Luis Urzua, the foreman keeping hope alive for Chile's trapped miners

Trapped for a month in the San Jose mine, Chile, shift leader Luis Urzua has worked heroically to protect his men

Trapped miners
A video still dated 1 September of the trapped miners. Photograph: Codelco/EPA

About 700 metres underground, in the most traumatic of circumstances, Luis Urzua has no intention of relinquishing command of the 33 men in his care. Urzua, 54, went to work as usual on 5 August as shift foreman for the ill-fated group of Chilean miners who became trapped below the surface of the Atacama desert in the north of the country. Now he finds himself shouldering responsibilities of the most extraordinary kind.

"The hierarchy and power of a supervisor in the world of the miner is extremely powerful; it is a military discipline," said Dr Jaime Manalich, the Chilean minister of health, as he explained the ability of Urzua to organise the miners' increasingly sophisticated underground existence. "Natural selection is extremely strong in this world," said Manalich, who emphasised the "rigid system" of power which effectively makes a shift foreman "owner of the mine" during his typical 12-hour shift. "This is an extremely dangerous job, if you look at the statistics, this region of Chile has the highest worker mortality rate in the nation and that is led by mining."

"[Urzua] is a leader in his field and has been for ages. He is recognised by his peers as a leader," said Dr Andreas Llarena, a commander in the Chilean Navy who has been sent to the scene of the mining accident to help coordinate medical aspects of the rescue operations. "For a miner, their shift leader is sacred and holy. They would never think about replacing him. That is carved in stone; it is one of the commandments in the life of a miner."

For Urzua, the command challenges began within moments of the mine collapse – he quickly ordered his men to huddle while he took three miners and scouted up the tunnel, searching for information on the massive cave-in. Correctly deducing that the men were trapped, Urzua instituted a set of rules and regulations that were both methodically rigid and crucial to the men's survival. He ordered that the mine's stash of emergency food be rationed into minimal portions – two spoonfuls of tuna fish and half a glass of milk every 48 hours.

As rescuers spent 16 days in frustrated attempts to drill a rescue hole 700 metres down to the trapped men, Urzua also used his training as a topographer to make detailed maps of the miners' underground world, which includes more than 2km of tunnels, caves and a 35 square metre refuge. With a white Nissan Terrano pickup truck as his office, Urzua drew maps; divided the miners' world into a work area, a sleep area and a sanitary facility; and used the headlights of mining trucks to simulate sunlight in an attempt to provide a semblance of routine to the men's daily lives. Urzua also kept the men on a 12-hour shift schedule.

When the first letters from the trapped men arrived "top side", rescue workers were heartened to see the messages carefully worded and dated, a sign that the miners were not disorientated. "You think they wrote those letters in the moment? No," said Manalich. "Urzua had that material prepared. He knew there would be a rescue mission."

The rationing of food was by all accounts a remarkably prescient move by Urzua. When rescuers finally drilled a hole through the roof of the miner's shelter, their food was all gone and the men had not eaten in 48 hours. "Their health was on a curve like this," said Manalich, sweeping his hand down.

As Urzua's 12-hour shift stretches to nearly one month of command and control, the former football coach has such complete dominion over the situation that on Friday during a daily medical conference call, he told Manalich to "keep it short, we have lots of work to do".

Indeed, as the miners' saga shifts from basic survival to active participants in a sophisticated rescue plan, Urzua has a host of tasks to prepare. On Saturday, the men began the move to a new shelter – an area with less mud some 200 metres down the mine shaft. The men not only reinforced the roof, but spent days chipping away at loose rocks in the ceiling to avoid being struck by falling stones at night.

Urzua receives three daily briefings: one from a doctor, another from a psychologist and the third from a miner updating him on the technical aspects of the rescue operation. The Chilean government has three separate rescue plans in place, called simply plans "A", "B" and "C". Each effort is a multimillion dollar gamble; all count on Urzua to organise a host of tasks for his mining crew.

"You realise that if we do it this way, there will be some 70,000 litres of water coming down into your chamber," said Andre Sougarret, the lead engineer in overall rescue plans as he briefed Urzua by telephone on Friday. For 10 minutes Urzua and Sougarret discussed plans to engineer drainage and holding pools to shunt the water into canals, away from the miner's living quarters.

A simple audio recording of their talk would have sounded like a normal conversation between a mining manager and a shift supervisor. However, in this case, Sougarret was standing inside a windswept tent talking into a Nitsuka phone system the size of a small suitcase, with cables running straight down 700 metres into the ground, where a weary Luis Urzua prepared a mission that will determine the survival of 33 men.

"I fully believe they will do it [survive]," said Al Holland, a psychologist with Nasa who rushed to Chile in an effort to share the agency's experience with human isolation in extreme environments. "The miners are quite hearty, quite resilient ... They have shown every sign that they can organise themselves; they are masters of their own fate."


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