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 Help Center

Having trouble finding the information or service you need on Have you been redirected to using the HELP located at the top of many agency websites?

Please review the various features outlined on this page to learn about additional ways to locate information and services. If you cannot find the information you need please click on the Live Help link at the top right of the page. is staffed to assist citizens with obtaining the Commonwealth’s government contact information that best meets your needs.


Commonly Requested links
Contact the Governor
Vehicle licensing and DMV online transaction
Business Licenses and Permits
Contact a state employee
Virginia schools
Obtain birth, death, or marriage certificates Subscription information
Tax information
Unclaimed property
Professional licensing such as real estate, contractors…
Medicaid assistance
Virginia Employment commission
Notary renewals
Pay my traffic ticket
Consumer complaints
Mortgage brokers license, insurance license
Health care professionals license renewal
Fire programs training records
Labor issues
Smart Tag/E-ZPass Virginia


More >> Google Search        
Do you have an idea of what you are looking for but are having trouble finding it? Try using our Google search located below. Just type in a word, phrase or entire sentence describing your topic. The more information you provide, the more specific the information you will receive.



Live Help

Need additional help? Live Help is a chat tool that allows you to connect with an operator for one-on-one assistance related to the website directly through your web browser.


Live Help operators are typically available Monday-Friday 8am-5pm, excluding Holiday. In addition to the Live Help the following agencies are currently utilizing live help:


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General questions.


Business Assistance, Department of
Business questions.


Game and Inland Fisheries, Department of - Division of Hunting and Fishing
Hunting and Fishing questions.

Legislative Information System

Questions related to the Virginia General Assembly.


Office of Consumer Affairs
Questions related to the Consumers.


Library of Virginia
Chat with a Librarian.


Note: Please disable any pop-up blocking functions in order to fully utilize the Live Help feature.



Help Resources


State Information
Use the State Agency Directory or call 1-800-422-2319 or 1-804-786-0000 for guidance to state agencies.
Monday-Friday 8 a.m - 5 p.m (Eastern Time)


State Agency Directory Search
Search for phone numbers and addresses for state agencies using the most recent Commonwealth Phone Directory.

State Employee Directory Search

Virginia state employee directory search.

Commonwealth Sites List
View the list of State Agency Websites


Citizen Satisfaction Survey
Tell us what you think about the portal.

Homework Help
Homework resources for class projects.


XML Online Services RSS Feed


 Featured Services
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General questions.


Employee Directory Search
Virginia State Employee Directory.

State Agency Directory Search
Search for phone numbers and addresses for state agencies using the most recent Commonwealth Phone Directory.



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