We've done a full re-write of the web site to make it easier to find information, to speed the search, and to add some great new Music Search Tool features.
The Music Popularity Map is an interactive Flash application that provides updated Top 10 Artists and Top 10 Albums from around the world.
The Elite 100 is the all time most looked-up CDs in the Gracenote service, updated as massively popular new CDs stampede onto the list.
Making the changes to make this fully compliant for our visually impaired users is a top priority here, and should be complete during the next two weeks. Thank you for your patience as we complete the work, and know that this website will be soon be better than the old one.
Yes, we know you loved the Advanced Search, and we did too, so we're working on bringing it back. Because of the major re-write on our search, we've had to move the Advanced Search to the second batch of feature updates. We'll be adding it back to the site just as soon as we have other work completed. We expect to have it back in action soon.
We are continuing the re-write of the Developer Zone. In the meantime your old links should work, and as always if you're a commercial developer and wish to reach our sales team, please write to firstname.lastname@example.org
and include as much detail as possible about your company, including your location, and what products you're interested in licensing.
All of our forms are being revised. Please use the email address at each of these areas until we have the new forms up and running, and include helpful information, so that we can reply well. Thank you for your interest in working with us.
While we've improved our product pages for devices, the Software pages are still being revised. We're glad you want products that work with our service, and we're working to update links to many of our developer's web sites. These links will allow you to find more information about software applications that use our service, or to download or purchase software from our licensed developers. We'll have this information available to you soon, so check back over the next few weeks as we continue to update the site.
The Gracenote Media Recognition Service is an Internet-based service that we license to software and hardware developers for use in their CD players, CD burners, MP3 players and encoders, catalogers, jukeboxes, cell phones, car audio systems, and home media center applications (among others). The service allows these developers to display artist, title, tracklists, and other music-related information automatically and instantly in their applications.
For example, when you insert a music CD in your computer, the software player application on your computer uses our service to first identify the CD, and then display the artist, title, tracklist, and other information. Most commercial music CDs do not contain any of this information on the CD itself.
Gracenote is primarily a music recognition service; the search engine on this Web site is just a view into one part of our database.
As a recognition service, we work with software and hardware developers from all over the world, and when they license and develop with the right code, we enable their applications to access our database and recognition services. On most commercial music compact discs, there is no disc title, artist, track title, credits, or other information that a player running on your computer can extract and display for you.
Because this information is generally not on the CD itself, without such a database these applications could only display text such as "Untitled" or "Track 1, Track 2." However, a licensed application can lookup the CD in the database and return the title and track information to the application for display by the time you hear the first notes of the album.
On our Powered by Gracenote pages, http://www.gracenote.com/powered_by_gracenote/
, you can review many of the licensed applications that have been created and are now available to the public.
Some applications are freeware, some are shareware and others are commercial, depending on the developer and their functionality. The download links will take you through links to the developer's own Web site for more information about, or to download, an application. For while we provide the database of music information, we do not build these applications that use our service.
Licensed applications use the Gracenote Music Recognition Service to display artist, title, track, credit, and other information. This service is free. The first time you play a CD you may be asked to register with Gracenote to use this service. If you're not asked to register, it means your application does the registration for you. If you are having trouble with your application's registration, please review FAQ Section 2.
, which is divided into two sections. One section refers covers the Web site, and the second section is about using the recognition service. You can find a link to all of the Privacy information on the bottom of each Web page. If you have further questions, please write to GracenotePrivacy@gracenote.com
A. When registering or using an application for the first time, I get an error.
Registration is only done through the software application itself and should occur when you first play a CD. We recommend the following three tactics that may help you if registration is not working.
2. It's possible that firewalls, pop-up blockers, or parental-control software may block your software's access to our service. If you have any of these tools installed, they should be able to set to allow access to our service. The URL that your software is trying to reach at http://service.cddb.com, and you need to give access to the Web server port 80. Contact the companies that built your software products if you need help finding exactly where to fill in the URL in your software.
3. Proxy settings on the software you're using need to match your computer. There's usually a proxy setting pre-set in the software options. If you installed a proxy on your computer it should include instructions with the information you need to fill in. If you're not using a proxy, check that the software settings show that you don't require a proxy. Save any changes and restart the software.
If none of these suggestions work, contact your software developer for updates or help. You can usually find the appropriate links to their help information in "About" or "Help" sections on the software application.
This error occurs when the software developer has exceeded their user limit with our company. It does not have anything to do with you or your use of the service. You might contact the software developer directly, as they should have details, updates, or fixes for you. You can usually find a link to their Web site to the "About" or "Help" menus in the software.
This error most commonly occurs when the software developer for your product has decided to stop licensing access to our service. You'll need to contact your software developer for details, updates, or fixes.
If the developer is no longer selling or providing support for your product, you can look at other licensed applications on our Powered by Gracenote pages. Tell us your platform (Windows/Mac/Linux). Some applications are free, some are shareware, and some are commercial, and the download links will take you to the developer's own Web site for more details or a link to download the application.
B. Device updates, including car navigation systems.
With different devices, each hardware developer probably uses a different way of providing updates for customers. There are a variety of reasons why developers need to do this (different methods to update, sizes of database, and frequency of updates). We recommend you write to the company who built your device and ask for help. They built the product, and they can tell you how they're providing updates for you.
For car navigation system updates, the car company or your local dealer should be able to help you.
Sony set this device up so that once you register your Sony MEX-1HD unit with Sony, you'll get the upgrade for free. Try to register the unit with Sony on their Web site or by the mail-in card, and we're told they will automatically send you the upgrade for free. Their help telephone number in the United States is: 1-800-222-SONY (800-222-7669). You can also go to Sony.net
and search by country or region to locate support.
While Gracenote recognizes music, we don't sell CDs, MP3s, or have streaming audio. The information about the CDs on the Gracenote Web site search results page is all the information we have. Much of the information in our database is initially submitted by users and we do not know where you might be able to buy individual CDs.
While we don't sell any music, we have links to sellers (such as Amazon or iTunes).
It's great that you're submitting a CD listing. Within about 48 hours the submission information should be generally available to identify the CD to other people who put the CD into their CD ROMs and use a Gracenote licensed player.
The Web site search engine is a view (like a snapshot) of the most requested CDs in the service updated every few weeks. For example, as a CD is requested more often from various people and moves up in popularity, it will be added to an update and will then show up on the Web site search.
Different pressings of a CD sometimes have different identifying characteristics, and these identifiers are what the database queries for matches. In this case, a site search by title can bring up the CD, but putting the CD into a player may not find an actual match (matching TOCs). If this happens to you, you can fix this problem by submitting the information for your CD, thereby allowing all of those people who have your pressing to also get a match when they put the CD in their players. Please review the Submit area of the FAQ if you need help submitting the information.
It's great that you're helping us keep the information clean. You can use the "Submit a Change" button on the left hand side of the search page to let our editors know what you discovered. The more details you provide us, such as your source for the correction, the easier it is for us to verify these details and fix the problems.
The Web site search engine is a simple view of the most requested CDs in the service, and it's updated every few weeks. As CDs are requested from various people and move up in popularity, they will be added to an update and will then show up on the Web site search. This situation is an example of how you could find a CD recognized when you play it in your software application before you find it listed in our search results.
We do not currently store cover art in our database. Different applications may display cover art during recognition, but their sources may change over time. If you have questions about the cover art you see during recognition, please contact the developer of your application.
Yes, we limit searches to 200 for a simple search, though you can add "genre" search or other modifiers using advanced search to refine the results.
It would be great to have you submit a new CD to our database. To submit CD information to the Gracenote music recognition service (originally known as CDDB), you need to have the CD in hand, and you need to use a licensed application with an Internet connection. A licensed application is simply a software application built by a developer who is licensed to use our service.
You should find a list of licensed applications at http://www.gracenote.com/powered_by_gracenote/software/. All the applications listed should allow you to submit new CDs. For example, in the Windows platform, Quintessential Player (QCD) is a very popular freeware application and uses our default UI for submissions. You can get QCD at quinnware.com.
When you have a licensed software application installed, place the CD into your CD-ROM drive, and the software will come to our service to try to identify the CD. If the CD is not identified, you will be asked if you'd like to submit the information. To submit the information, type the following information in the required fields then click the #Submit# button:
Year of Release
Once a CD's track listing is in our database, anyone playing that CD in their licensed player will have it recognized by our service. Keep in mind that it often takes up to 48 hours for a new submission to show up in the software application. The Web site search is compiled less frequently than the most queried CDs in our service.
Much of the information in the Gracenote Music Recognition Service (originally known as CDDB) was initially submitted by users and there are inconsistencies. If you find a problem with your information using your software application you may be able to fix it. To fix a problem you find, send a copy of the incorrect entry to us from the application.
We have editors working to update and improve information, we count on fans like you to keep our database current and accurate. We encourage you to submit corrections to the database.
If you find an issue with a CD listing while using our Web site search, you can use the "Submit a Change" button on the left hand side of the page to let our editors know what you discovered, and why you know it's wrong. If all else fails, write to our support with both the incorrect information and the corrections.
Please read 5A for basic submission details that work for independent artists and music fans. Then if you're a content owner such as a record label, an audio book or music publisher, a production or recording studio, a CD manufacturer or duplicator and will be submitting several CDs a year, we have a free program you can join called the Content Partner Program. We'll provide your company a custom piece of PC software to use for submissions for both new CDs and edits to existing CDs. Currently, our submit tool only works on the Windows platform. To learn more about the Content Partner Program program, fill out the Web form here:
We look forward to working with you.
When you submit information, pay close attention to these characteristics:
4. Release kind (whether the CD is a compilation, a sampler, or a soundtrack)
5. Anthologies (greatest hits, for example)
8. Record Label
9. Blank or Mystery Tracks
10. Album and Track Titles
11. Sort Titles, and "The"
12. Artist Name (general)
13. Artist Name (classical)
14. Composer and Songwriter
15. Disc 1, CD 1, Vol. 1
16. First, Last Name, The
CDs created from certain pressings can have identifying characteristics (TOCs) that are very similar, and these are what the database queries for matches. This means that the characteristics of your CD and the one you got results for are very similar. You can fix this problem because it's likely that you have the specific CD at hand (the exact pressing that's bringing up the incorrect information).
The way to fix this is to submit the information for your CD, thereby allowing everyone who has your pressing to get a match with the right information when they put the CD in their players. Please see the FAQ Submit section for more details.
1. If you're a publisher and are interested in more information about joining our Lyrics program, follow the link to the Web form in the Lyrics Partner
2. There is a song lyric that has an error in it, can I help fix errors? Absolutely! We would love for you to help us clean up any errors we have in our lyrics service. Please email corrections to LyricsQA@gracenote.com.
There are numerous products in the marketplace use the Gracenote Music Enrichment solution to provide Album Cover Art to end users. All Album Cover Art images delivered by Gracenote are provided by licensed content partners, including industry leaders like Muze®
. If you are a Content Provider that wishes to submit Album Cover Art for inclusion into Gracenote products and services, please contact us through our Content Partner Program
. Gracenote does not take Album Cover Art submissions from end users at this time.
Gracenote powers media recognition and data linking services within Apple’s iTunes application. Gracenote does not provide Apple with Album Cover Art images. If you are trying to submit Album Cover Art to iTunes, you will need to work directly with Apple.