SME

How to sell ethical grooming products to men

Two friends are taking a bite out of the male grooming market with their Bulldog skincare range

Inside SME

Business Monthly: Jargon Buster

Tuesday, 4 November 2008

Service level agreement A form of contract between service provider and client that specifies both the work that the contractor will undertake and the standards of service that the client expects. Commonly defined service levels include frequency of progress reporting, definitions of confidentiality and availability for meetings and conference calls. For this reason, the agreement is often drafted by the client and not the service provider; many large organisations use standardised agreements for their contracts, used in conjunction with a separate work schedule that contains more specific details.

Profile: 'It was an expensive learning curve'

Tuesday, 4 November 2008

Ben Mumby-Croft launched the consultancy Oxford Marketing with Helen Higgs in 2006

Adventures in micro-business: Survive recession through spending and saving

Tuesday, 4 November 2008

Professor Russell Smith answers your queries, and profiles a small business facing a big challenge

Me & my partner: 'We learnt that we complement each other'

Tuesday, 4 November 2008

Relay Recruitment was established in 1996 by close friends Steven Street and Laurence Elliott. The company employs 34 staff directly and achieved sales of £7.85m last year.

Book review: Creative thinking begins inside the box

Tuesday, 4 November 2008

Creativity Unlimited: Thinking Inside the Box for Business Innovation, By Michael Dahl�n Wiley (£19.99)

A lot of bottle

Tuesday, 4 November 2008

A blend of traditional craftsmanship and modern marketing has struck Champagne gold.

How Daniel Rymer's business side-project became both his passion and livelihood

Tuesday, 4 November 2008

Given the current financial difficulties in world markets, a lot of people will be considering starting up sideline businesses. Sometimes this sort of project takes off and takes over. That's certainly how it's been for Daniel Rymer, once known to many as one of the cast of the BBC's Casualty and currently the owner of Fresh Face Photography in Godalming, Surrey.

How to sell ethical grooming products to men

Tuesday, 4 November 2008

Two friends are taking a bite out of the male grooming market with their Bulldog skincare range

Analysis: Many small businesses will emerge from the downturn stronger than before

Tuesday, 4 November 2008

The coming months look certain to bring more turmoil. Even if events do not turn out to be quite as cataclysmic as those of recent weeks, it is still highly likely that we will – in the words of the Chinese proverb – live in interesting times.

Business Monthly: News in brief

Tuesday, 4 November 2008

UK is leader in green business investmentThe UK is the European hotbed of investment and innovation in low-carbon technologies, attracting 41 per cent of the total venture capital and private equity investment in low-carbon companies in the EU, according to a recent report. The research also reveals that the global low-carbon energy market opportunity could reach £2 trillion per year by 2030. The study, conducted by independent consultancy Vivid Economics in collaboration with New Energy Finance, the renewable energy information provider, is the third in a series commissioned by Shell Springboard, the fund for ethical small business.

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