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How to turn off HTML being sent out (Windows)

Document ID: 908HQ

ISSUE:

Not all e-mail clients can properly view styled or HTML text. Some will simply strip out the codes used for style/HTML text, while others will display the codes in the message and leave the recipient with a messy e-mail message.

SOLUTION (EUDORA 4.x USERS):

You can have Eudora warn you before sending messages that contain styled text or HTML. Go to Tools: Options and click on the Styled Text category. Click to put a bullet in the radio button for "Send both plain and styled." Put a check in the box for "Ask me each time." With this set, if you send a plain text message it will send automatically; when you queue a styled message or one with HTML, Eudora will bring up a dialog to warn you of the styled text and give you the option to send it or discard the styles.

If you want to make sure that you never accidentally send a message with styled or HTML text, you can have Eudora automatically discard the styles before sending any message.Go to Tools: Options: Styled text and click to put a bullet on the radio button for "Send plain text only." This means that even if your message is filled with bold and italics, colors, and font changes, the message will be sent out without any of this formatting; instead it will be stripped down to the basic plain text before Eudora sends it.

SOLUTION (EUDORA 3.x USERS):

Click on Tools: Options and select the Extra Warnings category. Check the box for Warn me when I "Queue a message with Styled Text". If you want to make sure that you never accidentally send a message with styled or HTML text, you can have Eudora automatically discard the styles before sending any message. In Eudora 3.0.5, go to the Tools menu, click Options, and select the Styled Text category. Place a check mark in the box for "Discard styles before sending messages".

KEYWORDS: EPWIN, ALLCARDS, GARBAGE CHARACTERS, CAN'T READ E-MAIL, HTML


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