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  #1 (permalink)  
Old January 26th, 2005, 05:42 PM
Newbie Floating Down The Mistic River
 
Join Date: Dec 2004
Posts: 26
Fixed H320 Always connected prob

H320 always shows connected , or always charging, or please remove battery pack. No matter what you do nothing seems to work.
well i ended up goofing around with it the other day and got it working
first needed USB cable that came with the H320
next i took a piece of wire and connected the two outside leads
and only the two outside leads.

and it said disconnected
and then i was done

please let me know if it works or if you want me to go into more detail

good luck
Attached Thumbnails
fixed-h320-always-connected-prob-usb.jpg  

Last edited by Zall : January 30th, 2005 at 09:33 PM.
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  #2 (permalink)  
Old January 26th, 2005, 06:07 PM
Hoping For A Cool Title
 
Join Date: Jan 2005
Location: NY
Posts: 65
didn't have that problem, but never the less, interesting resolution.

good to know
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  #3 (permalink)  
Old January 26th, 2005, 06:45 PM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 9
Asking the obvious here, but had you ever tried the reset 'button'?
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  #4 (permalink)  
Old January 28th, 2005, 02:21 AM
Newbie Floating Down The Mistic River
 
Join Date: Dec 2004
Posts: 26
yes i have in fact the only to turn it off was the reset button
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  #5 (permalink)  
Old March 1st, 2005, 04:11 AM
Newbie Floating Down The Mistic River
 
Join Date: Feb 2005
Posts: 6
that's really interesting and i have that problem myself (always says connected via usb), but i don't quite know what you mean....

so i plug usb cable into iRiver, turn it on and then use wire at the other end as shown in yer diagram?
dunno what you mean by the "two outside leads"
would love you to tell me tho as would be great to get this little mofo back working!!
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  #6 (permalink)  
Old March 2nd, 2005, 01:51 AM
Eager Mistic Beaver
 
Join Date: Jan 2005
Location: Austria
Posts: 285
erm his picture sais it all.
just grab a piece of wire and shortcut these 2....
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  #7 (permalink)  
Old March 2nd, 2005, 12:32 PM
Ten Ten is offline
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 13
I had this problem happen to me this morning. My H320 displayed "Connected" even though it was not. I tried resetting as many have suggested but that did not work.

The only thing that worked was Zall's suggestion. I plugged in the supplied usb cable to my H320 and took a small piece of wire and contacted the outside leads. It worked at the moment it turned off the always connected display but one second later it would revert back to the always connected display.

I tried everthing. Leaving the wire contact longer than 5 seconds. Or leaving the wire contact on the outside leads on and restarting/turing off the H320, nothing worked.

Finally, I tried one last thing. I reloaded my firmware 1.27k. And it worked. It has worked so far. I have turned off my player twice and on again three times. It seems fine for now. 3 hours and going...

So if you have tried Zall instructions and let go of the wire to the leads and it still donsn't work. Leave it contacted long enough so that you can reload the .hex firmware.

Hopefully this will help some of you. Good Luck.

PS. I got so lucky. All this wouldn't have worked without Zall's help. Thanks Zall.
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  #8 (permalink)  
Old March 22nd, 2005, 04:45 AM
Newbie Floating Down The Mistic River
 
Join Date: Mar 2005
Posts: 27
Unhappy

I got the same problem with my H340.
Unfortunately, nothing described above helped.
I even downgraded my firmware from 1.27 to 1.04, but every time I remove the wire, the screen switches back to "CONNECTED" or "REMOVE EXTERNAL BATTERY PACK".
Has anyone an idea, what else I could try?

Thanks,

Nik
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  #9 (permalink)  
Old June 22nd, 2005, 04:33 PM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 5
I have also tried Zall's solution.

1. I get my "connected" message
2. I plug in my usb cable
3. I connect a wire to pins 1 and 4 which give me the "disconnected" message
4. when I unplug to cable I get the "connected" message again!!!!

please help me save my 320

Thanks
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  #10 (permalink)  
Old June 22nd, 2005, 04:38 PM
Newbie Floating Down The Mistic River
 
Join Date: Dec 2004
Posts: 26
try connecting them longer
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  #11 (permalink)  
Old June 23rd, 2005, 03:10 AM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 5
have tried that and it's still the same... will try iriver.com

Thanks
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  #12 (permalink)  
Old June 24th, 2005, 01:41 AM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 5
the only way I can keep the iriver running was to cut off the end of a usb cable connect the it to the iriver and connect the RED and BLACK wires.

This is what my Iriver now looks like
Attached Thumbnails
fixed-h320-always-connected-prob-usb.jpg  

Last edited by spriteboy : June 24th, 2005 at 07:54 AM.
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  #13 (permalink)  
Old June 24th, 2005, 12:02 PM
Newbie Floating Down The Mistic River
 
Join Date: Jun 2005
Posts: 3
HI,
I got an H320 recently and have loved it. I bought it on ebay and the person I bought it from sent me a universal power adapter he had been using with it (along with the iRiver AC adapter). I tried to plug in a universal power adapter yesterday (with the correct voltage and tip polarity) and it came up saying its connected to the USB and I can't get away from that. I'm sorry but I can't tell from the picture zall put up where I'm suppose to put the wires to short the outside leads. Any clarification would be greatly appreciated.
Thanks,
Rachel
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  #14 (permalink)  
Old June 24th, 2005, 03:24 PM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 7
I wonder if this problem is firmware related?
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  #15 (permalink)  
Old June 24th, 2005, 04:23 PM
Newbie Floating Down The Mistic River
 
Join Date: Jun 2005
Posts: 3
Please ignore my previous message. I figured it out with the help of a friend and Zall's method worked
thanx
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  #16 (permalink)  
Old June 24th, 2005, 04:31 PM
Eager Mistic Beaver
 
Join Date: Jan 2005
Posts: 212
this happened to me, had to RMA the unit
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  #17 (permalink)  
Old July 19th, 2005, 12:06 PM
Newbie Floating Down The Mistic River
 
Join Date: Jul 2005
Posts: 2
Ditto

Ditto I have to take mine back for the second time since march.
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  #18 (permalink)  
Old July 19th, 2005, 11:46 PM
Newbie Floating Down The Mistic River
 
Join Date: Mar 2005
Posts: 27
Quote:
Originally Posted by kaigoss
I wonder if this problem is firmware related?
I think the problem might be power adapter related....
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  #19 (permalink)  
Old July 20th, 2005, 02:02 PM
Mistic Surveyor
 
Join Date: Jan 2005
Posts: 110
I'm having the same problem.. I can get the disconnected message to show up but as soon as i remove the wire the connected message shows up again.. I've left the wire on for a while now...
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  #20 (permalink)  
Old July 27th, 2005, 02:53 PM
Mistic Surveyor
 
Join Date: Jan 2005
Posts: 110
does anyone have another solution?
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  #21 (permalink)  
Old July 28th, 2005, 03:42 AM
Newbie Floating Down The Mistic River
 
Join Date: Jan 2005
Posts: 5
what does RMA mean
does it mean sent for replacement
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  #22 (permalink)  
Old July 28th, 2005, 04:06 AM
Mistic Surveyor
 
Join Date: Jul 2005
Posts: 111
return materials authorisation - a code issued by iRiver when retuning goods
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  #23 (permalink)  
Old August 2nd, 2005, 04:52 PM
Newbie Floating Down The Mistic River
 
Join Date: Jul 2005
Posts: 8
Same problem but I need more detail
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  #24 (permalink)  
Old August 2nd, 2005, 09:27 PM
Newbie Floating Down The Mistic River
 
Join Date: Jul 2005
Location: Melbourne, Australia
Posts: 25
I am buying one tomorrow, I will let you kno if I hav same probs.

....its strange, I thought I would be put off buying the H340 reading about all these problems.

But with all the help on this forum.. i guess i dont mind facing whatever the player may be like.... COZ IRIVER RULZ!....
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  #25 (permalink)  
Old August 2nd, 2005, 09:32 PM
Newbie Floating Down The Mistic River
 
Join Date: Jul 2005
Location: Melbourne, Australia
Posts: 25
Sorry... one more thing....

Are all players showing these probs, anyone who has not faced these problems with their players..??

......Just hoping I'll get lucky and have no probs !

Thanx again guys.
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  #26 (permalink)  
Old August 2nd, 2005, 10:08 PM