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Wingstop: In a Hurry but Not Hasty

Wingstop CEO James Flynn has provided a loftier title for the people the restaurant chain depends on for growth, dubbing franchisees "brand partners." He discusses their training and the vital role they play in the chain's growth. More

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Driving Traffic to Restaurant Chains
Chain Leader's primary research asks restaurant-chain operators which methods they use to keep customers coming and which met

Features:

Wingstop: In a Hurry but Not Hasty

Local-Store Marketing: Shaking Hands, Kissing Babies

Marketing with a Side of Service

Restaurant Technology: Better Living Through Science

Local Flavor: Unit-Specific Menu Promotions

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IFA: Lending Shortfall Will Slow Job Creation
A $3.4 billion shortfall in lending to franchise businesses in 2010 will result in 134,000 jobs not created and $13.9 billion in economic output lost, according to International Franchise Association study.
McDonald's President-COO Ralph Alvarez to Retire
McDonald's Chief Executive Officer Jim Skinner announced today that Ralph Alvarez has decided to retire for health-related reasons.
Top 10 Articles in November 2009
According to Web-site traffic on chainleader.com, these are the top articles for the month of November 2009.

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Restaurant News

Hospitality Workers Recognized for Special Work

Sen. Harken Issues Remarks on Wellness Programs

Pizza Bogo International Awarded Trademark

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Compare prices for point of sale systems.
Chain Leader has partnered with BuyerZone to offer you free price quotes. Complete a simple form and find the restaurant point of sale system that fits your business needs.

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Motorola

Motorola is a global leader in providing integrated communications solutions and embedded electronic solutions. These include: Software-enhanced wireless telephone, two-way radio and messaging products and systems, as well as networking and... more

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Rich Davis Cleans Up the Menu at Boston Market
Richard Davis

Bottoms Up: Drink Menu Trends at Bar Louie
Blake Rohrabaugh

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Sustainability: Best Practices in Energy & Water Management

The LEED Advantage: How to Build Sustainable, Energy-Efficient Restaurants

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Now Playing: Advice on Raising Capital for Young Restaurant Concepts
Al Baldocchi, a Boulder, Colo.-based financial advisor and Chipotle founding board member, discusses the lending environment and offers advice to young restaurant chains seeking growth capital from outside investors.
Video Table of Contents

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Blogs
Talkback

On the Spot
Rate the latest TV commercials, classics, and chain videos
December 3, 2009
Gimme Some Moe
Living in the Midwest has a lot of advantages. But one of the things we miss is Jack ...
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Dave's Dispatch
David Farkas, Senior Editor, Chain Leader
November 25, 2009
Quiz: Getting Deals Done
If you attended the Restaurant Finance & Development Conference in...
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The Brand Landscape
Karen Brennan, Founder and Principal, Brandscapes LLC
October 23, 2009
Top Ten Things I Learned in Vegas, Part II
The NRA Marketing Executives Group (MEG) Conference in Las Vegas was a great place to...
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The Next Big Thing
Lane Cardwell, Industry Veteran, Trend Watcher
June 9, 2009
To Norman Brinker
I hope that you will indulge me t...
More

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Thank you for also supporting MAGIC! My 6 year old daughter is in one of the divisio...
Megan Donnell - 12/4/2009 7:20:22 PM PT
in response to Glory Days Event Raises Funds for Local Charities

I also thank you for supporting the MAGIC Foundation. Their insights into treatment ...
Inga - 12/4/2009 6:02:48 PM PT
in response to Glory Days Event Raises Funds for Local Charities

Call all the restaurants out that use caged hens for their eggs, not just one compa...
steve smith - 12/3/2009 10:54:30 PM PT
in response to Bill Maher Asks IHOP to Use Cage-Free Eggs

menu of the day within change set menu include 3 course(appetizer/main course/dessert...
Hossam salah aboueissa - 12/2/2009 5:39:13 PM PT
in response to Marketing with a Side of Service

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Wingstop: In a Hurry but Not Hasty

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Local-Store Marketing: Shaking Hands, Kissing Babies

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Chef Survey Reveals Beverage Trends

Yum Brands Projects 12% EPS Growth

Tech 2.0

That Personal Touch: New technology helps, but
the best language-translation software restaurant chains have found is a bilingual human brain.

OPERATOR POLL

Will your restaurant chain's 2009 bottom line come in better or worse than you expected at the beginning of the year?

Big Ideas

Gathering Evidence
To control a crisis in a restaurant, start with the staff. "Our own employees have cell phones with cameras, and they take photos of everything by rote," says Wendy's Denny Lynch. On one hand, that could mean possible evidence; on the other, they could be sending damaging images to friends.

Minimize damage in a food-safety crisis.

Emerging Chains

The Greene Turtle is not letting the recession break its stride.

Freshii Signs Multiunit Franchise Deal for Washington, D.C.

Tipping Point: Balancing Menu Innovation and Operations

Full Coverage: Emerging Chains

Coffee Trends

Fresh-Brewed News: Current articles from national media.

Consumption Trends: 37% of adults 18 to 24 drink coffee.

Pick a Pairing: Many coffee lovers want to know how their favorite blends match up with food.

Full Coverage: Coffee Trends

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