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How setbacks can make your business stronger!


 3678696585_5652f21951 Here are 5 Tips to Make Sure a Setback Moves You Ahead:


  1. Look at the setback in context and start planning for other similar situations in the future: While I certainly don't want to experience food poisoning again, knowing that it is possible for any of us to get sick and not be able to work is a good motivation to get systems in place that will allow work to continue in your absence. Having an operations manual with steps to complete all the tasks you do as a business owner is essential so that ultimately another staff member can cover these duties when needed. And trust me... the day will come when it isn't just you in your office... 
  2. Ask for help, and be willing to give it to others. I have to give a shout out to my graphic designer, Jessica Krewson of Design Krew this week. Not only is her work incredible, but she jumped right in and had some printing ordered for me while I was sick so that I could still meet my goal for promotional materials for an event this weekend. Keep your eyes open for our whole new Remabulous concept, coming in September! Jessica gets the points for stepping in and offering to help me- but this reminded me that it is essential that we reach out when we are stuck to those around us. By the same token, if you see a colleague in a scrape and there's a way you can help them out, take the risk. Goodwill is a great asset in business and, as Marianne pointed out above in the video, operating from integrity and service has more long term rewards than we can imagine.

  • Consider the possible benefits of the sudden change in direction. Yes, food poisoning, stranded planes, sick children, car trouble, and any other number of mishaps are not fun in and of themselves. But often we are terrible of taking care of our human bodies and our valuable tools that we need to keep business going. Don't wait for a forced sick day to rest or a horrible noise to get your car serviced, or a computer meltdown to set up a back-up system. These mishaps can be gentle - or not so gentle - reminders that the big picture needs some tweaking. Get ahead of the game and look over your working plan now and see where you are vulnerable- backing up computers deserves a second mention here- and put something in place to protect you in the future.
  • How does this situation give you more insight into your business and your market? As I was stuck in bed yesterday, I realized that my newsletter was writing itself. People who are your clients and customers are delighted to hear stories of success and triumph, but often what sets you apart as a business owner is the applicability of your service or product when things get tricky. Maybe your tech app saved your life when you were stranded away from the office. Or perhaps a sudden hiccup in business made you aware of a whole new niche market. Don't be afraid to share with your clients new insights that come from curve balls. You are likely to boost your trustworthiness even more than when you only share stories of success.
  • Keep a sense of humor about the situation. If you can laugh about a stressful and unexpected event in business, you are far more likely to move through it with grace. While none of us want to hit bumps in the road, we are all human, and we will hit them. Finding a way to laugh about it will set you, your staff, and your clients and customers at ease in this area. And far better to show that you can handle the unexpected than than you lose your cool when it comes up.
  • Have any further thoughts about how you get through hiccups in life and business? Please share them with us in the comments below!

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