Back

Essential Contacts

The key service contacts are:

Emergency Services

For emergency services (fire, ambulance, police) within both the Whistler and Vancouver areas,
dial 9-1-1.

Vancouver 2010 Ticketing Call Centre

Customer service representatives are available to answer any questions you may have about ticketing for the Vancouver 2010 Olympic and Paralympic Winter Games.

By Phone
Call 1.800.TICKETS (1.800.842.5387)

Monday to Friday (excluding holidays): 09:00-19:00 (PT)
Saturday: 09:00-16:00 (PT)

For persons who are deaf or hard of hearing
TDD/TTY: 1-604-629-7140

By E-mail
Submit your Vancouver 2010 ticketing question by e-mail to customercare@tickets.vancouver2010.com

In Person
View Ticket Centre Locations >>>

Accessibility

Vancouver 1 866 645 2010
http://www.tourismvancouver.com
Whistler
http://www.whistlerforthedisabled.com

Government of BC

1 604 660 2421 http://www.gov.bc.ca

Tourism BC http://www.hellobc.com

Accommodation 2010 Destination Planner http://www.2010destinationplanner.com


Government of Canada

Canadian Tourism Commission (CTC) http://www.canadatourism.com
Citizenship and Immigration Canada (Visa) http://www.cic.gc.ca
Canada Border Services Agency (Travellers) http://www.cbsa-asfc.gc.ca
Passport Information 1 800 567 6868 http://www.pptc.gc.ca
Canadian Food Inspection Agency (Food/Plant Importation) http://www.inspection.gc.ca
Taxes (Income) 1 800 267 6999 http://www.cra.arc.gc.ca
GST/HST Credit Information 1 800 959 1953

City of Vancouver

Toll-free in Vancouver 3-1-1 http://vancouver.ca

Vancouver City Hall 1 604 873 7011
Vancouver Police Department 1 604 717 3321
(Non-Emergency Information)
Vancouver General Hospital 1 604 875 4111

City of Richmond

http://richmond.ca
Richmond City Hall 1 604 276 4000
Police (RCMP) 1 604 278 1212
(Non-Emergency Information)
Richmond Hospital 1 604 278 9711
Hospital Patient Information 1 604 244 5123

Resort Municipality of Whistler

http://whistler.ca
Municipal Hall 1 866 932 5535
Tourism Whistler 1 888 869 2777

Medical Services and Hospitals

HealthLink BC
A 24-hour health information line (for non-emergencies)

Toll-free in British Columbia
8-1-1 or 1 866 215 4700

Metro Vancouver
1 604 215 8110

TDD/TTY line: 7-1-1
http://healthlinkbc.ca

BC NurseLine in Metro Vancouver 1 604 215 4700
BC NurseLine Toll Free in British Columbia 1 866 215 4700
BC NurseLine for Deaf and Hearing Impaired 1 866 889 4700

Games Spectator Hospital
St. Paul’s Hospital
1081 Burrard St
Vancouver
1 604 682 2344
http://www.providencehealthcare.org

Olympic and Paralympic Family Hospital
Vancouver General Hospital
855 West 12th Ave
Vancouver
1 604 875 4111

Whistler Health Care Centre
4380 Lorimer Road
Whistler
1 604 932 4911

Poison Control
Toll Free in British Columbia 1.800.567.8911
Metro Vancouver 1 604 682 5050

Transit Information

Public transportation in and around Metro Vancouver
TransLink 1 604 953 333 http://translink.ca

BC Transit 1 250 385 2551 http://bctransit.com

Vancouver International Airport

http://www.yvr.ca
Lost and Found 1 604 276 6104
Flight Information: Call individual airline

Vancouver 2010 Lost and Found Claims Centre

450 West Broadway
Vancouver
1 778 328 1111
1 778 328 1128

Weather

Recorded Weather Information 604.664.9010
http://weatheroffice.gc.ca/canada_e.html

Currency

http://www.mint.ca