Topic : Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!

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            Replies : 24 - Last Post : Dec 21, 2007 9:57 AM by: krazytekn0
luester

Posts: 4
From: Germany
Registered: Oct 31, 2007
Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Oct 31, 2007 12:38 PM
 

Does anybody knows how to setup mail3.0 for working with exchange server 2003. in the previous mail 2.0 everything worked fine! I refuse to work with entourage due to the nice notice and task apps within mail3.
thx luester

IMAP is activated on exchange server!!

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solcates

Posts: 1
From: Portland, OR
Registered: Oct 31, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Oct 31, 2007 12:44 PM   in response to: luester
 

We are trying to get Mail 3.0 to work with our Exchange 2003 server. Mail 2.0 was fine prior to our leopard upgrades.

2 of us did upgrades... One was mine where i did an upgrade, and the other was a clean install. When i launch Mail 3.0 it will open then as soon as it starts to contact the exchange server, it will crash.

The other install as i said was clean, and he created his exchange account, then as soon as he tries to "get mail" or synchronize, it crashes as well.

We have IMAP on, OWA, and our smtp settings require authentication. all over SSL.

any help out there?

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mangler

Posts: 7
Registered: Oct 31, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Oct 31, 2007 12:48 PM   in response to: solcates
 

It really looks like IMAP is broken in Mail 3.0. Can you get a tcpdump of the IMAP protocol?

ck

  Mac OS X (10.5)    
lindstromfoto

Posts: 9
Registered: Dec 14, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 7, 2007 4:53 AM   in response to: mangler
 

IMAP does not work at all in Mail 3.0, no remote folders shows up for prenumeration and you are right in thinking that it simply doesnt work.

G5, Xserve, PB G4, Intel   Mac OS X (10.5)    
krazytekn0

Posts: 42
From: AZ
Registered: Dec 17, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Dec 21, 2007 9:57 AM   in response to: lindstromfoto
 

re: IMAP, gmail imap works great for me, but other imap servers I haven't got going yet

MacBook Core 2 duo   Mac OS X (10.5.1)    
Lee McMurtry


Posts: 13
Registered: Aug 22, 2003
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 14, 2007 10:41 AM   in response to: luester
 

I have Mail 3 running on two machines linking in to my office 2003 exchange server with no problems and another 4 in the office working fine.

You might have tried this but just incase have you tried dropping in to the Terminal and telneting the server with the imap port ?

Example telnet post.demon.co.uk 143

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bryanwalls

Posts: 3
Registered: Aug 31, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 14, 2007 2:50 PM   in response to: luester
 

I updated my personal account, and just launched Apple Mail 3.0 using my old Tiger account settings. Worked fine to our Exchange 2003 server.

I also created a new user account, and set the account up with my credentials using a script we'd designed for the Tiger version of Mail. It created the account and synced with no issues.

However, we use IMAP accounts, not the "Exchange" account settings. So I see a Calendar mailbox.

Mac Pro   Mac OS X (10.5)    
bryanwalls

Posts: 3
Registered: Aug 31, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 14, 2007 4:33 PM   in response to: bryanwalls
 

I tried to set up an "Exchange" account using the same data as my IMAP account -- so both were accessing the same content on and Exchange 2003 Server. It initially wouldn't authenticate or sync to the server, though it wasn't showing an error symbol next to the account. I disabled the account and then reenabled it, and it synced.

Hmm. I can see the "Calendar" mailbox in both. The IMAP account has a "Journal" box with a "Junk" folder inside that I don't see in the Exchange version. IMAP has "Sent Items" in its list, while Exchange has "Sent Messages". Looking at the content of each box, I can confirm that a account set up as IMAP uses "Sent Messages" to store the outgoing content (listed in Apple Mail under "Sent"), while an Exchange account uses "Sent Items" for the same thing.

Both accounts have a box named "Trash" in the account listing, as well as under the Trash mailbox. The listed box is different from the Apple Mail Trash listing. In my case, the two under the account listings have the same content, but the Apple Mail Trash mailboxes for each account have different content from each other, and from each other. Let me try to make sense of that.

Under Mailboxes there exist the following listings: Inbox, Drafts, Sent, Trash, and Junk. Each of these expand and have entries for my IMAP and Exchange account. The Inboxes are the same, and Drafts are the same. Trash for the Entourage account is the "Deleted Items" folder on the Exchange server, while the IMAP account uses something else, I couldn't figure out what. Maybe a local box, though I have "Store deleted messages on the server" and "Move deleted messages to the Trash mailbox" checked for the account. Neither uses a box named "Trash". For Sent, IMAP uses "Sent Messages" while Exchange uses "Sent Items".

Finally, the IMAP account shows a "Tasks" mailbox that is hidden in the Exchange account.

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Frankns


Posts: 12
Registered: Apr 8, 2002
Re: Leopard Mail 3.0 does not work with Exchange -- Mail not Appearing
Posted: Nov 15, 2007 2:44 PM   in response to: bryanwalls
 

Have to jump in here and say the Leopard and Exchange apparently do not talk well.

I have three messages in my Exchange Inbox that appear in OWA, in Thunderbird, and in Gyaz.

Mail does NOT see them: not in the inbox or when I right click, get account info and look at all the messages.

Essentially this makes Mail unusable for myself and the people we support.

MBP 2.4 Core 2 Duo   Mac OS X (10.5)    
nashman

Posts: 36
From: Nashville, TN
Registered: Feb 23, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 10:31 AM   in response to: luester
 

Count me in as another user having problems talking to Exchange from Leopard Mail. This morning, it took probably 20 minutes for Mail to have the server go "online". Then, it went through this very long and drawn out caching process. And interesting to note - I wouldn't have known this had I only been looking at the newly introduced activity monitor on the bottom left of the main Mail window. It simply showed a mail download happening. The caching details were only visible when looking at the familiar Activity Monitor that had already been in Mail.

Unfortunately, the caching activity stopped, but I still did not have any of today's mail in my Inbox! (And I knew it was there by checking Webmail on the account.)

I quit mail, and restarted it, and it's caching again!

Something is definitely out of whack here!

MBP 17 2.16   Mac OS X (10.5)    
nashman

Posts: 36
From: Nashville, TN
Registered: Feb 23, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 10:39 AM   in response to: luester
 

On a related front - what does a user gain or lose when accessing Exchange as generic IMAP, versus the Mail option of Exchange, which I believe is a combination IMAP and WebDav? When setting up a new account in Mail, you can choose IMAP, or Exchange.

MBP 17 2.16   Mac OS X (10.5)    
nashman

Posts: 36
From: Nashville, TN
Registered: Feb 23, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 11:11 AM   in response to: luester
 

The saga continues - I had been unable to have Mail show ANY mail that arrived in my account since I had checked yesterday. Verified by logging in via WebMail. This was with access defined in Mail as IMAP, not Exchange. (I had gone to generic IMAP with Tiger mail, because I had had problems with going in on an Exchange-based account!)

Well, I disabled that account definition and created an Exchange account in Mail with the same login information, and now it's working! I may try to play detective further and go back and see if this was purely coincidence, but I do need to do some real work, unfortunately.

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Ernie Stamper


Posts: 8,665
Registered: Sep 30, 2001
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 11:39 AM   in response to: nashman
 

To All,

I have tested setting up an Exchange Account on Exchange 2003, and it worked. In my case I set it up as Account Type Exchange, but I don't think that is the key.

More info please.

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.5.1)   10.4.11  
nashman

Posts: 36
From: Nashville, TN
Registered: Feb 23, 2006
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 11:44 AM   in response to: Ernie Stamper
 

When you ask for more info, what do you want?

In my case, I had a very reliable Tiger Mail Exchange-accessing account defined. Hadn't touched for I don't know how long. I upgrade to Leopard - cloned the drive and installed on top - and now I don't have a reliable Exchange-accessing account.

I wonder if there is some hidden default parameter that is changed when doing an install over an existing Tiger OS?

And it might be informative to note if those that are having problems are migrated/converted accounts, or newly created ones?

MBP 17 2.16   Mac OS X (10.5)    
Ernie Stamper


Posts: 8,665
Registered: Sep 30, 2001
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 11:51 AM   in response to: nashman
 

With an exchange account, and all its mailbox folders being on the server, it may be better to remove the account, and set it up fresh. If doing so, I would recommend using a Manual setup, which be initiated by holding down the Option key while clicking on the + key to add an account, rather than allowing the Mail setup assistant to do it.

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.5.1)   10.4.11  
Frankns


Posts: 12
Registered: Apr 8, 2002
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 12:17 PM   in response to: Ernie Stamper
 

I was able to configure successfully ... with the set-up assistant and without it. (I've installed twice now.)

But the problem of Mail not seeing certain messages persists. It happens ~ x1 per day. Get Account Info and Show Messages also does not show the email. All rules are off. And while Mail does not see the message, Thunderbird does.

This is a real show-stopper for me and the people we support.

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Ernie Stamper


Posts: 8,665
Registered: Sep 30, 2001
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 12:27 PM   in response to: Frankns
 

Yes, that would be a show stopper! Do you think Mail is losing connection with the server, and not regaining it fast enough?

Do the messages that are not seen remain unseen, always, or is it more random as to when it will display?

Anyway to give me a test account?

Ernie

Mac Pro 8 Core, iBook, and QS G4 867   Mac OS X (10.5.1)   10.4.11  
Lee McMurtry


Posts: 13
Registered: Aug 22, 2003
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 19, 2007 3:07 PM   in response to: Ernie Stamper
 

You don't happen to have folders in your inbox ?

As this really slows down your syncing with the server.

The only problem I do get is email not showing up straight away in my inbox, I can see them in webmail fine. If I relaunch mail this resolves the problem, I'm pretty sure this down to me moving my machine to different locations in the office and switching between wifi and ethernet.

I think that this is due to Mail 3 supporting idle and moving between different networks.

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Frankns


Posts: 12
Registered: Apr 8, 2002
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 21, 2007 8:26 AM   in response to: Ernie Stamper
 

Thanks Ernie ... been busy with the holiday week.

The messages remain unseen. (If it weren't for them arriving on my Blackberry, I would never have known they were "gone.")

I can't speak to Mail losing connection with the server ... our network has a great deal of latency.

I have access to test accounts, but have no way to enable others. The firewall is pretty unforgiving.

And no ... there are no sub-folders within the Inbox.

Thanks all ...

Happy Turkey

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Todd Fleisher

Posts: 7
Registered: Jun 11, 2005
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 21, 2007 12:43 PM   in response to: luester
 

FYI - this may not be exchange specific for a few reasons. 1) folks here describe having the problem when using plain IMAP protocol against their exchange server. 2) I am having a similar (if not identical) problem since updating from Tiger to Leoapard using plain IMAP protocol against an IMAP server running on Solaris. My version of IMAP is pretty old, but similar to what folks describe here it worked fine under Mail 2.0 on Tiger. My version is IMAP4rev1 2001.315. The symptoms are 1) operations I perform within Mail 3.0 on Leopard do not get synchronized to my server. For instance, I delete a message, force a sync, and then check on my server and the message is still present. Closing & reopening Mail 3.0 results in the message reappearing in my inbox when it rereads what's on my IMAP server. 2) New messages I can see on the server sometimes do not show up in Mail 3.0 within my forcing a resync or closing & reopening Mail 3.0. This is becoming a huge issue for me as more of my users upgrade to Leopard. I've already tried deleting & recreating my mail account on Mail 3.0. My next step will probably be to try and undertake an IMAP server update.

Macbook Pro   Mac OS X (10.5.1)    
Todd Fleisher

Posts: 7
Registered: Jun 11, 2005
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 21, 2007 4:46 PM   in response to: Todd Fleisher
 

I updated my server to IMAP4rev1 2006e.378 ... which forced me to also configure SSL/TLS per RFC3501 ... things seem to be working much more reliably now in Mail 3.0 ... though my iPhone now has some issues that I assume are being caused by the certificate which is signed by an untrusted CA.

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nobody loopback


Posts: 186
Registered: Sep 14, 2000
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 22, 2007 2:43 AM   in response to: luester
 

go into the Advanced preferences of the account.
uncheck "use IDLE command if the server supports it"

worked for me.

Dual 2GHz G5      
luester

Posts: 4
From: Germany
Registered: Oct 31, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 29, 2007 11:38 AM   in response to: luester
 

Sync with Exchange works in the manner that you start the system from reboot.
Another issue comes up with this: it seems so as if MAIL3.0 cannot support more than one eMail account afterwards. I receive messages like port 143 or 995 is not accessable but it is definitly not blocked by firewall.

strange things, any ideas?

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luester

Posts: 4
From: Germany
Registered: Oct 31, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Nov 30, 2007 8:42 AM   in response to: luester
 

solved my problem..
http://discussions.apple.com/thread.jspa?messageID=5997693#5997693

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mbmccall

Posts: 6
From: Midwest
Registered: Nov 26, 2007
Re: Leopard Mail 3.0 does not work with Exchange 2003, Mail 2.0 does!
Posted: Dec 21, 2007 9:47 AM   in response to: luester
 

I am getting many of these issues (have avoided using tasks so things don't crash). Would love to see if anyone has solutions for:

1) OWA & Leopard mail put sent messages and deleted messages into different folders (Sent Items & Deleted Items for OWA, Sent & Trash for Leopard)

2) worked for two weeks and then suddenly, messages deleted or moved in Leopard to not delete or get filed on Exchange. Have to go back in using OWA and delete/re-file. However, instantly shows on both if a message is opened. Set up a new IMAP account as test but still no good. Set up as an Exchange account and deletes only took hold when I closed out Mail and re-opened. IMAP used to give real time sync.

Powerbook G4   Mac OS X (10.5.1)