Terry's Blog

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• audit
• capacity management
• change management
• checklists
• Configuration management
• Event and Alert management
• events
• Netcordia
• NetMRI
• network management
• network tools
• networking organizations
• ping
• Problem management
• processes
• qos
• Service request management
• troubleshooting
• ttcp
• voicecon
• voip

• IT Management Processes

  There are several key components used by successful IT and networking organizations: People Processes Tools People are the most important assets, followed by proper processes, then the tools to implement and automate those processes. Great people, with... Posted May 19 2008, 01:19 PM by tslattery with | with no comments Filed under: tools, Netcordia, NetMRI, change management, processes, events, checklists, capacity management, audit, Event and Alert management, networking organizations, Problem management, Configuration management, Service request management

• The Origin of TTCP (Test TCP)

  TTCP (Test TCP, see www.netcordia.com/resources/tools.asp ) gets a large number of hits on our web site. It is a free throughput testing program that has been used for many years. I obtained it from someone at Excelan, a network interface card vendor... Posted Aug 24 2007, 09:20 AM by tslattery with | with 3 comment(s) Filed under: tools, ping, ttcp, network tools

• VoIP Troubleshooting Visibility

  VoIP troubleshooting is a pretty interesting problem. (See my earlier blog entry regarding my talk at VoiceCon Fall 2007.) There are a large number of tools that look at packets on the wire, or look at the RTCP (Real Time Control Protocol) stream from... Posted Aug 21 2007, 09:19 AM by tslattery with | with no comments Filed under: tools, NetMRI, voip, troubleshooting, voicecon, qos

• Too Many Tools

  I visited a customer yesterday who is using eight (!) tools for network management (this count includes NetMRI). It wasn’t much of a surprise to find out that they are using only a fraction of each product, often only one specific function. One product... Posted May 09 2007, 08:54 AM by tslattery with | with no comments Filed under: tools, network management, NetMRI