Subscriptions
How do I set up a new subscription to the magazine?
How do I change my subscription details?
Contact Us
How do I advertise with New Scientist?
How can I contact the author of an article?
I have a product/discovery I would like New Scientist to cover. Where should I send the information?
How do I get in touch with an expert on my illness?
One of your articles mentioned a product I would like to buy, how can I get in touch with the supplier?
Website - Full Access Content
What is Full Access content?
How do I get Full Access to content?
Will New Scientist be providing access via the UK Access Federation?
Why can't I access all content?
Can I subscribe to Full Access content and not the magazine?
Website - Access Problems
Why do I have to log in every time I click on a new article?
I am returned to the home page every time I log in. Why is this?
When I try to log in, my details aren't recognised
When I try to log in or get a login reminder, I am told my subscription has lapsed
I have forgotten my username and password
When I try to get a login reminder, my email address is not recognised.
When I try to get a login reminder, I am told there is a technical problem.
I have recently renewed. Do I need a new login?
How do I change my password?
Other website questions
Where can I find Enigma online?
What happened to the New Scientist podcast?
I can't find the article I'm looking for.
Is there a subscription fee for your website? Do you have to register to use it?
Are you going to produce a mobile version of the site?
How do I subscribe to the electronic newsletter?
How do I unsubscribe from the electronic newsletter?
Why does NewScientist.com sometimes carry intrusive advertising?
Why does NewScientist.com carry advertising in its RSS feeds?
Back Issues
How can I get a back issue of the printed magazine?
How do I get hold of an old article from the magazine?
Permissions/Syndication
How do I get permission to reuse New Scientist material?
Can I use one of your pictures/contact one of your artists?
Enigma
How do I send in an answer to an Enigma question?
Info on New Scientist
So tell me more about New Scientist magazine. What's your circulation / readership?
Is there going to be an electronic version of the magazine available?
Where can I buy a copy on the newsstand?
Working for New Scientist
Do you provide work experience opportunities?
How do I apply for an internship?
How do I apply for a permanent position at New Scientist?
Other
Can I send in an article for publication in New Scientist?
I am writing an essay, research paper or project and hope you can help.
How do I set up a new subscription to the magazine?
Email Tel +44 (0) 8456 731 731 Or fax +44 (0)8456 760 030
Or subscribe online. For all countries except Australia and New Zealand click here; Australia and New Zealand click here.
How do I change my subscription details?
Contact our subscriptions department in your country:
UK Email +44 (0)1444 475636
USA Email Tel: 888 822 3242 Fax: 800 327 9021
New Scientist Customer Services
6277 Sea Harbor Drive
Orlando
Florida, 32887-4800
Australia/New Zealand Email Tel. +61 (2) 9422 2666 / 1300 360126
How do I advertise with New Scientist?
For further information about our advertising packages, please see our media information. Find this at any time by clicking the "Advertise" link at the bottom of every page.
How can I contact the author of an article?
A list of contact information for New Scientist is located here. You can email the section (Features, News, Opinion, Letters, Feedback, The Last Word, and Online News) the article appeared in for further information. Remember that the easiest way to contact companies mentioned in the text of an article is to call directory enquiries for a number, as our journalists are very busy and may take some time to get back to you with information. Likewise, reports or articles referred to in news stories are best obtained from the publisher of the individual report or article, rather than New Scientist, which is simply writing about the report.
I have a product/discovery I would like New Scientist to cover. Where should I send the information?
Press releases should be sent to our news desk. We regret that due to the number of press releases received, a personal reply will not usually be possible.
How do I get in touch with an expert on my illness?
The staff at New Scientist magazine are not medical experts, and as such we are not equipped to advise on medical matters. If you have questions about your illness, then you should approach your family doctor, who will be best placed to advise you about your own condition.
One of your articles mentioned a product I would like to buy, how can I get in touch with the supplier?
If an article mentions a product, the article itself will usually contain all the necessary information to track down the research team or company developing the product, and online articles will often have a link. It is unlikely that we have any further details we would be able to disclose.
What is paid content - Full Access?
In 2005, we added content from the magazine to our main site, which was previously only available in a separate Archive. It has always been available only to subscribers. These are the very best articles from the world's leading science and technology news weekly and its online news service.
Full Access articles are available free of charge to subscribers to the print edition of New Scientist, while non-subscribers can view a free excerpt. Obviously, you can also read these articles by buying the magazine at the news stand, or ordering a back issue.
Subscribe now to New Scientist magazine and get instant Full Access to the entire content of NewScientist.com including the Archive of over 60,000 articles. For all countries except Australia and New Zealand click here; Australia and New Zealand click here.
If you are already a magazine subscriber, register now.
How do I get Full Access to content?
Full Access for personal subscribers to the Print Edition
If you subscribe to the print edition of New Scientist you can access all paid content (Full Access) free of charge. If you already hold a subscription and do not have a username and password, please register now. You will need ALL of the following:
* Your surname, as it is spelled on your magazine mailing label (even if it's not quite right)
* Your subscriber number from your magazine mailing label (instructions on finding this are on the registration page).
* If you subscribed online, the email address you used when you subscribed.
Full Access for Institutions
If you are interested in accessing Full Access content on behalf of a school, college of FE/HE, charity, university, public sector department, corporation, company or government department, you will need to apply for an institutional licence. Contact us for additional information.
Full Access for ATHENS users
You can log in using your Athens authentication details if you have subscribed to New Scientist via Eduserv. If you are having problems logging via this page, please contact your Athens Administrator in the first instance.
Will New Scientist be providing access via the UK Access Federation?
We have no plans to implement Shibboleth or provide federated access at present.
Customers moving from Athens to the Access Federation may wish to consider another access route, such as an institutional archive licence with IP access, or renegotiating Athens access with Eduserv.
Why can't I access all content?
Full Access is available free to personal subscribers to the print edition. If you are not a subscriber, then subscribe now to New Scientist magazine and get instant Full Access to the entirety of NewScientist.com, including the archive. For all countries except Australia and New Zealand click here; Australia and New Zealand click here.
If you are a subscriber, then simply log in with your username and password when prompted. If you don't have a login yet, please register now.
If you have forgotten your login, a reminder service is available.
We will also need to be able place a cookie on your computer to maintain your Full Access. If you are experiencing technical difficulties staying logged on, please check here for further information.
Can I subscribe to all paid content - Full Access- and not the magazine?
We are currently piloting this option in certain geographical areas where we know there are problems with distribution. If the option is available in your area, the option will be show when you try to subscribe. If you are interested in this option and it is not available in your area, please contact us stating clearly your interest in such a service and we will keep your email address on file so that we can contact you in the event that such a subscription becomes available. We will not pass it on for any other reason.
In the meantime, if a print subscription has difficulty reaching your region, or you wish to save a tree, you may like to try a subscription the Digital Edition. Subscription to the Digital Edition does not include access to paid content - Full Access.
Why do I have to log in every time I click on a new article?
You will be logged out after 20 minutes of inactivity, if you close all your browser windows, or if you click "log out". If you find that you are being logged out more often than this, you may need to adjust settings on your computer so that we can set a session cookie. Please see our Privacy page for more information on how we use cookies and how to adjust your settings.
I am returned to the home page every time I log in. Why is this?
You may need to adjust settings on your computer so that we can set a session cookie. Please see our Privacy page for more information on how we use cookies and how to adjust your settings.
When I try to log in, my details aren't recognised
If you get the error message "Your username and/or password were not recognised, please check and try again", then you have almost certainly miskeyed your details. If the problem persists, please obtain a login reminder and try copying and pasting the details from your reminder mail
When I try to log in or get a login reminder, I am told my subscription has lapsed
If you have renewed in the last few days, and your previous subscription was very close to ending, your subscription may lapse briefly while payment is processed.
Even if you received an issue this morning, or subscribed yesterday, it is still possible that your subscription has lapsed. Please contact the subscription department for advice.
I have forgotten my username/password to access all paid content - Full Access.
Please click here for our login reminder service
When I try to get a login reminder, my email address is not recognised.
Firstly, are you certain you had a login? Your email newsletters operate independently of your login, as they are a free service. If you are not certain, try to register, and you will be told whether your subscription has a login already.
If a login is present, then there may be a typographical error in the email address we have on file for you, or you may you have registered using a different email address. Try some of your previous email addresses, if you have them. If you need to update your email address, you can do so by contacting the subscription department or on their website.
When I try to get a login reminder, I am told there is a technical problem.
Don't worry, we'll fix it. If you haven't heard from us within three working days, please try again to get a login reminder.
I have recently renewed. Do I need a new login?
If you have renewed, your login should usually continue uninterrupted, although if you renew at the last minute, you may find your subscription lapses for a few days while payment is processed.
If you started a new subscription instead of renewing, for instance, because your old one was cancelled, or you have moved continents, it may be necessary to transfer your login from the old subscription to the new. If this seems to be the case, please contact us with details of both subscriptions.
How do I change my password?
Please try our password change service.
Where can I find Enigma online?
For copyright reasons, Enigma is not available online.
What happened to the New Scientist podcast?
Weekly updates to the podcast have been discontinued. Why not subscribe to our video updates instead?
Our podcast archive is available here.
I can't find the article I'm looking for.
The archive starts from 1 April 1989, except that Inside Science articles, the first of which was published in 1987, are all available. Also some issues since then have not yet been added to the archive due to technical difficulties.
Usually you can find articles since 1989 by searching for them. Put as many relevant words as you can in the keywords box.
If there are missing articles that you feel should be there, please contact us with as much information as possible. This should include issue, date, title and page number and we will endeavour to get the article online as fast as possible.
Is there a subscription fee for your website? Do you have to register to use it?
Some of our web services are free of charge. Full Access is free to print subscribers. To access this content if you are a subscriber, please register now. Other areas of the NewScientist.com network that require registration are the 'My Jobs' section of New Scientist Jobs and the New Scientist ezines. These are the ONLY sections of the site that require registration, although from time to time we may ask you to provide information for our surveys or competitions.
Are you going to produce a mobile version of the site?
At present there are no immediate plans for a mobile version of NewScientist.com. However, if you would be interested in using this service if we implement it in the future, please email and we will let you know if this service becomes available.
How do I subscribe to the electronic newsletter?
Please click here
How do I unsubscribe from the electronic newsletter?
Please click on the link which can be found at the bottom of your newsletter and follow the instructions.
Why does NewScientist.com sometimes carry intrusive advertising?
New Scientist accepts interactive advertising on our website as the revenue generated contributes to the development of the site.
Why does NewScientist.com carry advertising in its RSS feeds?
New Scientist accepts advertising on its RSS feeds as the revenue generated contributes to the development of the site.
How can I get a back issue of the printed magazine?
Back issues can be ordered online from http://www.mags-uk.com/, or, if you know the issue number or date of the magazine you are trying to get hold of, please call New Scientist Back Issues on +44 (0)1733 385 170 during normal UK business hours or email us using our online form. For delivery in the UK, issues less than one year old cost £4.00. For overseas delivery back issues cost £5.00. Issues are available up to three years old. Credit card orders can also be placed by fax - +44 (0)1733 239 356. If you do not know the issue number or date, you can search for it on our archive.
How do I get hold of an old article from the magazine?
If it is later than 1989, please search for it using the facility in the header above. Content from our archive is now available on NewScientist.com to all subscribers to the Print Edition. If it is earlier than 1989, it may be available in libraries.
How do I get permission to reuse New Scientist material?
If you are interested in re-using New Scientist material in print or on the web for any purpose, you should email New Scientist for permission, to make sure that you will not be violating copyright. If you just want to link from your site to ours or to a specific section of our site, that's fine, but we'd appreciate it if you'd let us know that you're doing it, as we like to keep track of return links to our site. Email us here.
Can I use one of your pictures/contact one of your artists?
Most of the photographs we use come from photo libraries--check the credit at the side of the picture in the magazine for the name of the company. The copyright on these pictures does not belong to us, and we can't give permission to use them. If you can't find a number for the photo library in question, you can email the picture desk for contact information. New Scientist does commission a lot of original artwork, but the copyright always belongs to the artist who did the work. If you're interested in one of these pieces or in the artist who created it, you should contact the art department by email & we'll pass your request along to the artist.
How do I send in an answer to an Enigma question?
Please send entries to the Enigma section to Enigma, New Scientist, Lacon House, 84 Theobald's Road, London, WC1X 8NS, or email your entry to us.
So tell me more about New Scientist magazine. What's your circulation / readership?
New Scientist is a science magazine for everyone, both young & old, amateur & professional. If you want more details, please see our media information.
Is there going to be an electronic version of the magazine available?
Yes, New Scientist Digital is innovative way of subscribing to the magazine in an electronic format. To receive more information and subscribe please visit: http://newscientist.newsstand.com
Unfortunately, we are unable to include Full Access with subscriptions to New Scientist Digital.
Where can I buy a copy on the newsstand?
Find your nearest UK stockist with our new store locator.
US/Canada newsstands - New Scientist can be found in selected outlets of:
* Barnes & Noble
* Borders
* Universal News
* Presse Commerce
* Chapters Indigo
Do you provide work experience opportunities?
Unfortunately we do not accept people on work placements or work experience. Constraints on time and money prevent us from offering such opportunities. We receive many enquiries such as yours and have to respond to them all with the same bad news.
New Scientist Jobs is our searchable database of science jobs. See what it has to offer for you here.
How do I apply for an internship?
The main way to become a writer for New Scientist is through our internship scheme. It is advertised in the magazine and on our website at any time between November of the current year and January of the following year. The internships are based at our London office and last from 3-6 months. There is no guarantee of a job on the completion of your placement, but by the end you will have an excellent grounding in science journalism and an understanding of how New Scientist operates.
To qualify, you must be a graduate with a burning desire to be a science and technology journalist. Above all, New Scientist looks for people with a proven ability to write - you should ideally have some cuttings and if you have done some kind of postgraduate journalism course this is bonus. The advert in New Scientist gives full details of how to apply; please do not send in your application on spec until you have seen the advert as we do not keep CV's on file. Yes, this does mean that you will have to read the magazine regularly!
New Scientist Jobs is our searchable database of science jobs. See what it has to offer for you here.
How do I apply for a permanent position at New Scientist?
When we are recruiting, advertisements appear both in the magazine and on our recruitment website, NewScientist Jobs. Look out for the ads, or sign up for our Jobs By Email service.
Can I send in an article for publication in New Scientist?
The vast majority of the news section of New Scientist magazine is written by staffers but we do publish the occasional freelance piece. Most of our feature articles are written either by researchers (who usually give first hand accounts of work in which they are involved) or by science journalists, but we are open to anyone who can write in our style on topics which we find exciting. We don't encourage people to send in full-length material out of the blue because we will often not have time to read it. If you have a good idea for a feature article, you should send a short synopsis - no more than 400 words - by email to the features editor. If you are a freelance journalist interested in pitching a news story, please check our Guide for Freelancers for further information. And everyone is welcome to send letters for publication though you must include a postal address for your letter to be published.
I am writing an essay, research paper or project and hope you can help.
The quickest way we are able to provide you with information for your project is via this web site. Please use the Search page to find articles of interest. By choosing Explore by Subject you can also find the most up-to-date information on popular topics. Some articles are only available as Premium Content.
Many libraries also hold back copies of the magazine for research purposes.
