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Emergency Helpline

24-hour Consular Emergency Centre:
1300 555 135 within Australia (local call cost) or
+61 2 6261 3305 from outside Australia.

Listen

To hear a pre-recorded message of our travel advisories call 1300 139 281 within Australia (local call cost).

Your Say

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Information for 'Schoolies' (pdf)

Charter for Safe travel

A joint initiative with the Australian travel industry to recognise our shared commitment to assisting Australians to travel overseas safely.

Smartraveller: The Australian Government's travel advisory and consular assistance service

Tsunami in Samoa, American Samoa and parts of Tonga

On 30 September 2009 (AEST) an earthquake near Samoa caused a tsunami to strike Samoa, American Samoa and parts of Tonga.

Earthquake in Sumatra, Indonesia

On 30 September 2009 an earthquake in Sumatra, Indonesia caused significant casualties and damage.

Australians in affected areas overseas requiring consular assistance should contact the Department of Foreign Affairs and Trade on +61 2 6261 3305.

Australians with concerns for family and friends in the affected areas should first try to contact them directly. If they are unable to be contacted or you hold fears for their safety, you can call the Department of Foreign Affairs and Trade on 1300 555 135 within Australia (local call cost).

Pandemic (H1N1) 2009

Australians travelling or living overseas should read the Pandemic (H1N1) 2009 Travel Bulletin and the travel advice for their destinations.

More information:

  • Health Emergency
  • Commonwealth Health Hotline: 1802007 (toll free outside Australia +61 8 840 288 33)

 

Piracy in the Gulf of Aden

We encourage Australians considering travelling by sea through the Gulf of Aden (including on cruise ships) and security regulated Australian ships to give very close consideration to the Australian Government’s strengthened advice on this matter. See Travelling by Sea.

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Travel Advisories

*Please note that cities or regions within a particular destination may be at different advice levels

See also our:

Registration for Australians Overseas

Smartraveller Campaign Materials