Privacy Policy

Sony Computer Entertainment Australia Pty Limited (“SCEA”) is committed to respecting the privacy of our customers and of visitors to this website. This policy sets out who we are, the kind of information we may collect and hold, and how it is used. It also explains how you can contact us if you have any queries or concerns about your personal information.

Who are we?
This website is managed by SCEA. SCEA is responsible for any information collected from you via this website. Our group companies, local distributors and other organisations who work for us may also have access to your information in order to manage that information and to provide you with information and services requested by you. SCEA is responsible for ensuring that these companies comply with this privacy policy.

What kind of information do we hold and what do we do with it?
We only collect information about you, from you. If you choose to register on this website, we will ask you for information, such as name, email and postal address, age, gender, telephone number and product information. If you download content from the website, we will check your hardware remotely to obtain any identification number and keep a record of the transaction. If you use our forum facilities, then we may monitor and review the information that you provide whilst using our forum facilities. We may ask for views on our products and services in selective questionnaires. We may also detail your personal preferences when visiting this website (see Cookies below)
Your personal information will be used to manage this website, send administrative emails (for example, forgotten passwords), provide any goods or services you have asked for and to deal with your customer service requests. We may analyse your information for research in order to improve the quality of this website and our goods and services, for example. We may also send you marketing information about our products and services, but only as permitted by law or as requested by you.
Please note that we may also be required to disclose your personal information by law enforcement agencies.

Changing your details
If you would like to change the details we currently hold in relation to your registration on this website or your preferences for communications, please go to the registration area of this website. If you would like us to delete your data entirely, please email privacy_officer@sce.net.au with the subject heading “Delete Data”.

Linked sites
Occasionally our website may contain links to other sites that are not managed by us. We always try to make sure that these links are clear to you when you leave this website. We do not accept responsibility for any information you may choose to divulge to sites which are not managed by us or which is collected by cookies on third party sites.

Cookies
Cookies are small text files which a website transfers to your computer to record your on-line activity. Our cookies are only used to store temporary session data; any information in the cookie is not stored once you have left this website. If you do not wish to accept cookies, they can be disabled by referring to your browser manufacturer’s instructions.

Security
We seek to take all reasonable security measures
to safeguard against the loss, destruction, use, modification or disclosure of, or unauthorised access to, any personal information you have given us.

Children and Minors
We are committed to addressing parents' concerns about the use of their childrens' personal information. Where we have reason to believe a customer or visitor to the site is under 13 years of age, we will endeavour to seek the consent of the parent or guardian to the processing of their personal information.

Accessing your personal information
You are legally entitled to know what personal information an organisation holds about you and how that information is processed. If you would like to know what information we currently hold about you, please contact our Privacy Officer by e-mail at privacy_officer@sce.net.au with the subject heading “Information Access”.

Corporate Information
Sony Computer Entertainment Australia Pty Limited
ABN 80 077 583 183
Level 1, 63-73 Ann Street
Surry Hills, NSW 2010 Australia
Telephone: + 61 29324 9500
Facsimile: + 61 29324 9558