BigPond Sales
 
Sales
 
If you're interested in:
  • A new broadband service
  • A new dial-up service
  • Upgrading your dial-up connection
  • Additional services
Contact Sales
 
 
Billing and accounts
 
For help with:
  • Your bill
  • Your usage
  • Your plan details
  • Your username or password
  • Additional mailboxes

Contact Billing and Accounts
 
 
 
Technical support
 
For help with:
  • Sending and receiving email
  • Connecting to BigPond
  • Your modem
Contact Technical Support
 
 
Broadband orders
 
For help with:
  • Tracking your order
  • Changing your order
  • Checking appointment times
Contact Activations
 
 
 
 
Open 24x7
 
Manage your account when it suits you at My BigPond.

Change your plan, view your usage, manage your additional mailboxes and more.
Visit My BigPond
 
Service Status
 
Your problem may be caused by an outage or maintenance.

Check your service status before you contact us.

Check your service status