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Nielsen Health and the Healthcare Consumer Informatics Alliance
NielsenHealth is taking strides towards understanding why patients purchase specific prescription and consumer health-related products.
Learn more about viewing patients as consumers. >
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Satisfied Customers Book
Satisfied Customers Tell Three Friends, Angry Customers Tell 3000
By Nielsen Online Executive Vice President of Digital Strategic Services, Pete Blackshaw
TIME’s review of the book >
CNBC’s review of the book >
Visit www.tell3000.com >


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