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Contact BT

Contact BT

Whether you have a question, comment, suggestion or complaint,
choose from one of the options below.

General enquiries and complaints

Residential customers
Call 150 from a BT landline, from non BT lines or mobiles please use 0800 800 150

Business customers
Call 152 from a BT landline, from non BT lines or mobiles please use 0800 800 152

General enquiries
Call 020 7356 5000

Text phone users can contact BT by prefixing the number with 18001 e.g. 18001 020 7356 5000

BT products and services

For enquiries relating to products & services, billing and payments, complaints etc please visit the Contact Us facility on BT.com

Corporate enquiries

For corporate enquiries only write to us at our registered office:
BT Group plc,
BT Centre,
81 Newgate Street,
London EC1A 7AJ

Registered in England and Wales No. 4190816
EEE producer registration number : WEE/AH0065TW

Contact us online

Select your area of interest from the list below:

 

Innovation