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Consumer Protection |
We ensure that banks under our jurisdiction are compliant with consumer protection laws. Banks are also evaluated for their level of performance in meeting their communities' credit needs under the Community Reinvestment Act. |
Features |
Community
Reinvestment Act Exams We evaluate how well banks perform in meeting the credit needs of their communities under the Community Reinvestment Act (CRA). |
Frauds
and Scams Criminals often invoke the name of the Federal Reserve in an attempt to give legitimacy to fraudulent transactions, financial instruments, investment opportunities and fund-raising proposals. These scams may be directed at individuals or institutions. We frequently encounter these scams in their many variations. |
Consumer
Complaints To file a complaint, you can:
Cómo puede un consumidor presentar una queja acerca de un banco |
Identity
Theft This booklet from the Boston Fed is designed to help you understand what identity theft is, how it happens, how to protect yourself and what steps to take if your identity is stolen. |
Announcements |
Agencies
Issue Final Rules on Identity Theft Red Flags and Notices of
Address Discrepancy Circular No. 11908, November 1, 2007 |
Joint
Rule Proposed to Implement Unlawful Internet Gambling Enforcement
Act Circular No. 11903, October 2, 2007 |