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Service Alert: Hurricane Katrina Update - City of New Orleans, Crescent, Sunset Limited - Revised Service Information

September 1, 2005 11:00 a.m. ET

Due to Hurricane Katrina and severe damage across the Southeast, Amtrak continues to implement a revised service plan for its City of New Orleans trains, which operate daily between Chicago and New Orleans; the Crescent trains, which operate daily New York and New Orleans; and the Sunset Limited trains, which operate three-days-weekly, between Los Angeles and Orlando, via New Orleans.

Amtrak is offering full refunds and waiving all penalties for passengers who had made reservations traveling into or out of New Orleans. Amtrak has also been calling affected passengers.

Southbound City of New Orleans train #59 that departs Chicago will terminate in Memphis instead of New Orleans on the following dates:

  • Thursday, September 1
  • Friday, September 2 and
  • Saturday, September 3

No alternate transportation will be provided between Memphis and New Orleans.

Northbound City of New Orleans train #58 originally scheduled to originate in New Orleans will instead originate in Memphis on the following dates:

  • Thursday, September 1
  • Friday, September 2
  • Saturday, September 3 and
  • Sunday, September 4

No alternate transportation will be provided between New Orleans and Memphis.

Southbound Crescent train #19 that departs New York will terminate in Atlanta instead of New Orleans on the following dates:

  • Thursday, September 1
  • Friday, September 2
  • Saturday, September 3
  • Sunday, September 4 and
  • Monday, September 5

No alternate transportation will be provided between Atlanta and New Orleans.

Northbound Crescent train #20 originally scheduled to originate in New Orleans will instead originate in Atlanta on the following dates:

  • Thursday, September 1
  • Friday, September 2
  • Saturday, September 3
  • Sunday, September 4
  • Monday, September 5 and
  • Tuesday, September 6

No alternate transportation will be provided between New Orleans and Atlanta.

Westbound Sunset Limited train #1 originally scheduled to originate in Orlando will instead originate in San Antonio on the following dates:

  • Thursday, September 1,
  • Sunday, September 4
  • Tuesday, September 6 and
  • Thursday, September 8

No alternate transportation will be provided between Orlando and San Antonio.

Eastbound Sunset Limited train #2 that departs Los Angeles will terminate in San Antonio instead of Orlando on the following dates:

  • Friday, September 2
  • Sunday, September 4 and
  • Wednesday, September 7

No alternate transportation will be provided between San Antonio and Orlando.

Amtrak will continue to monitor the storm damage and cleanup and make further schedule adjustments if necessary.

Amtrak reservation agents are contacting passengers regarding the schedule adjustments. Passengers may also call 800-USA-RAIL for assistance with their travel plans.