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Company Overview

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Fact Sheet   |  Our Vision, Mission and Values   |  Operating Segments   |  Regional Groups   |  Alcatel-Lucent History   |  Awards and Achievements   |  Our Quality Policy
Corporate Overview

About Alcatel-Lucent

Alcatel-Lucent is the trusted transformation partner of service providers, enterprises, strategic industries such as defense, energy, healthcare, transportation,  and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP and optics technologies, applications and services, Alcatel-Lucent leverages the unrivaled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry.

With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 15.2 billion in 2009 and is incorporated in France, with executive offices located in Paris.


With a strong focus on complete solutions maximizing value for customers, Alcatel-Lucent is organized around four operating segments and three geographic regions. Applications focuses on developing and maintaining innovative applications and software products for our global customer base. Networks is responsible for managing our network product portfolio, in line with the company’s High Leverage Network™ strategy. It provides industry-leading products that address our customers’ network requirements in all market segments such as service providers, strategic industries and enterprises. Services supports a network’s entire life cycle, including consultation, integration, migration and transformation, deployment, maintenance and management of operations. Our fourth operating segment includes mainly our Industrial Components-Vacuum business. The company's geographic regions are the Americas; Europe, Middle East, and Africa; and Asia Pacific. In addition, Alcatel-Lucent’s Enterprise and Strategic Industries organization focuses on the needs of business customers as well as those of strategic industries that require carrier-grade, mission-critical communications systems for their operations.

Innovation & Technology

Alcatel-Lucent is one of the largest innovation powerhouses in the communications industry, representing an R&D investment of Euro 2.4 billion, and a portfolio of more than 27,500 active patents spanning virtually every technology area. At the core of this innovation is Alcatel-Lucent’s Bell Labs, an innovation engine with researchers and scientists at the forefront of research into areas such as multimedia and convergent services and applications, new service delivery architectures and platforms, wireless and wireline, broadband access, packet and optical networking and transport, network security, enterprise networking and communication services and fundamental research in areas such as nanotechnology, algorithmic, and computer sciences.


The formation of Alcatel-Lucent created the world’s first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.

Alcatel-Lucent combined two entities — Alcatel and Lucent Technologies — which shared a common lineage dating back to 1986. That was the year Alcatel’s parent company, CGE (la Compagnie Générale d’Electricité), acquired ITT’s European telecom business. Nearly 60 years earlier, ITT had purchased most of AT&T’s manufacturing operations outside the United States. Lucent Technologies was spun off from AT&T.

Fact Sheet
At-a-glance company facts.
Our Vision, Mission and Values
The Alcatel-Lucent Vision, Mission and Values form the cornerstones of our company. These statements set the tone for the way the company operates.
Operating Segments
Alcatel-Lucent’s Operating Segments – Applications, Networks, Services – are together responsible for developing, delivering and supporting best-in-class products, services and solutions for our service providers and enterprise customers.
Regional Groups
Alcatel-Lucent has three regional groups – Americas; Europe, Middle East, and Africa; and Asia Pacific – focused on addressing the unique needs of customers throughout the world.
Alcatel-Lucent History
The combination of Alcatel and Lucent Technologies created the world’s first truly global communications solutions provider by building on two rich heritages.
Awards and Achievements
The page lists notable awards and achievements for Alcatel-Lucent, listed by year.
Our Quality Policy
At-a-glance company Quality Policy