Press Releases | 09-12-2008


09-12-2008 - Amdocs Completes Acquisition of ChangingWorlds

ST. LOUIS, December 9, 2008


Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has completed the acquisition of Changing Worlds Ltd. (“ChangingWorlds”), a provider of personalization and intelligent portal solutions for mobile service providers. Amdocs acquired all of ChangingWorlds’ shares for $60 million in cash, net of cash on hand, subject to post-closing adjustments. Additional consideration may be paid later based on the achievement of certain performance metrics.

ChangingWorlds provides sophisticated profiling and personalization capabilities for the mobile Internet. Amdocs intends to expand the use of this technology to three screens (mobile, PC and television), and will also leverage its existing digital content and commerce offerings to enable service providers to support new revenue engines. In addition, Amdocs will continue to invest in ChangingWorlds’ technology to extend it across the Amdocs CES portfolio, bringing greater personalization to a variety of customer-facing business processes and touch points.

ChangingWorlds’ customers include Sprint, Vodafone Global, the O2 Group, CSL Hong Kong, FarEasTone Taiwan and Celcom Malaysia. Telefonica O2 Czech Republic recently selected ChangingWorlds to deliver a personalized mobile Internet service; Telefonica O2 is a longstanding customer with deployments at both O2 UK and O2 Germany.

In November, ChangingWorlds was awarded ‘Company of the Year’ by the Irish Software Association and was recognized for its pioneering work in the field of Mobile Internet Personalization solutions.

The impact of the acquisition on Amdocs’ non-GAAP earnings per share is expected to be neutral in fiscal 2009. The impact on GAAP results will be finalized after Amdocs completes the purchase price accounting for the acquisition. Amdocs may incur a one-time acquisition-related expense in the quarter ending December 31, 2008 to account for certain costs related to the acquisition.


About Amdocs Customer Experience Systems (CES)

Amdocs CES is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs’ unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership. Please visit for more information.


About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experienceTM at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 18,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at


Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008.


Media Contacts:


Holly Rossetti
Tel: + 44-207-343-2519


Michael Lane
Weber Shandwick for Amdocs
Tel: +1-917-450-7387




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