How will I use myki?

1. Purchase and add value to myki

When myki comes to Victoria, you will purchase it from:

  • train stations 
  • myki machines at train stations and tram super stops
  • myki.com.au
  • by calling 131 638
  • network of myki outlets, including 7-Eleven

Once you purchase myki, it will be yours to keep and use over and over again for years. And you can add value to it for the first time.

myki will store this value for you and myki money will automatically deduct each trip fare as you scan on and scan off when you travel. This stored value will be your balance, which you can check anytime at myki check balance machines as you travel.

2. Scan on. Scan off.

myki is simple to use. Every time you travel by public transport you will scan on with myki at a card reader (called myki scanners) at the station gate or near the vehicle door. The system instantly recognises that a myki has entered the network. At the end of your journey, scan off with myki to finalise your trip details. myki money will ensure the best fare is calculated automatically for your travel. 

myki is safe because it eliminates the need to pay with cash – no more juggling with coins.

3. Check balance

You can view your transaction history along the way when you scan off or via myki check balance machines . You can also view a statement of your last 10 trips at myki machines and myki check balance machines. And if your card is registered, you can check your statement online or by phone.

4. Top up

As you travel with myki, you will need to top up your stored value along the way.

When myki comes to Victoria, you will have many options to top up with ease, including at:

  • train stations
  • myki machines at train stations and tram super stops
  • network of myki outlets, including 7-Eleven
  • myki.com.au
  • by calling 131 638

Plus, with myki you can also arrange for auto top up so your myki will always be topped up for your next journey.