- National Personnel Records Center Opens more than Six Million New Military Personnel Files. More. . .
Military Personnel Records
The National Personnel Records Center, Military Personnel Records (NPRC-MPR) is the repository of millions of military personnel, health, and medical records of discharged and deceased veterans of all services during the 20th century. (Records prior to WWI are in Washington, DC.) NPRC (MPR) also stores medical treatment records of retirees from all services, as well as records for dependent and other persons treated at naval medical facilities. Information from the records is made available upon written request (with signature and date) to the extent allowed by law.
This site is provided for those seeking information regarding military personnel, health and medical records stored at NPRC (MPR).
If you are a veteran or next-of-kin of a deceased veteran, you may now use vetrecs.archives.gov to order a copy of your military records. For all others, your request is best made using a Standard Form 180. It includes complete instructions for preparing and submitting requests. Please Note: All requests must be in writing, signed and mailed to us at the address shown below.
National Personnel Records Center
Military Personnel Records
9700 Page Avenue
St. Louis, MO 63132-5100
The Military Personnel Records (MPR) facility of the National Personnel Records Center (NPRC) is located in the St. Louis suburb of Overland, MO, about 10 miles west-northwest of the Gateway Arch.
From Interstate 170 take Page Avenue west for a mile, and turn left into the Federal Records Center (FRC) complex at the Spencer Avenue traffic light. From Interstate 270 take Page Avenue east for four miles and turn right at the Spencer Avenue traffic light. The Guard at the gate will provide further information about parking and building entry. Our research room is located at the east end of Building 100.
Monday through Friday, 7:30 a.m. to 3:45 p.m.
(Closed weekends and Federal holidays)
Checking the Status of Your Request by E-mail: Once you have allowed sufficient time for us to receive and process your request (about 10 days), you may check the status of your request by e-mail through our NPRC Customer Service Center at email@example.com. Please provide the request number if you have one, the name, address and phone number of the requester, and the veteran's branch of service to aid us to finding your request in our system. You will receive a return e-mail from us with a projected completion date for your request.
Special Note on Calling by Phone: If you have already submitted a request and need to know its status you may speak to a Customer Service Representative. Our peak calling times are weekdays between 10:00 am CST and 3:00 pm CST. Staff is available to take your call as early as 7:00 am and as late as 5:00 pm cst. This number will allow you to hold until a technician is available to help you.
Special Note on Contacting by E-mail: Requests for military personnel records or information from them cannot be accepted by e-mail at this time. The Privacy Act of 1974 (5 U.S.C. 552a) and Department of Defense directives require a written request, signed and dated, to access information from military personnel records. Our e-mail address should only be used only to request general information (hours of operations, procedures, and forms) or to submit compliments, complaints or concerns.
Please review these web pages for information before contacting us.
NOTE: If you send messages using WebTV or a free e-mail service, you will not receive our response if your mailbox is full. Messages sent to full mailboxes are returned to us as "undeliverable". You may wish to include your mailing address in your message so that we may respond via the U.S. Postal Service.