Frequently Asked Questions

Does Integard work with my anti-virus software?
How many computers can I install Integard on?
What version of Integard do I have?
How do I uninstall Integard?
Can I send my credit-card number by fax?
I have forgotten my admin password. How can I find out what it is?
Does Integard work on an Apple Macintosh?
How can I prevent users tampering with Integard on my PC?

Does Integard work with my anti-virus software?

Yes, Integard works along-side most well-known anti-virus and firewall software packages. However, if you are experiencing difficulties with Integard, you can temporarily stop your anti-virus and/or firewall software to check its affect on Integard.

How many computers can I install Integard on?

You can install Integard on up to 3 PC's per household per Integard-license.

What version of Integard do I have?

To find out what version of Integard you have installed, right-click on the tray icon and select the "About" menu. A window will be displayed which shows which version you are running.

How do I uninstall Integard?

To uninstall Integard, follow the steps below.

  1. Open the Control Panel by clicking on the Start menu and selecting either "Control Panel" or "Settings"->"Control Panel".
  2. In Control Panel, select "Add or Remove Programs"
  3. Choose Integard from the list of programs displayed in the Control Panel
  4. Click the "Remove" button
  5. The Uninstall program will prompt you for your Integard administrator password to complete the uninstallation process.
Note: You must be logged on to your PC as an Administrator to run the uninstall program.

Can I send my credit-card number by fax?

Yes, we accept credit-card payments by fax at our fax number with a printed copy of our order form

I have forgotten my admin password. How can I find out what it is?

To recover your password, right-click on the Integard tray icon and select "Administration". Click on the "click here" link on this page.

This will send an email containing your password to the email address which was entered when Integard was installed.


Does Integard work on an Apple Macintosh?

No, unfortunately, Integard does not have a Macintosh version.


How can I prevent users tampering with Integard on my PC?
  • Setup user accounts without Windows Administrator access.
  • Ensure an Integard administrator password can not be guessed or found.
  • Configure PC bios to prevent booting from CD, USB or memory card.


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