Metro upgrage work taking place later this year

Centro and Travel Midland Metro will be working together to imrpove the tram service later this year and in spring 2011 by upgrading the overhead lines and communications network.

The Metro is already the West Midlands most reliable mode of transport with 99.7 per cent of trams running as scheduled.

In the autumn and early next year we will be doing some work to the overhead lines to upgrade parts with more robust materials to make sure we continue this excellent reliability in the future for passengers.

We are currently planning with Travel Midland Metro exactly when the work will take place, but it will require us to close the line between Birmingham Snow Hill and Black Lake for one week in the autumn, and between Black Lake and Priestfield for one week in spring 2011.

We are working with Travel Midland Metro to make sure alternative transport arrangements are in place while these sections of the line are closed to ensure minimum disruption to passengers.

When the dates of work and temporary travel arrangements are confirmed we will update this website and do an extensive publicity campaign to make sure passengers have plenty of notice before hand.

Sophie Allison, Metro Partnerships Manager at Centro said: "Centro and Travel Midland Metro are committed to working together to make sure Metro passengers get the best tram service possible. The tram system is already the West Midlands most reliable mode of transport, and the overhead line upgrade will help us to make sure it maintains its great record of almost 100 per cent reliability in to the future. We are also doing a communications upgrade which will provide better announcements, and make it much easier for depot staff to respond to passengers' comments and monitor CCTV, providing much better customer service for the public.

"Unfortunately it will be necessary to close the tram system in part over two one week periods to upgrade the overhead lines as doing the work in any other way would take significantly longer and cause more disruption to passengers over an extended period. We are working closely with Travel Midland Metro to ensure alternative arrangements are in place while the upgrades are taking place, and will make sure we let passengers have all the information they need well in advance of the closure."

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