How fast is your internet connection?
Calculate your speed here:
| Type | Speed | KBPS |
|---|---|---|
| 56k modem |   |
56 |
| 256k DSL | |
256 |
| 512k DSL | |
512 |
| 1Mb DSL/Cable | |
1024 |
| 2Mb DSL/Cable | |
2048 |
| 4Mb DSL/Cable | |
4096 |
| 8Mb DSL/Cable | |
8192 |
| You |  |
? |
| Results |
BT Comes Last For Broadband Satisfaction
News BT has come bottom of the eight major UK broadband providers in a customer-satisfaction survey. In the JD Power and Associates 2007 UK Broadband Internet Service Provider Satisfaction Study, the company scored 626 points out of a possible 1,000...
[December 7, 2007, 7:54]
Orange, TalkTalk Voted Worst For Customer Service
News Customer service satisfaction also fell three percent across the board since October 2006, with a quarter of customers with top broadband providers dissatisfied with their broadband provider, the uSwitch.com survey reveals.
[July 3, 2007, 9:45]
Vodafone's Sane Start To Broadband
Leader Even if a substantial number of users is prepared for a higher per-month rate, they'll only find Vodafone's offer attractive if it can generate a perception of higher quality — and for a company that's recently come bottom of a consumer...
[January 8, 2007, 15:41]
Orange Charges Its Customers To Leave
News Steve Weller, head of communications services at price-comparison website uSwitch, said, "It seems ludicrous that given the current low levels of satisfaction, companies are penalising customers for switching to a better deal.
[November 30, 2006, 14:36]
Free Broadband Causes Satisfaction Free-fall
News The advent of "free broadband" has caused customer satisfaction levels to plummet by up to 16 percent in only six months, despite prices falling by up to 17 percent. The biggest drop in broadband customer satisfaction was suffered by Plusnet which...
[November 14, 2006, 9:23]
Company Mobiles In Decline?
News Broadband uptake in the SME sector has been increasing rapidly, from just 10 percent of the market in 2002 to 73 percent last year, a rise which Ofcom suggests could be responsible for increasing satisfaction among SMEs with their Internet...
[August 11, 2006, 15:15]
Do BT Customers Get Satisfaction?
News The Epitiro study, which dealt with ISP performance but did not include any references to customer satisfaction, came under criticism for its methodology, particularly its selection of ISPs for rating.
[August 7, 2006, 16:20]
Ntl:Telewest Planning Four-in-one Package
News The service provider still achieved an 81 percent satisfaction rating but was the bottom of the pile, while Telewest managed to make the number three slot. ntl:Telewest is planning to launch what it claims is the UK's first "quad-play" package...
[July 25, 2006, 12:55]
BT Launches Virtual Home-engineer Service
News BT has had a similar remote IT support offering for business, since 2004 - which is now supporting 22,000 PCs, with a 98 percent satisfaction rating, according to Sanderson: "The business version is paying for itself.
[June 9, 2006, 14:25]
NTL Confirms 6,000 Staff Will Go
News The decision to cut support staff may prove controversial in light of recent research into ISP customer satisfaction, which showed NTL had the lowest level of customer service and Telewest the highest.
[May 10, 2006, 11:05]
What is throughput?
Throughput is the amount of data that can be transferred over your Internet connection at one point in time.
What is Kbps?
Kbps (kilobits per second) is the rate at which 1,000 bits of data travels across your internet connection. A bit is the smallest unit of digital information. Eight bits make up one byte.
Why do the results vary when I run the test at different times?
The test shows the current throughput you can get on your internet connection. Factors such as network congestion and other downloads in progress can affect the available throughput.
I thought my broadband connection was faster...
The results of the test can be affected by any network congestion between you and our servers. If you have other downloads in progress, this can also affect the results.
How do you know how fast my internet connection is?
We calculate the speed of your internet connection by calculating the time it takes to download a predefined set of data.
