Contact Us
Order Inquiries
If you have a question about any aspect of your order or our website, our customer care representatives are available to help you 24 hours a day, seven days a week.
Email customercare.usa@net-a-porter.com
Call 1 877 6789 NAP(627)
Calls from outside the USA will be charged at international rates.
For corporate gift orders, please email specialorders.usa@net-a-porter.com
If you are shopping from Central or South America, you can also benefit from Spanish-speaking customer care
representatives and the following help section:
http://www.net-a-porter.com/al
Product Advice
Would you like more information on the products featured on our website? Some styling advice? Help choosing the perfect gift? Our Fashion Advisors try on every item we sell and can answer all your questions.
Email fashionadvisor.usa@net-a-porter.com
Call 1 800 471 9303 from 9am-5.30pm EST, seven days a week
Other Inquiries
Feedback and suggestions
Press and media
Suppliers and designers
Potential contributors - photographers, fashion journalists or editors:
If you are interested in working at NET-A-PORTER.COM or carrying out an internship with us, click here to visit our careers section which will give you information on what vacancies exist and how to apply.
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