Contact Us
General Contacts | Careers and Recruitment | Education and Training | Freedom of Information | Service Records | Military History | Honours/ Awards and Commemorations | Family Support Services | Defence Housing Australia | Defence Personnel | Service Logos/ Badges/ Flags/ Ensign | Capability, Equipment and Technology | Defence and Civil Events | Defence Support | Defence Legal | Publications | Noise Complaints | Commonwealth and Defence Force Ombudsman | Popular Websites
| General Contacts | ||
|---|---|---|
| Due to privacy and security issues it is the policy of the Australian Defence Organisation not to release contact details of its employees. | ||
| Contact | Contact Details | Reason |
| Defence National Switchboard | 1300 333 362 (from Australia) |
|
| Defence Public Enquiry Line | +61 2 6127 1997 | For members of the public requesting information regarding Defence |
| Defence Media Line | +61 2 6127 1999 Media Inquiry Form |
For media organisations requesting information regarding Defence |
| Contacting a base | 1300 333 362 (from Australia) +61 2 626 59111 (if calling from overseas) |
|
| Visits to Defence Bases and Establishments during the Caretaker period | Guidelines [PDF] | Defence has prepared guidelines for parliamentarians and candidates seeking to make visits to bases during the Caretaker period.
The guidelines explain how to request a visit and set out the Defence policy regarding the involvement of media when visiting bases. |
| Defence Webmaster | InternetWebmaster@defence.gov.au | To provide feedback about the Defence Website, including broken links and technical or other web related issues. |
| Entertainment Media Liaison | Entertainment Media inquiry | Requests for Defence assistance for film, TV, book projects |
| Careers and Recruitment | ||
|---|---|---|
| Information about careers in the Australian Defence Force and how to apply | ||
| Contact | Contact Details | Website |
| Defence Force Recruiting | 13 19 01 | http://www.defencejobs.gov.au |
| Australian Public Service careers at the Department of Defence | actsnsw.jobs@defence.gov.au | http://www.defence.gov.au/apscareers/ |
| Defence Reserves Advice Line & Employer Support Payment Scheme | 1800 803 485 | http://www.defencereserves.com |
| Australian Defence Force Cadets | For detailed information on the Australian Defence Force Cadets scheme, visit the website. | http://www.cadetnet.gov.au |
| Defence Force Work Experience Program | defence.workexperienceprogram@defence.gov.au | http://www.defence.gov.au/workexperience |
| Base Visits | Most military bases and Defence establishments do not allow access for members of the public. All visitors are required a visitors pass and are to be escorted at all times. | |
| Security Clearances | Defence Security clearances are only provided to employees of the ADO. For questions regarding security clearances please speak to the contact officer in the job advertisement or your local Unit Security Officer. | |
| Education and Training | ||
|---|---|---|
| Contact | Contact Details | Website |
| The Australian Defence Force Academy | ADFA Contact Us Officer Cadets at ADFA are also undergraduate students of the University of NSW. When they graduate from UNSW@ADFA at the completion of their three or four year undergraduate program, they do so with a fully recognised degree from UNSW. |
http://www.defence.gov.au/adfa |
| Royal Military College | RMC Contact Us The mission of the Royal Military College is to produce officers capable of commanding platoon groups in the Hardened and Networked Army, and to prepare specialist candidates for commissioning. |
http://www.defence.gov.au/army/rmc |
| Australian Defence College | +61 2 6266 0611 The ADC comprises three tri-service educational institutions; the Centre for Defence and Strategic Studies (CDSS); the Australian Command and Staff College (ACSC) and the Australian Defence Force Academy (ADFA). |
http://www.defence.gov.au/adc |
| HMAS Cerberus | HMAS Cerberus is the Navy's premier training establishment. | http://www.navy.gov.au/HMAS_Cerberus |
| Kapooka | Army Recruit Training Centre at Kapooka is the Army’s premier training establishment. | http://www.defence.gov.au/army/artc |
| RAAF Base Wagga | No. 1 Recruit Training Unit at RAAF Base Wagga is the Air Force’s premier training establishment. | http://www.raaf.gov.au/1rtu |
| Freedom of Information | |
|---|---|
| For applicants seeking access to documents under the Freedom of Information Act 1982 | |
| Contact | Website |
| Freedom of Information Department of Defence CP2-3-054 CAMPBELL PARK ACT 2600 Tel : +61 2 6266 2200 |
http://www.defence.gov.au/foi/ |
| Service Records | ||
|---|---|---|
| Proof of identity or Next-of-Kin relationship is required and all requests require a signature. Due to privacy restrictions, specific regulations apply to the distribution of confidential personnel records. | ||
| Contact | Contact Details | Postal |
| Navy - Personnel Records RAN |
Phone: +61 2 6266 5962 Fax: +61 2 6266 5851 |
Queanbeyan Annex 2, Department of Defence Canberra ACT 2600 |
| Army - Central Army Records Office |
Phone: +61 3 9282 5393 or +61 3 9282 6235 Fax: +61 3 9282 5434 E-mail: caro.hq@defence.gov.au |
GPO Box 393 Melbourne VIC 3001 |
| Air Force - Personnel Records RAAF |
Phone: +61 2 6266 5965 Fax: +61 2 6266 5851 |
Queanbeyan Annex 2, Department of Defence Canberra ACT 2600 |
| Historical service records – WWI and WW2 National Archives of Australia |
Phone: 1300 886 881 E-mail: ww1prs@naa.gov.au http://www.naa.gov.au |
|
| Military History | |
|---|---|
| Contact | Website |
| Navy Seapower Centre | http://www.navy.gov.au/History |
| Army History Unit | http://www.defence.gov.au/army/ahu/ |
| Airpower Centre | http://www.raaf.gov.au/history/ |
| The Australian War Memorial | http://www.awm.gov.au |
| Honours/ Awards and Commemorations | ||
|---|---|---|
| Contact | Contact Details | Website |
| Directorate of Honours and Awards | Phone: 1800 111 321 (toll-free within Australia) +61 2 6266 1050 (overseas) |
http://www.defence.gov.au/medals/ |
| Army Combat Badge Application | The Army Combat Badge application form can be found on the website | http://www.defence.gov.au/army/pupbs/pubs.htm |
| Latest Honours Announcements | http://www.itsanhonour.gov.au | |
| Australian Flag Protocols | http://www.itsanhonour.gov.au/symbols/flag.cfm | |
| Commemoration Events | Information about commemorative events such as ANZAC day celebration is provided by the Department of Veterans Affairs and can be found on the website. | http://www.dav.gov.au/commemorations/index.htm |
| Family Support Services | ||
|---|---|---|
| Contact | Contact Details | Website |
| Support to Deployed ADF Personnel & Families | 1800 801 026 The National Welfare and Coordination Centre (NWCC) provides a free call 24/7 information and referral service for families of deployed Defence personnel. |
|
| Defence Community Organisation | The DCO services aim to support ADF personnel and their families to balance the demands of military service with personal and family commitments. These services and programs are delivered by regional DCO offices. More information and how to contact a regional DCO office is found on the website. | http://www.defence.gov.au/dco |
| Donations to deployed ADF Personnel/Gifts in Kind | Defence does not accept donations for ADF personnel deployed on operations. This is primarily due to the limited distribution means in the area of operations. | |
| Defence Housing Australia | |
|---|---|
| DHA website: http://www.dha.gov.au | |
| Contact | Contact Details |
| National Customer Service Line | 139 342 between 8 am and 5 pm Australian EST Monday to Friday |
| Maintenance Line | 139 342 (General maintenance: 08:30 - 16:30 / Emergency maintenance: 24 hours) |
| Defence Personnel | |
|---|---|
| Contact | Website |
| Defence Personnel | http://www.defence.gov.au/dpe |
| Recruitment, Redeployment & Retirement/Discharge | http://www.defence.gov.au/dpe/dpe_site/categories/recruitment.htm |
| Career Management & Postings | http://www.defence.gov.au/dpe/dpe_site/categories/career.htm |
| Community Services & Personnel Support | http://www.defence.gov.au/dpe/dpe_site/categories/community.htm |
| Education, Training & Development | http://www.defence.gov.au/dpe/dpe_site/categories/education.htm |
| Health & Psychology Services | http://www.defence.gov.au/dpe/dpe_site/categories/health.htm |
| OHS & Compensation | http://www.defence.gov.au/dpe/dpe_site/categories/ohs.htm |
| Service Logos/ Badges/ Flags/ Ensign | |
|---|---|
| Under section 83 of the Defence Act 1903, permission must be obtained from the Minister of Defence or delegate to use or wear a Defence Emblem (includes an emblem Defence Force or an arm of the Defence Force, a badge, a regimental or other similar distinctive mark, an armlet or an accoutrement), fly or display a Defence Flag (includes flag of the Defence Force or an arm of the Defence Force, Ensign or a Standard). | |
| Contact | Contact Details |
| Navy | Requests for permission to use the Navy’s badges/logos/ensign are to be submitted in writing to: Brand Manager – Navy navymarketing@bigpond.com |
| Army | Requests for permission to use the Army's Rising Sun/badges/logos are submitted in writing to: Brand Manager - Army ARMY.BrandManager@defence.gov.au |
| Air Force | Requests for permission to use the Air Force’s badges/logos/ensign are to be submitted in writing to: Brand Manager – Air Force RAAF.brandmanager@defence.gov.au |
| Tri Service | Requests for permission to use the Tri Service badges/logos/ensign are to be submitted in writing to: Public Enquiries public.enquiries@defence.gov.au |
| Capability, Equipment and Technology | ||
|---|---|---|
| Contact | Contact Details | Website |
| Defence Material Organisation | DMO.Communication@defence.gov.au | http://www.defence.gov.au/dmo/ |
| Capability Development Group | http://www.defence.gov.au/capability | |
| Navy | http://www.navy.gov.au | |
| Army | http://www.army.gov.au | |
| Air Force | http://www.raaf.gov.au | |
| Defence Science and Technology Organisation | http://www.dsto.defence.gov.au | |
| Unsolicited Promotional Product Offers | Phone: 1800 621 783 (toll free in Australia only) Email: defence.smallbusiness@defence.gov.au |
http://www.defence.gov.au/dmo/id/ic/dupg.cfm |
| Unsolicited Innovative Proposals Scheme | Phone: +61 2 6128 6497 email: ctd@defence.gov.au |
http://www.dsto.defence.gov.au/collaboration/3743/page/4696/ |
| Defence Equipment Disposal Office | Phone: +61 2 9377 2914 Email: disposals@defence.gov.au |
|
| Defence Export Control Office | Phone: 1800 66 10 66 E-mail: DECO@defence.gov.au |
http://www.defence.gov.au/strategy/deco/default.htm |
| Capability & Technology Demonstrator Program | Phone: +61 2 6128 6497 email: ctd@defence.gov.au |
http://www.dsto.defence.gov.au/ctd/ |
| Defence and Civil Events | |
|---|---|
The mission of the Australian Department of Defence is to defend Australia and its interests. Defence resources, including equipment and personnel, will be directed to support this mission as first priority. There are specific occasions, however where Defence may provide assistance to the civil community. Non-emergency Defence Assistance to the Civil Community (DACC) is the provision of Defence resources, equipment and/or personnel in support of public events within the community. The provision of DACC will only be considered if the request is consistent with DACC policy and it does not compromise the Defence Mission. Requests for DACC or for more information contact the regional Joint Operations Support Staff (JOSS). |
|
| Contact | Contact Details |
| ACT/Southern NSW | JOSS.ACTSNSW@defence.gov.au |
| New South Wales | JOSS.NSW@defence.gov.au |
| Victoria | JOSS.SV@defence.gov.au |
| Tasmania | JOSS.TAS@defence.gov.au |
| South Australia | JOSSSA@defence.gov.au |
| Western Australia | JOSS.WA@defence.gov.au |
| Northern Territory | JOSS.DSNTK@defence.gov.au |
| North Queensland | JOSS.NQ@defence.gov.au |
| Southern Queensland | JOSS.SQ@defence.gov.au |
| To contact a JOSS Office call the Defence Switchboard on | 1300 333 362 (from Australia) +61 2 626 59111 (if calling from overseas) |
| Defence Support | ||
|---|---|---|
| Contact | Contact Details | Website |
| Defence Infrastructure Division | Infrastructure Division manages the development, maintenance and disposal of the Defence estate with approximately 374 properties (including 60 major bases), 25,000 assets, and has stewardship over millions of hectares of land embracing five world heritage areas. | http://www.defence.gov.au/id |
| Defence Environment Management | Defence recognises that effective environmental management is an important part of successfully undertaking Defence activities and ensuring the long-term sustainability of the Australian Defence Force (ADF) capability and the Defence estate. This website aims to promote our environmental and heritage vision: 'Defence will be a leader in sustainable environmental management to support the ADF's capability to defend Australia and its national interests'. |
http://www.defence.gov.au/environment |
| Personal Administration Services Human resources, payroll group certificates etc |
Defence Service Centre – 1800 333 362 Email: dsc@defence.gov.au |
|
| Accounts Payable The Department of Defence Australian Business Number (ABN) is 68706 814 312 |
Accounts Payable can be contacted on 1300134 346 |
|
| Accommodation Management | The LIDO Group manages the list of accommodation, travel and conference facilities regularly used by the organisation. Contact www.lido.com.au to advertise as a supplier. | http://www.lido.com.au |
| Marketing / Sponsorship | Questions relating to Defence Marketing and/or Sponsorship are to be addressed to the Defence Force Recruiting Marketing Officer via email regional.marketing@dfr.com.au | |
| Unexploded Ordnance | If a UXO item is found DO NOT TOUCH IT. Inform the Police that a possible ammunition item has been found. They will instigate a request for Defence personnel to attend and dispose of the item. | http://www.defence.gov.au/uxo/ |
| Exposure to Hazardous Materials | If you suspect you have been exposed to a hazardous substance contact the Defence Exposure to Hazardous Substance or Material Inquiry Line on 1800 000 655 | |
| Defence Home Ownership Assistance Schmeme | The Defence Home Ownership Assistance Scheme is a home loan subsidy scheme for eligible ADF members. Phone 1300 434 627 | http://www.dhoas.gov.au |
| Defence Legal | ||
|---|---|---|
| Contact | Contact Details | Website |
| Defence Legal | http://www.defence.gov.au/legal | |
| Subpoenas | Defence Legal Department of Defence CP2-4-069 Campbell Park Canberra ACT 2600 |
|
| Publications | ||
|---|---|---|
| Contact | Details | Website |
| Navy | A range of Naval publications is now available through the Navy web site, including the Navy News and SeaTalk. | http://www.navy.gov.au/Publications |
| Army | A range of Australian Army publications, including the official Army News, is now available online. | http://www.defence.gov.au/news/armynews/ |
| Air Force | Air Force News is the official newspaper of the Royal Australia Air Force and is available for viewing online. | |
| Science and Technology | The Defence Science and Technology Organisation's (DSTO's) latest range of scientific, historical and corporate publications. | http://www.dsto.defence.gov.au/publications/ |
| Defence Library | Australian Defence Library, offering information resources focused on the interests of Australian Defence employees (military, reserves and civilian). |
http://www.defence.gov.au/library |
| Commonwealth and Defence Force Ombudsman |
|---|
|
The Commonwealth Ombudsman investigates complaints from the general public about the administrative actions of the Department. The Defence Force Ombudsman investigates complaints from serving members, former members and the families of present and former Australian Defence Force members. Further advice or information is available from the Ombudsman website at http://www.ombudsman.gov.au or by phoning 1300 362 072 |
| Popular Websites | |
|---|---|
| Contact | Website |
| Department of Veterans’ Affairs | http://www.dva.gov.au |
| Department of Foreign Affairs and Trade | http://www.dfat.gov.au |
| AUSAID | http://www.ausaid.gov.au |
| Australian Council for International Development | http://www.acfid.asn.au |
| Disaster Assist | http://www.disasterassist.gov.au |
| Emergency Management Australia | http://www.ema.gov.au |
| Aus Tender | http://www.tenders.gov.au |
| Defence Health | http://www.defencehealth.com.au |
If you haven't found what you are looking for on this page you may like to try the A-Z Index or Handy Links
This list has been compiled from frequently asked for contacts and services associated with the Australian Defence Organisation. If you have any suggestions or feedback regarding this list please email your suggestions to the Defence Webmaster InternetWebmaster@defence.gov.au