Essential Contacts
The key service contacts are:
Emergency Services
For emergency services (fire, ambulance, police) within both the Whistler and Vancouver areas,
dial 9-1-1.
Vancouver 2010 Ticketing Call Centre
Customer service representatives are available to answer any questions you may have about ticketing for the Vancouver 2010 Olympic and Paralympic Winter Games.
By Phone
Call 1.800.TICKETS (1.800.842.5387)
Monday to Friday (excluding holidays): 09:00-19:00 (PT)
Saturday: 09:00-16:00 (PT)
For persons who are deaf or hard of hearing
TDD/TTY: 1-604-629-7140
By E-mail
Submit your Vancouver 2010 ticketing question by e-mail to customercare@tickets.vancouver2010.com
In Person
View Ticket Centre Locations >>>
Accessibility
Vancouver 1 866 645 2010
http://www.tourismvancouver.com
Whistler
http://www.whistlerforthedisabled.com
Government of BC
1 604 660 2421 http://www.gov.bc.ca
Tourism BC http://www.hellobc.com
Accommodation 2010 Destination Planner http://www.2010destinationplanner.com
Government of Canada
Canadian Tourism Commission (CTC) http://www.canadatourism.com
Citizenship and Immigration Canada (Visa) http://www.cic.gc.ca
Canada Border Services Agency (Travellers) http://www.cbsa-asfc.gc.ca
Passport Information 1 800 567 6868 http://www.pptc.gc.ca
Canadian Food Inspection Agency (Food/Plant Importation) http://www.inspection.gc.ca
Taxes (Income) 1 800 267 6999 http://www.cra.arc.gc.ca
GST/HST Credit Information 1 800 959 1953
City of Vancouver
Toll-free in Vancouver 3-1-1 http://vancouver.ca
Vancouver City Hall 1 604 873 7011
Vancouver Police Department 1 604 717 3321
(Non-Emergency Information)
Vancouver General Hospital 1 604 875 4111
City of Richmond
http://richmond.ca
Richmond City Hall 1 604 276 4000
Police (RCMP) 1 604 278 1212
(Non-Emergency Information)
Richmond Hospital 1 604 278 9711
Hospital Patient Information 1 604 244 5123
Resort Municipality of Whistler
http://whistler.ca
Municipal Hall 1 866 932 5535
Tourism Whistler 1 888 869 2777
Medical Services and Hospitals
HealthLink BC
A 24-hour health information line (for non-emergencies)
Toll-free in British Columbia
8-1-1 or 1 866 215 4700
Metro Vancouver
1 604 215 8110
TDD/TTY line: 7-1-1
http://healthlinkbc.ca
BC NurseLine in Metro Vancouver 1 604 215 4700
BC NurseLine Toll Free in British Columbia 1 866 215 4700
BC NurseLine for Deaf and Hearing Impaired 1 866 889 4700
Games Spectator Hospital
St. Paul’s Hospital
1081 Burrard St
Vancouver
1 604 682 2344
http://www.providencehealthcare.org
Olympic and Paralympic Family Hospital
Vancouver General Hospital
855 West 12th Ave
Vancouver
1 604 875 4111
Whistler Health Care Centre
4380 Lorimer Road
Whistler
1 604 932 4911
Poison Control
Toll Free in British Columbia 1.800.567.8911
Metro Vancouver 1 604 682 5050
Transit Information
Public transportation in and around Metro Vancouver
TransLink 1 604 953 333 http://translink.ca
BC Transit 1 250 385 2551 http://bctransit.com
Vancouver International Airport
http://www.yvr.ca
Lost and Found 1 604 276 6104
Flight Information: Call individual airline
Vancouver 2010 Lost and Found Claims Centre
450 West Broadway
Vancouver
1 778 328 1111
1 778 328 1128
Weather
Recorded Weather Information 604.664.9010
http://weatheroffice.gc.ca/canada_e.html