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White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Accelerating Network-based Backup Learn the secrets to successfully implementing network-based backup. In this free Riverbed technical brief, discover how you can finally eliminate tape backup in your bra...

Tags: Backups, Network, Riverbed Technology Inc.

Sponsored by: Riverbed
Date: April 2006
Riverbed
White Paper 5 Steps to Successful IT Consolidation Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidati...

Tags: Information Technology, IT Consolidation, Management, Riverbed Technology Inc., Strategy

Sponsored by: Riverbed
Date: June 2006
Riverbed
White Paper Supporting Healthcare Providers Through Desktop Optimization Microsoft Desktop Optimization solutions help healthcare providers make the most of their IT investment. To better understand how a flexible infrastructure allows workers...

Tags: Benefits, Software, Optimization, Microsoft Corp., Human Resources

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper SAP and Oracle: Who's Ready for Small and Medium-sized Businesses? Download this Nucleus Research paper to learn who's delivering the greatest enterprise software value to the SMB market. An in-depth analysis of 56 customers showed signi...

Tags: Oracle Corp., SAP AG, Small And Medium Business, Smb/Sme

Sponsored by: Oracle
Date: June 2007
Oracle
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White Paper The New Microsoft IT Pro Certifications and Exams This white paper will discuss the reasons Microsoft certifications are valuable to individuals and organizations. It will also cover the new Microsoft certifications in g...

Tags: Business Operations, Certification, Global Knowledge Network Inc., Information Technology, Microsoft Corp.

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Dealing With Specific Types of Difficult People About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low m...

Tags: Finance, Team Management, Team, Taxes, Recruitment & Selection

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Four Key Elements of Effective Business Communication We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice as well as through th...

Tags: Business Communication, Global Knowledge Network Inc., Telecommunications

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
Webcast Using Emotional Intelligence in the Technical Professions In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...

Tags: Emotional Intelligence, Leadership, Management, Tools & Techniques

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Geek-Speak Glossary: A Manager's Guide to IT Terminology This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff....

Tags: Global Knowledge Network Inc., Information Technology, Management, Strategy

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
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White Paper What Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it....

Tags: Global Knowledge Network Inc.

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper The New Generation of Microsoft Certifications: What's at the Core? Microsoft's new certification program is focused and flexible, challenging and credible, and relevant and simple. This white paper provides an overview of the new Microso...

Tags: Business Operations, Certification, Global Knowledge Network Inc., Microsoft Corp., Quality

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Tips on Applying for and Passing the PMP or CAPM Exam This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passin...

Tags: Business Operations, Exam, Global Knowledge Network Inc., Quality

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper 2007 IT Salary and Skills Survey: What Impacts Salaries? This report from Global Knowledge details the key factors that impact salaries in the IT industry. It includes a detailed listing of salaries by job function, industry, ...

Tags: Benefits, Global Knowledge Network Inc., Human Resources, Information Technology, Salary

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Simple Tricks to Ace the Subnetting Portion of Any Certification Exam Subnetting seems to be a battle of fighting bits, decimal numbers, and countless methods and processes to convert from one to the other. While the methods may be confusin...

Tags: Business Operations, Global Knowledge Network Inc., Industry, Management, Quality

Sponsored by: Global Knowledge
Date: November 2006
Global Knowledge
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...

Tags: Global Knowledge Network Inc., Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
Training Communication and Negotiation Skills Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Finance, Free Trade, Negotiation

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Critical Thinking, Problem Solving, and Decision Making Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Business Operations, Decision-making, Management, Productivity, Quality

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Training Effective Technical Communication Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: C/C++, Clarity, Global Knowledge Network Inc., Precision, Programming Languages

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Resource Guide: 10 Tech Skills You Should Develop Over the Next Five Years If you want a job where you can train in a particular skill set and then never have to learn anything new, IT isn't the field for you. But if you like to be constantly le...

Tags: Hardware, TechRepublic Inc., Tcp/Ip, Software, Skill

Sponsored by: TechRepublic
Date: August 2008
TechRepublic
White Paper Resource Guide: 11 Qualities of Successful IT Managers To succeed as an IT manager, and to advance your career into the executive sphere, you need some very specific traits--11 to be exact. From needs assessment t...

Tags: Career, Games, IT Manager, Management, Personal Technology

Sponsored by: TechRepublic
Date: August 2008
TechRepublic
White Paper The Business Benefits of e-Learning in High-Growth Companies High-growth companies use learning and development as a strategic tool to help their organizations grow, beat the competition, and maintain their competitive edge in the ...

Tags: Benefit, E-learning, Enterprise Software, SkillSoft, Software

Sponsored by: SkillSoft
Date: July 2008
SkillSoft
White Paper The True Value of Learning Yogi Berra, that paragon of word manipulation, exposition and baseball, is often quoted as saying, "The future ain't what it used to be." And, surprisingly, so it is in t...

Tags: Human Resources, SkillSoft, Training, Training And Certification, Workforce Management

Sponsored by: SkillSoft
Date: June 2008
SkillSoft
White Paper Top 10 Secrets for DBA Career Success Over the years, Confio Software has had the opportunity to learn many tips from the hundreds of DBAs that it has worked with. These tips are based on its experiences tuni...

Tags: Career, Confio Software, Hardware, Storage

Sponsored by: Confio Software
Date: June 2008
Confio Software
White Paper The Impact of Work Force Agility on Business Performance Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending ...

Tags: Agility, Human Resources, Management, Performance, Performance Management

Sponsored by: SkillSoft
Date: November 2007
SkillSoft
White Paper In the spotlight: The human side of business continuity planning IBM's new white paper, "In the spotlight: The human side of business continuity planning," outlines issues and risks related to human capital resiliency that could...

Tags: Business Continuity, Strategy, Management, It Services, IBM Corp.

Sponsored by: IBM
Date: July 2006
IBM
Download 10 ways to convince your boss to let you work from home There may be dozens of reasons why telecommuting makes sense for you. But to make your case with management, you need a list of reasons that make sense for the business. ...

Tags: Blogging, Human Resources, Internet, Susan Harkins, Telecommuting

Company: Susan Harkins
Date: October 2008
Susan Harkins
Download Is IT hazardous to your health? Stress, burnout, and work/life balance are examples of employee issues you'll find in any work environment. However, IT pros may encounter a few extra health problems -- ...

Tags: Benefits, Enterprise Software, Health Care, Healthcare, Human Resources

Company: TechRepublic
Date: October 2008
TechRepublic
Download 10 mistakes to avoid when seeking a new job Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances...

Tags: Blogging, Calvin Sun, Human Resources, Internet, Job

Company: Calvin Sun
Date: October 2008
Calvin Sun
Download 10 simple things you can do to improve your writing If you're like much of today's workforce, you need to have halfway decent writing skills to succeed at your job. But even if you don't have time to work on those skills, ...

Tags: Blogging, Human Resources, Internet, Jody Gilbert, Payroll Solutions

Company: Jody Gilbert
Date: September 2008
Jody Gilbert
Download 10 ways to survive office politics Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear o...

Tags: Blogging, Calvin Sun, Human Resources, Internet, Office Politics

Company: Calvin Sun
Date: September 2008
Calvin Sun
Book Chapters Get relief from the burden of e-mail E-mail can overwhelm your inbox and kill your productivity if it gets out of hand. This chapter from Take back your life!: Using Microsoft Office Outlook 2007 to Get O...

Tags: E-mail, Microsoft Press, Online Communications

Company: Microsoft Press
Date: September 2008
Microsoft Press
Download 10 ways to learn new skills on the cheap Limited time, family demands, and travel make it tough to squeeze in the training you need, but cost doesn't have to be an obstacle. In fact, some of the least expensive ...

Tags: Human Resources, Jerry Loza, Training, Training And Certification, Workforce Management

Company: Jerry Loza
Date: September 2008
Jerry Loza
Download 10 ways to establish rapport with others It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers som...

Tags: Blogging, Calvin Sun, Internet, Rapport

Company: Calvin Sun
Date: September 2008
Calvin Sun
Download 5 things that suck about working in IT (and 5 things that don't) Working in IT is one of the world's most challenging jobs -- which is sometimes bad and sometimes good. TechRepublic Editor in Chief Jason Hiner offers five reasons why w...

Tags: Information Technology, Jason Hiner, Management, Strategy

Company: Jason Hiner
Date: September 2008
Jason Hiner
Download 10 ways to get maximum value from a professional development class If your company (or you) invests in training aimed at helping you become more capable and well-rounded, it only makes sense to get everything you can out of the class. Ca...

Tags: Calvin Sun, Professional Development, Training And Certification

Company: Calvin Sun
Date: September 2008
Calvin Sun
Download Best of Bowers: Top 10 career management blog posts Few bloggers can match Toni Bowers for stirring up interesting debates, raising tough questions, bringing attention to IT employment trends, putting ridiculous ideas in t...

Tags: Blog, Blogging, Career, Internet, Professional Development

Company: Toni Bowers
Date: September 2008
Toni Bowers
Download 10 ways to kickstart the performance of your underachievers Poor performers can drag down your whole team. Business and leadership coach John McKee shares some strategies for determining the underlying issues and turning those und...

Tags: blogging, team management, performance management, performance, management

Company: John McKee
Date: August 2008
John McKee
Download 10 ways to increase the productivity of your programmers Developer time doesn't come cheap -- yet in some shops, maintaining developer productivity can be a struggle. Justin James discusses a number of ways to remove the obstac...

Tags: Developer, Justin James, Productivity, Programmer

Company: Justin James
Date: July 2008
Justin James
Download 10 gaffes to avoid with respect to Chinese culture If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chine...

Tags: Blogging, Calvin Sun, China, Culture, Internet

Company: Calvin Sun
Date: July 2008
Calvin Sun
Download Stay safe when you pull an all-nighter: 10 self-defense tips for techies IT pros may be experts at protecting their systems from attack. But working late, short on sleep, preoccupied with a tricky project, they may not be ready to protect them...

Tags: Blogging, Deb Shinder, Internet, Management, Security

Company: Deb Shinder
Date: July 2008
Deb Shinder
Download 10 ways to improve your client relationships One thing is true for all consultants: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. He...

Tags: Blogging, Client Relationship, Internet

Company: Kevin Eikenberry Group
Date: July 2008
Kevin Eikenberry Group
Download 10+ ways to help your help desk (and therefore yourself) If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make ...

Tags: Call Centers, Calvin Sun, Help Desk, It Operations

Company: Calvin Sun
Date: July 2008
Calvin Sun
Book Chapters A look at how the digital explosion is affecting your world Digital technologies have already had a dramatic impact on how we create and share information -- and we're just getting started. This chapter from Blown to Bits: You...

Tags: Addison-Wesley, Advertising & Promotion, Management, Marketing, Strategy

Company: Addison-Wesley
Date: July 2008
Addison-Wesley
Download Talent shortage? How to win with what you've got If you're not finding the talent you need in this super-competitive market, Vince Thompson suggests you look in another direction: toward the staff you already have. As h...

Tags: FT Press, Human Resources, Talent, Workforce Management

Company: FT Press
Date: July 2008
FT Press

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