understand technology at the Department of Education.
Email Services
To activate your DOE email account, please call the helpdesk at 718-935-5100. For additional information and resources, please click on the link above.
Training
The information on this site covers training for applications developed by the Department of Instructional and Information Technology.
Application Development & Project Requests
Requests for Services - AD HOC Requests
To report an application problem, to request data/reports from our application databases or to request services from our web application groups, please submit a Request for Service by clicking on the link above.
Office Websites
The Office of Web Management Services (OWMS) will work with the Content owners to develop a design for your office website following DOE design standards. Please click on the link above for details.
School Websites
The Office of Web Management Services has created a new version of the dynamic school web portals using the Microsoft Content Management Server. Please click on the link above for details on how to get your portal started.