Help & Information Center

Customer and Tech Support for WSJ Print and Online

Email:

WSJ.com-related: onlinejournal@wsj.com
Print Journal subscription-related: wsj.service@dowjones.com

Phone:

1-800-JOURNAL (1-800-568-7625)

Hours:

Monday-Friday: 7 a.m. to 10 p.m. EST
Saturday: 8 a.m. to 3 p.m. EST

Corporate and Group Customers

Contact group@wsj.com for information on questions about Corporate and Group subscriptions to The Wall Street Journal Online.

Professors and Students

Visit our Journal-in-Education page to learn more about our education programs and the WSJ Classroom Edition.




Wall Street Journal Europe Customer Support

Phone:

+44 (0)20 7309 7799


Hours:

Monday-Friday 8 a.m. to 5:30 p.m. GMT


Email:

subs.wsje@dowjones.com or
wsjuk@dowjones.com




Wall Street Journal Asia Customer Support

Phone:

+852 2831 2555


Hours:

Monday-Friday 9 a.m. to 5:30 p.m. HKT


Email:

service@wsj-asia.com


Local Customer Support Phone Numbers (Print Edition)


Beijing (010) 6581 4090

Korea (02) 756 1695

Hong Kong 3105 2555

Malaysia (03) 2026 4061

Shanghai (021) 5836 8228

Philippines (02) 848 5873

Taiwan +852 2831 2555

Singapore 6415 4000

Indonesia (021) 344 1101

Thailand (02) 652 0871-77

Japan 0120-440-971

Other Locations +852 2831 2555

 Online Subscriber Services

Subscribe to The Wall Street Journal Online

Put the global business and financial news you need directly at your fingertips. Subscribe to The Wall Street Journal Online today and get your first two weeks free!

Forgot Your User Name and Password

Click here to send Customer Service your email address, so we can look up your User Name and Password for access to WSJ.com.




Print Newspaper Subscriber Assistance

Customer Support

Manage your print subscription, including address changes, vacation delivery suspensions, subscription renewal, and more at http://services.wsj.com. (At this time, this site is not linked to WSJ.com subscriber services, so you will be required to create a User Name and Password to access this site.)

Automated Phone Service

Call 1-800-975-1077 to suspend your account, renew with a credit card, or report a missed (one issue adjustment within a 30-day period.)