Privacy Statement for Henry & June
Last updated: March 1, 2006
Henry & June is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.henryandjune.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact our Help Desk at email@example.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
I. Information We Collect
1. Name, Address, Phone and Credit Card
When you place an order, we require the order recipient's name and shipping address, and optionally, telephone number. We also require the credit card holder's name, billing address and phone number. We use this information solely to process and fulfill your order.
2. Email Address
We require your email address when you place an order, ask us a question via email, or subscribe to our Email Alert Service (a.k.a., newsletter).
We use your email address to contact you about the status of your order, reply to your question, or to send you periodic announcements if you have subscribed to our Email Alert Service. It is not used for any other purpose and it is not shared with any third parties.
When you subscribe to our Email Alert Service, you must confirm your subscription by following the instructions in a confirmation email that is sent to you, or you won't receive any alerts. Once confirmed, you can unsubscribe at any time by visiting the Email Alert Service section of our Help Desk and using the Unsubscribe form, or by clicking the Unsubscribe link at the bottom of any Email Alert.
3. IP Address
An IP address is a unique number assigned to either your computer, your broadband router, your business network or your Internet service provider. Your IP address may reveal information about you, such as where you work. We collect your IP address when you place an order and in our web logs for each page you visit. We use your IP address solely to help verify the authenticity of an order.
4. Shopper ID
You are assigned a unique id, called a Shopper Id, when you first enter our store. We store this in your order and in our web logs for each page you visit. We use your Shopper ID to keep track of your shopping cart. Because we store it with your order and in our web logs, in theory, your personally identifiable information (name, address, email) can be cross-referenced with all the information we store in our web logs. In actuality, we have more important things to do.
5. Source Code and Incentive ID
If you clicked a link on another site to enter Henry & June, that site may have passed a Source Code to us that allows us to identify the site and/or link and/or search engine keyword you typed. In addition, if you have registered at the referring site to receive rebates or other incentives, the referring site may pass us a unique ID that they assigned to you, which we will call the Incentive ID. The Source Code and Incentive ID are stored in your order and in our web logs for each page you visit. We use this information to pay commissions to referring sites and to determine the profitability of our online advertising campaigns.
6. Web Log
Our Internet server records in a log the following information for each page you visit at our site: the URL, your IP address, the referring site URL and all cookies created by our site. We use this information only in the aggregate (as in, total visitors to our site yesterday, total visitors that found our store through Google, etc.) and we delete our log files within 72 hours. This information is not shared with any third parties.
II. Third Party Sharing
Other than the sharing of information described in this section, we do not share your personally identifiable information with any other third parties or for any reasons not described, except: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Credit Card Processor
We share your credit card billing address and credit card information with our credit card provider for the purpose of charging your credit card for any order you place. We may also share your IP address to investigate fraudulent charges. Our credit card provider is not authorized to use this information for any other purpose.
We share the recipient's name (the person you ship an order to), shipping address and phone number (if provided) with the shipping carrier so they can deliver the package. The shipping carriers are not authorized to use this information for any other purpose.
Affiliate Program Provider
We share the Incentive ID (See section I.5 above), order number and order total with our affiliate program providers when you place an order so that our affiliates can be credited for any commissions they have earned, and so that you can be credited for any incentives you have registered to receive at the affiliate sites. Our affiliate program provider and affiliates are not authorized to use this information for any other purpose.
III. Techniques We Use to Collect/Share Information
In addition to collecting information via forms, such as the ones you fill out during the online checkout process, here are the other methods we use to collect information that you may not be aware of.
2. URL Parameters
We collect the Source Code and Incentive ID by reading parameters embedded in the URL of the link you clicked to enter our store. We also pass your Shopper ID from page to page within our store, which is the only way you would be able to place an order if your cookies were disabled.
3. Clear GIFs
A clear gif is a small, usually one pixel, graphic that is invisibly embedded on a web page. We use this method on the order receipt page to pass the Incentive ID, order number and order total to our affiliate providers (Commission Junction and ShareASale).
We utilize industry standard SSL encryption when accepting your name, address and credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt.
We have also taken the appropriate security measures to safeguard your personal information after it has been transferred to our fulfillment system. For example, our fulfillment system is password protected, it is inaccessible via the Internet, data backups are AES encrypted and paper copies, if any, are shredded before disposal.
If you choose to enroll in our optional, free membership when you place your order, you may change any information in your membership profile by visiting our Help Desk and choosing Changes under the Your Account heading. To delete your membership and erase your profile, please send an email stating your wish and include the email address with which you registered. We will send a confirmation request to that email address and upon receiving your reply, your membership and order history will be deleted (you're welcome to re-register at any time, though!).
B. Order information:
To make any changes to or to cancel your order, please contact us via email where we will be happy to assist you.
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Please contact us at:
Henry & June LLC
1375 Greg St Ste 109
Sparks NV 89431