ERROR : 2000 - Library not found


Problem

When you start XSI, you get these errors:

' ERROR : 2000 - Library not found: C:\Softimage\XSI_6.02\Application\Plugins\3dsImport.dll.  
' ERROR : 2000 - Library not found: C:\Softimage\XSI_6.02\Application\Plugins\DirectXExport.dll.  
' ERROR : 2000 - Library not found: C:\Softimage\XSI_6.02\Application\Plugins\DirectXImport.dll.  
' ERROR : 2000 - Library not found: C:\Softimage\XSI_6.02\Application\Plugins\dotXSIConverter.dll.  

  Solution

Often, these errors mean that XSI is finding some old version of an FTK DLL. Check C:\windows\system32 for XSIFtk.dll. If you find it, delete it and then try again to start XSI.

If that is not the problem, then check your PATH environment variable. Does PATH include C:\Program Files\Common Files\Softimage ?

At startup, XSI needs to load

C:\Program Files\Common Files\Softimage\XSIFtk_6_0.dll

During installation, the Setup adds C:\Program Files\Common Files\Softimage to the Path.

To do so, it modifies a registry value:

HKLM\System\CurrentControlSet\Control\Session Manager\Environment\Path


If neither of these solutions work, then it is time for some detective work:

  • Download dependency walker (http://www.dependencywalker.com/).
  • Open a ModTool command prompt.
  • Start depends.exe.
  • Open dotXSIConverter.dll.

Another useful troublesho0ting tool is Process Monitor.

This page was last modified 13:25, 17 Aug 2007.
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