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We're here to help

If you're a consumer, viewer or listener and you want to complain to Ofcom, this section of our website will give you a step-by-step guide to help you tell us about your concerns.

If you work for a business and wish to submit a competition complaint or ask for Ofcom's help in a business dispute with another company, please do not use this section of the website. Instead, please follow our guidelines on complaints and disputes to contact Ofcom's Competition Group.

How this section works

Please select the option from the list above which best matches your particular concern. If you've made a mistake, you can go back at any time by pressing one of the numbered Step buttons at the top of the screen, or by using your browser's back button.

Online is quick and effective

We've tried to make it as simple as possible to give information online. Every online form sent to us via the website is read in full and considered for further investigation, if required.

If you have a very specific complaint or enquiry and cannot find advice on our website, please call our Advisory Team Monday-Friday between 09:00 and 17:00 on 0300 123 3333. If you are deaf or speech-impaired, our textphone number is 020 7981 3043. Please note that this number only works with special equipment used by people who are deaf or hard of hearing. Welsh speakers can call 0300 123 2023. Our fax number is 020 7981 3334.

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