Browsing the archives for the Social Media category.


The Epic Fail that is Comcast’s Billing

Business, Comcast, Customer Service, Social Media

ComcastFor those of you who have, or are thinking of getting Comcast, read this.

First off, I have been with Comcast since September of 2008. In that time I have found the service to be decent and in some instances even reliable. However the company themselves, leaves more to be desired.

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Sorry for Slow Updates - and BarCamp Nashville 08!

Blogging, Internet, Social Media, Technology, The Web
BarCamp Nashville 08

barcamp Nashville, '08

 
We’ve been a little busy around here, at the Center Of All Evil, recently, but today we got to lay out a little, and go do something fun. We went to BarCamp Nashville, at the Sommet Center.  

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I’ve been tagged

Amusements, Blogging, Social Media

So, if you use that social microblogging site/tool Twitter, you know that you can follow people, and generally interact in the global swarm of twitterers, tweeting about everything from #nashvillegas (to find gas, during the recent gas shortage), to #nashdebate (the recently completed presidential debate, at Belmont University.  Recently, they’ve come up with a game of virtual tag, where you get tagged, blog about it, and then tag six other bloggers.

Well, I’ve been tagged by one of my more recent twitter acquaintances, someone who shares a common interest in Jazz music.  Giazzpet tagged me, and so I get to tell you six things about me, that you don’t already know from this blog.

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There May Still Be Hope for Customer Service

Comcast, Customer Service, Social Media
Comcasts Man on Twitter

Comcast's Man on Twitter

In this day and age where Customer Service seems to be dissappearing faster than gasoline in Nashville, there’s one man on the Internet who has done more to turn around customer (and non-customer) perceptions of his company than all the marketing dollars they throw around as a corporation.

That man is Frank Eliason.  Frank is best known to the social media crowd as “ComcastCares” on twitter, and is the point man for a new customer service organization inside the Cable industry giant.

And it’s not just the social media crowd that’s seen what Frank can do.  the New York Times and USA Today have both profiled Frank, touting his can do attitude, his quick responses.  He’s also been highlighted on the Customer Service 2.0 blog.

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A Message from Mark Zuckerberg

Internet, Social Media

This message just popped up on my facebook profile and I thought that you, our dedicated readers, might like the change to peruse it:

Reply Facebook is recently becoming very overpopulated,
There have been many members complaining that Facebook
is becoming very slow. Record shows that the reason is
that there are too many non-active Facebook members
And on the other side too many new Facebook members.
We will be sending this messages around to see if the
Members are active or not, If you’re active please send
to other users using Copy+Paste to show that you are active
Those who do not send this message within 2 weeks,
The user will be deleted without hesitation to create more space,
If Facebook is still overpopulated we kindly ask for donations but
until then send this message to all your friends and make sure you send
this message to show me that your active and not deleted.

Founder of Facebook
Mark Zuckerberg

 

PS. please do not reply to this message as this also counts as a
tremendous amount of space.

I find it extremely interesting when Mark asked for facebook users to populate this, when as the founder of the site, he has access to all databases associated with the site.

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