How to use this site

This is where you'll find lots of helpful information on how to get the most out of using our London Fire website.

Find out about how we've made our website accessible. We've also written some frequently asked questions to help you find out more about using the site.

• About this site
• Site navigation and how to find things
• Linking policy
• Using Adobe Acrobat
• Making the most of this site
• Screen resolution
• Screen settings on PCs
• Comments on the site
• Useful websites
• Languages

About the site

This site - called London Fire - contains information about who we are and what we do, including our plans for making London a safer city. This covers guidance on how you can help stay safe from fire as well as live news on latest incidents, our decisions, our plans and performance and the general history and activities of the Brigade. The site is aimed at people visiting London as well as those who live and work here.

In addition, there's information on how you can become a London firefighter.

Our most popular areas are reflected in our left-hand navigation, which is available on every page of London Fire.

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Linking policy

Our permission is not required if you wish to create a link from another website to this one. Such links should be created to ensure our site and it's contents are not displayed as integral part of your site, for example within frames. To avoid this, please ensure our site and information from it is presented in a new window from your link.

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Site navigation - how to find things

You can find things on the site by using:

• the broad subject headings on the home page which then lead to more specific headings;
• the global navigation bar. It is on the left-hand side of every page. Local navigation appears on the right-hand side of every page other than the homepage;
• the A-Z index which lists all the subjects on the site;
• the search engine - this searches across London Fire. Go to the advanced search page for advice on how to get the most from your search.
• our contact details are provided in the Contact us section.
  

Use the navigation tracking at the top of the page to locate where you are within the site and 'jump' to previously viewed pages. For example, home >> fire safety >> in your home >> how to prevent a fire

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Using Adobe Acrobat - accessing PDF files

Several documents on this site are stored in Adobe® Portable Document Format [PDF]. This file format is used to compress and store large and complex documents. To view and print PDF files, you must have Adobe Acrobat® Reader installed.

Download the software at:

• www.adobe.co.uk/products/acrobat/readstep.html
• access.adobe.com (which converts pdfs to html files)

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Making the most of this site

To get the best out of this site, you may want to adjust your screen settings using the following options:

Screen resolution

This site has been designed for a screen resolution of 800 x 600. This means that the web site should fill the page at this resolution. Higher resolution screens will display the website with white columns on the left and right hand sides.

To find out your screen resolution, go to the Control Panel of your computer -> Display -> Settings. The resolution size is displayed under Desktop Area.

Screen settings on PCs

You might find it easier to view London Fire in full screen mode. You can normally do this by pressing F11 on your keyboard or choosing full screen mode in your browser. This will help you see more of the page and reduce the need to scroll around the page to view the text.

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Comments on the site

If you have any problems finding or downloading material, or have any other comments about the site, please complete our feedback form or email us at info@london-fire.gov.uk. We welcome feedback on the site.

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Useful links

These links are to websites outside our London Fire:

• UK Government Disability Site - contains full information about the Disabilities Discrimination Act, parts of which apply to the Web as from 1st October 1999.
• RNIB - the RNIB is there to help not only totally blind people, but also the one and a half million in the UK with serious sight problems.
• The Adobe website - to download the Acrobat reader for reading PDF files
• Access Adobe - to read PDF files using a screen reader .

For a complete list of the above and more links go to useful links.

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Languages

We are looking into providing information in a number of languages including Cantonese, Turkish, Hindi, Punjabi, Gujarati, Urdu, Bengali and Greek.

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