TECHNICAL

Which browser should I use to navigate France 24.com?

France24.com works on several browsers For PC users: Microsoft Internet Explorer (6.0 or higher), FireFox (1.0 or higher), Netscape 7 (7.0 or higher), Opera (8.0 or higher). For Mac users : FireFox (1.0 or higher), Safari (1.3 or higher), Netscape 7 (7.0 or higher).

How do I watch video or listen to an audio file?

You need to have Windows Media Player installed on your computer.

I clicked on a link that didn’t work, what should I do?

Despite regular updates, some of our links may no longer be valid. If this is the case, please get in touch with our webmaster who will reply to your query promptly.

PRACTICAL

How can I react to a FRANCE 24 TV program or internet article?

Click on the ‘react’ button that follows each article or video element. We shall have a look at your reactions and publish them on the site.

I tried to get on the English site but ended up with another language. What should I do?

France24.com comes in three languages: English, French and Arabic. The site’s language corresponds to your default navigator setting. To switch, just choose your preferred language via the bar at the top of your screen, or by using the drop-down menu at the bottom. This will set the homepage to your desired language.

How to benefit from MY FRANCE 24 services?

On the home page, in the MY FRANCE 24 section, you can select the frequency and sending times for the newsletters and / or breaking news. Register for free to MY FRANCE 24 and start benefitting from the selection of services on offer.

I have forgotten my password.

Go to the MY FRANCE 24 page, click “Lost password?” then enter your email. Your password will be sent automatically.

How do I add France24.com to my favourites?

Click on ‘favourites’ in your navigator, then on 'add to favourites.'

How do I make France24.com my homepage?

Click on the “Make France24.com my homepage" link on the homepage, top right.

How do I use RSS ?

France 24’s RSS feeds let you receive latest news directly to your computer.
Just choose the feeds that interest you, and choose your service: we suggest personalizing your Yahoo, Google or NetVibes page.
You can also group the feeds in an “RSS aggregator” by clicking on RSS or use the RSS feeds listed below:

http://www.france24.com/en/monde/rss
http://www.france24.com/en/economie/rss
http://www.france24.com/en/sports/rss
http://www.france24.com/en/culture/rss
http://www.france24.com/en/sciences/rss
http://www.france24.com/en/france/rss
http://www.france24.com/en/europe/rss
http://www.france24.com/en/moyen-orient/rss
http://www.france24.com/en/afrique/rss
http://www.france24.com/en/ameriques/rss
http://www.france24.com/en/asie-pacifique/rss
http://www.france24.com/en/derniere-nouvelle/rss

How can I receive FRANCE 24 around the world?

By clicking here

How can I find out about jobs at FRANCE 24

By clicking here

How can I advertise on the FRANCE 24 channel or website?

By clicking here

How can I get a press pack and keep up with the latest information from FRANCE 24?

All our press packs are available online in the three languages.

How can I contact France 24?

By clicking here

Where can I find a sitemap of France24.com?

By clicking here

Who is responsible for FRANCE 24?

Find out here

How can I see an old report from a FRANCE 24 TV bulletin?

By using the “search” button at the top right of your screen. Access to these bulletins is free.

How can I watch the channel live?

Click on the ‘Live channel’ button in the middle of the homepage. The video-stream launches directly in the player on the left.

I have a question not in the FAQ

The list of questions is not exhaustive, so yours might not be there. If so, just send it to us and we’ll get back to you as soon as we can.

Close