Thomson Reuters

Since completing our merger on April 17, we have brought together our sales, service and product teams into a single unified force and begun implementing a strategy that makes the most of our content, products and supporting infrastructure.

I am pleased with the progress we have made in these areas and wanted to highlight some of our more important achievements.

We have completely integrated our account teams so that every one of our customers around the world has a single account manager who has the authority to speak for all of the Thomson Reuters business. We have also delivered product and content enhancements that begin to show the power of our combination. These include delivering:

• Reuters News to Thomson ONE users
• Lipper data to Thomson ONE users
• Reuters Messaging to Thomson ONE users
• StreetEvents content to Reuters 3000 Xtra and Reuters Knowledge users
• Tradeweb benchmark fixed income data and Thomson’s municipal data to Reuters 3000 Xtra users
• IFR capital markets news and information to Reuters 3000 Xtra users.

We continue to engage in an active and productive dialogue with our customers to gather feedback on the merger. We will soon be launching a formal Customer Advisory Program, and a global customer survey. I encourage you to participate in this and offer your feedback through other channels as we continue to refine our plans.

Our strategy and plans for our products, content and supporting infrastructure are available on this website. Each of our account managers is prepared to take you through these plans in more detail, and to discuss what it means for your business.

In determining the product strategy for Thomson Reuters we have followed these guiding principles: 

Choose the best of breed

We are combining unparalleled content, functionality and connectivity and drawing from the very best assets of Thomson and Reuters. Over the next year we expect that all of our customers will continue to see significant benefits from the merger -- and we will work with you to ensure that these benefits are delivered as seamlessly as possible.

Segment to serve the customer

We will continue to develop and offer our products on a segmented basis so that they are relevant to you, whatever your role in the financial markets. We have heard loud and clear that you do not want to be forced into a single product at a single price. We will allow choice across delivery mechanisms and price points that give you real control and flexibility.

Keep it simple

Our product line-up will be simple and straightforward. By early 2009, we will rationalize what we sell and re-brand our products so our offer is perfectly clear to our customers. We will progressively simplify the underlying infrastructure and supporting technology, and focus on fewer and more resilient platforms that offer lower total cost of ownership.

We are uniquely positioned to leverage our presence in 93 countries to truly reflect local market needs and opportunities. And our global footprint enables us to deliver robust global service whether you are in Dubai, London, New York or Hong Kong. We provide peerless connectivity to trading and investing counterparts on the buy side, sell side and in corporations around the world.

As we converge and upgrade our offerings, we are reinventing our content and technology, by re-thinking search, collaboration, news and content aggregation. Innovation that redefines your experience of our products will be an important theme that you will hear more about as our plans progress. Until then, I want to thank you for your support, and look forward to hearing from you.

Devin Wenig
Chief Executive Officer
Thomson Reuters Markets