Contact us

Contact home

Have you used our books or website? Got something to tell us? Whether you want to blast us or bless us, ask what happened to your order or join our team, you're in the right place.

Check out our frequently asked questions (FAQ) and help pages here. If you don't find what you need then our Talk2Us, web and shop teams are happy to handle your feedback and queries.

Guidebook & general feedback

Got an opinion or question about our business, our books, maps, TV shows, or digital and mobile products? Tap it in and Talk2Us.

Website feedback

Did you find what you were looking for online? Everything work okay? Is there something we could do better?

Online shop support

Bought something direct from us? Here's where to ask our friendly shopkeeper about availability, order shipping, promo codes, chapter downloads, technical problems and when the next edition of a guide is due out.

iPhone and mobile apps support and feedback

Got feedback or looking for help with a Lonely Planet product on your mobile device? Our actively supported online community is where you'll find Lonely Planet Mobile staff. Visit www.getsatisfaction.com/lonelyplanet to get help from Lonely Planet staff and other Lonely Planet users.

Client solutions

Here's where we can help you with content permissions, business solutions and images, and you can help us by reporting unlicensed use of our stuff.

Jobs

Could Lonely Planet be your next work destination? Find job vacancies and tips for would-be travel authors, editors and photographers.