Don't censor the web

1/17/2012 09:40:00 PM

You might notice many of your favorite websites look different today. Wikipedia is down. WordPress is dark. We’re censoring our homepage logo and asking you to petition Congress. So what’s the big deal?

Right now in Washington D.C., Congress is considering two bills that would censor the web and impose burdensome regulations on American businesses. They’re known as the PROTECT IP Act (PIPA) in the Senate and the Stop Online Piracy Act (SOPA) in the House. Here’s what they’d do:

• PIPA & SOPA will censor the web. These bills would grant new powers to law enforcement to filter the Internet and block access to tools to get around those filters. We know from experience that these powers are on the wish list of oppressive regimes throughout the world. SOPA and PIPA also eliminate due process. They provide incentives for American companies to shut down, block access to and stop servicing U.S. and foreign websites that copyright and trademark owners allege are illegal without any due process or ability of a wrongfully targeted website to seek restitution.
• PIPA & SOPA will risk our industry’s track record of innovation and job creation. These bills would make it easier to sue law-abiding U.S. companies. Law-abiding payment processors and Internet advertising services can be subject to these private rights of action. SOPA and PIPA would also create harmful (and uncertain) technology mandates on U.S. Internet companies, as federal judges second-guess technological measures used by these companies to stop bad actors, and potentially impose inconsistent injunctions on them.
• PIPA & SOPA will not stop piracy. These bills wouldn’t get rid of pirate sites. Pirate sites would just change their addresses in order to continue their criminal activities. There are better ways to address piracy than to ask U.S. companies to censor the Internet. The foreign rogue sites are in it for the money, and we believe the best way to shut them down is to cut off their sources of funding. As a result, Google supports alternative approaches like the OPEN Act.

Fighting online piracy is extremely important. We are investing a lot of time and money in that fight. Last year alone we acted on copyright takedown notices for more than 5 million webpages and invested more than $60 million in the fight against ads appearing on bad sites. And we think there is more that can be done here—like targeted and focused steps to cut off the money supply to foreign pirate sites. If you cut off the money flow, you cut the incentive to steal.

Because we think there’s a good way forward that doesn’t cause collateral damage to the web, we’re joining Wikipedia, Twitter, Tumblr, Reddit, Mozilla and other Internet companies in speaking out against SOPA and PIPA. And we’re asking you to sign a petition and join the millions who have already reached out to Congress through phone calls, letters and petitions asking them to rethink SOPA and PIPA.

Posted by David Drummond, SVP Corporate Development and Chief Legal Officer

DatenDialog - Big Tent goes to Berlin

11/25/2011 09:13:00 AM

In May, we held our first Big Tent conference near London, where we debated some of the hot issues relating to the Internet and society with policy-makers, academics and NGOs. The term "big tent” not only described the marquee venue but also our aim to include diverse points of view.

After the U.K. success, we decided to export the concept. Yesterday we welcomed more than 200 guests in Berlin, Germany to the second Big Tent event, entitled DatenDialog.

This dialogue about data tackled the issue of online privacy from a variety of angles. It was appropriate to hold it in Germany, which is a pacesetter both in its concern about privacy and its ideas for safeguarding personal data. During the one-day event, we debated questions such as: what does responsible collaboration between the tech industry and the data protection authorities look like? Do we need new regulation to manage the Internet and the large amount of data produced in the online world? Who is responsible for educating users and how does the tech industry make sure it builds privacy controls into its products?

Speakers included the German State Secretary for the Interior Cornelia Rogall-Grothe and the Federal Data Protection Commissioner Peter Schaar, alongside international authors and bloggers Cory Doctorow and Jeff Jarvis who appeared via live video chat from the U.S.



The debate was always lively, sometimes polarised—Cory likened amalgamated data to nuclear waste while Jeff appealed to governments not to regulate for the worst case—but all seemed to agree that it was a worthwhile and timely exercise to explore these important issues.

You can watch the highlights soon on our Big Tent YouTube channel, and stay tuned for more Big Tents on a range of topics around the world in the coming months.

Posted by Wieland Holfelder, Engineering Director, Germany

(Cross-posted from the European Public Policy Blog)

More data, more transparency around government requests

10/25/2011 07:57:00 AM

How do governments affect access to information on the Internet? To help shed some light on that very question, last year we launched an online, interactive Transparency Report. All too often, policy that affects how information flows on the Internet is created in the absence of empirical data. But by showing traffic patterns and disruptions to our services, and by sharing how many government requests for content removal and user data we receive from around the world, we hope to offer up some metrics to contribute to a public conversation about the laws that influence how people communicate online.

Today we’re updating the Government Requests tool with numbers for requests that we received from January to June 2011. For the first time, we’re not only disclosing the number of requests for user data, but we’re showing the number of users or accounts that are specified in those requests too. We also recently released the raw data behind the requests. Interested developers and researchers can now take this data and revisualize it in different ways, or mash it up with information from other organizations to test and draw up new hypotheses about government behaviors online.

We believe that providing this level of detail highlights the need to modernize laws like the Electronic Communications Privacy Act, which regulates government access to user information and was written 25 years ago—long before the average person had ever heard of email. Yet at the end of the day, the information that we’re disclosing offers only a limited snapshot. We hope others join us in the effort to provide more transparency, so we’ll be better able to see the bigger picture of how regulatory environments affect the entire web.

Posted by Dorothy Chou, Senior Policy Analyst

European Commission President Barroso takes your questions on YouTube World View

9/27/2011 03:12:00 AM

(Cross-posted on the YouTube Blog)

Tomorrow, September 28, European Commission President Jos矇 Manuel Barroso will deliver his annual State of the Union Address. In these turbulent times, we wanted to give people a chance to make their voices heard and ask their questions about the EU. So we teamed up with broadcaster Euronews and invited President Barroso to answer your questions in a special, live YouTube World View interview that will take place on Thursday, October 6 at 10:00am Central European Time.

Starting today, we invite you to submit your questions for President Barroso via youtube.com/worldview. Questions can be on any topic, from the Euro crisis and austerity measures to growth and jobs, from foreign policy and immigration to ethnic minority issues, human rights and the environment. You can ask written or video questions—and view and vote on other people’s questions—in any of the European Union’s languages, thanks to Google Translate.

During the interview on October 6, hosted by Euronews anchor Alex Taylor, the President will answer a selection of the most popular questions, as determined by your votes. The interview will be streamed and broadcast in multiple languages on both YouTube and Euronews.



President Barroso’s interview will be the first multi-lingual livecast in the World View series, which gives anyone with an Internet connection the ability to pose questions, vote on what’s most important to them and get answers directly from senior politicians and world leaders. President Barroso’s interview follows interviews with U.S. President Obama, President Kagame of Rwanda, U.K. Prime Minister Cameron, Spanish Prime Minister Zapatero and Israeli Prime Minister Netanyahu.

Whatever your question, President Barroso wants to hear from you. Be sure to submit your question via the World View channel before midnight CET on Wednesday October 5.

Posted by Al Verney, Head of Communications, Google Brussels

Updated and more detailed Transparency Report

6/27/2011 07:59:00 AM

Our Transparency Report discloses the information that governments have asked for over the past six months. For our latest batch of data, covering July through December 2010, we wanted to improve the way we give you the information, so we’ve updated the look of the report and added more details.

We've highlighted some significant changes in the data and provided context about why those changes may have occurred during this reporting period. We’ve also made it easier for you to spot trends in the data yourself. For example, we’ve changed the format so you can now see data on a country-by-country basis. We’re also clearly disclosing the reasons why we’ve been asked to remove content—such as an allegation of defamation or hate speech.

For the first time, we’re also revealing the percentage of user data requests we’ve complied with in whole or in part. This gives you a better idea of how we’ve dealt with the requests we receive from government agencies—like local and federal police—for data about users of our services and products.

Our goal is to provide our users access to information and to protect the privacy of our users. Whenever we receive a request, we first check to make sure it meets both the letter and spirit of the law before complying. When possible, we notify affected users about requests for user data that may affect them. And, if we believe a request is overly broad, we will seek to narrow it.

We hope that our website improvements help you to see more clearly how the web is shaped by government influence and how Google responds to requests for information and removals.

Posted by Matt Braithwaite, Transparency Engineering

Inside the Big Tent

5/25/2011 01:28:00 PM

(Cross-posted from the European Public Policy Blog)

At our European Zeitgeist event, held annually near London, we traditionally erect a large marquee for a partner dinner and entertainment. This year we wondered if there was anything else we could do with the space once Zeitgeist was over. In that instant, the Big Tent was born.

Canvas aside, the term "big tent" has, of course, a political connotation. Wikipedia defines it as "seeking to attract people with diverse viewpoints...does not require adherence to some ideology as a criterion for membership." That just about sums up the idea behind last week’s Big Tent conference, which focused on debating some of the hot issues relating to the internet and society.

We invited the advocacy groups Privacy International and Index on Censorship—both of whom have criticised Google in the past—to partner with us in staging the debates, and sought diverse viewpoints among the speakers and the delegates.

Topics on the agenda included: what was the role of technology in the revolutions in the Middle East? What are the limits of free speech online? Do we need tougher privacy laws or are we in danger of stifling innovation? Can technology and access to information be used to help prevent conflict?

The result was a stimulating day of debate featuring the likes of Big Brother television producer Peter Bazalgette, Mumsnet founder Justine Roberts and the U.K. Culture Secretary Jeremy Hunt alongside Googlers including Eric Schmidt, Google Ideas’ Jared Cohen and the Egyptian activist Wael Ghonim, and a highly engaged and knowledgeable audience of NGOs, policy advisers, tech businesses and journalists.



You can watch highlights on YouTube and see event feedback on Twitter. We hope to bring the Big Tent to other regions over the coming year.

Posted by Peter Barron, Director of External Relations, EMEA

Helping America’s startups grow

4/20/2011 06:00:00 AM

(Cross-posted on the Small Business Blog)

Every business starts out small—whether with an idea or the hanging of a shingle outside an office or storefront. Even Google was once a small business, operating out of a garage in Menlo Park, Calif. We’re proud of our success, but we’re even more proud of the role we’ve played helping a lot of other businesses grow. In fact, in 2009 Google search and advertising tools generated $54 billion of economic activity in the United States.

To further help new American businesses create economic growth, today we’re announcing a commitment of up to $100 million to the Startup America Partnership—an alliance of the country's most innovative entrepreneurs, corporations, foundations and other private sector leaders—for companies to promote their business with Google advertising over the next year.

Startup America participants will be able to use Google advertising platforms like AdWords and Boost and receive a $1,000 Google match for $1,000 spent between June 1, 2011 and June 1, 2012. Our chief economist Hal Varian has calculated that businesses make an average of $2 in revenue for every $1 they spend on AdWords, so we think this commitment will be especially powerful.

If you are (or know of) an entrepreneur that’s interested in getting involved with the Startup America Partnership, you can visit its Resource Center for more information. Our goal as a participant in this national initiative is to help entrepreneurs grow amazing businesses, and we believe our commitment will help them do it.

Posted by Claire Hughes Johnson, Vice President, Global Online Sales

Real-time traffic graphs for the Transparency Report

4/05/2011 10:13:00 AM

When we introduced the Transparency Report last year, we promised to keep looking for new and useful ways to display data about traffic to our services. In response to your requests, today we’re adding graphs for each region that show traffic patterns for all products in aggregate. These graphs will show data with a five-minute delay.

In this graph, for example, you’ll see that all of our services in Egypt were down from January 27 to February 1:

Starting today, you won’t have to sift through every single product graph to figure out if one or more services are inaccessible. You’ll get a snapshot up front. We’ve also added annotations for historical anomalies that we’ve seen in the traffic to our services. To see the graph for each cited incident, just click on the corresponding link.

As the Transparency Engineering team lead, part of my job is to ensure that we find, uncover and visualize datasets within Google that can help inform research and analysis on important topics. We believe that providing the facts can spark useful debate about the scope and authority of policy decisions around the globe.

We’ll continue to iterate, and we hope that the Report will help shed light on the accessibility and patterns of traffic to our services around the world.

Posted by Matt Braithwaite, Transparency Engineering Team Lead

Patents and innovation

4/04/2011 07:45:00 AM

The tech world has recently seen an explosion in patent litigation, often involving low-quality software patents, which threatens to stifle innovation. Some of these lawsuits have been filed by people or companies that have never actually created anything; others are motivated by a desire to block competing products or profit from the success of a rival’s new technology. The patent system should reward those who create the most useful innovations for society, not those who stake bogus claims or file dubious lawsuits. It's for these reasons that Google has long argued in favor of real patent reform, which we believe will benefit users and the U.S. economy as a whole.

But as things stand today, one of a company’s best defenses against this kind of litigation is (ironically) to have a formidable patent portfolio, as this helps maintain your freedom to develop new products and services. Google is a relatively young company, and although we have a growing number of patents, many of our competitors have larger portfolios given their longer histories.

So after a lot of thought, we’ve decided to bid for Nortel’s patent portfolio in the company’s bankruptcy auction. Today, Nortel selected our bid as the “stalking-horse bid," which is the starting point against which others will bid prior to the auction. If successful, we hope this portfolio will not only create a disincentive for others to sue Google, but also help us, our partners and the open source community—which is integrally involved in projects like Android and Chrome—continue to innovate. In the absence of meaningful reform, we believe it's the best long-term solution for Google, our users and our partners.

Posted by Kent Walker, Senior Vice President & General Counsel

Trip report: Google and YouTube in Pakistan 2010

12/21/2010 04:14:00 PM

Earlier this month, a team from Google and YouTube went to Pakistan to explore business and content opportunities, following up on Google’s Clinton Global Initiative commitment to Pakistan and to sponsor and participate in Pakistan’s first International Youth Conference and Festival. It’s hard to imagine a country more at the nexus of geo-politics today than Pakistan, and our team learned a lot about the state of the Pakistani technology, media and non-profit sectors.



Internet connectivity in Pakistan is quite low—estimates put penetration at around 10%—but opportunities for growth are evident. For one thing, broadband costs are quite cheap compared to other parts of the world—around $13/month. Smartphone usage is also on the rise, and there are a growing number of Pakistani developers who are creating mobile applications for sale both in Pakistan and abroad. Around 60% of Pakistanis have a mobile phone, and their average bill is around $3/month. Not surprisingly, SMS is one of the primary means of communication in Pakistan.

One of the keys to bringing more Pakistanis online is the amount of local Pakistani content available on the Internet. There are some great examples so far: for instance, Coke Studio, a “fusion” music project sponsored by Coke that features popular Pakistani musicians, grew so popular on YouTube last summer that it was the 11th-most viewed channel on the site. Dozens of news organizations have begun to use YouTube as a global distribution platform as well, reaching not only Pakistanis online but the diaspora abroad. The Pakistani media is young and voracious—it was just eight years ago that the government opened up the airwaves to allow non-state media channels to exist, and in that short time the media has grown to become an important player in the public discourse in Pakistan, despite occasional crackdowns from authorities. Citizen media has also played an increasingly big role in Pakistan: for example many Pakistanis used cellphone cameras to document the devastation wrought by the floods in Pakistan last summer.

Google.org granted $1 million to Pakistani flood relief in September, localized crisis response tools, and launched a flood relief landing page. On our trip we met with several non-profits who are doing incredible work to help the affected citizens get back on their feet. Our products, in particular Google MapMaker, proved to be of use to flood relief agencies for tracking development in the wake of the tragedy. Over countless cups of hot chai and mixed grilled barbecues, we heard stories of ordinary Pakistanis using Google technology to document the flood and connect with one another during the crisis.

Pakistan’s future no doubt lies with its youth—an incredible 62% of Pakistanis are under the age of 25. Perhaps the highlight of our trip was the International Youth Conference we participated in, which was run by an organization called Khudi. Khudi was founded by the dynamic Maajid Nawaz, a former extremist who changed his views towards moderate Islam and has since devoted his life to educating young people on freedom of expression and anti-extremism (Nawaz also spoke at Google Zeitgeist this year). It was inspiring to meet leaders like Nawaz who are committed to emboldening Pakistan’s younger generations to use the web to bring Pakistan to the rest of the world, and to give the rest of the world a more complete picture of Pakistan. In this way we saw an opportunity for technology to not only foster economic development, but also to break down borders in the region. We asked a few of the Pakistani leaders we met with to talk about Pakistan’s future, and here’s what they had to say.



This was the largest delegation of Googlers ever to visit Pakistan, and we’re looking forward to continued engagement in the region.

Posted by Steve Grove, Head of News & Politics, YouTube and John Lyman, Google.org

Trip report: Google and YouTube in Iraq

10/26/2010 08:06:00 AM

(Cross-posted from the YouTube Blog)

Earlier this month, a small team from Google and YouTube spent a week in Iraq on a trip arranged by the Department of Defense’s Task Force for Business and Stability Operations (TFBSO). Our goals were to explore opportunities for Google in Iraq, to understand the landscape of Internet access and connectivity in the country during this critical transition period and to bring top-voted questions from YouTube to Iraqi leaders in a series of interviews. We met with students, private sector companies, NGOs and Iraqi leadership in the Kurdish city of Erbil in the north, and in Baghdad.


Pictures taken by the Google/YouTube team in Iraq: Harry Wingo (Policy), Carrie Farrell (Google.org), Debu Purkayastha (Corp Dev), Olivia Ma (YouTube), Mary Himinkool (Business Development) and Steve Grove (YouTube).

Regardless of your feelings about the Iraq War, it’s immediately evident upon arrival just how completely the country missed the Internet boom during Saddam Hussein’s regime. Internet penetration rates in Iraq are among the lowest in the Middle East—somewhere between one and eight percent. Only 15 percent of Iraqis say they use the web, and the largest percentage of them live in Baghdad. There are no commercial data centers in Iraq and much more fiber connectivity is needed to meet consumer needs. Most connections are via satellite, and those who do have connections pay dearly for it—we heard estimates of up to $150 U.S. dollars per month for a 512kb connection. To incentivize and enable private companies to lay more fiber in Iraq, a complex set of roadblocks must be addressed—from security concerns to regulatory frameworks to licensing structures. As the country is still struggling to form a government more than seven months after its last election, much of this progress has been stalled.

There are signs of progress, however. Mobile penetration has skyrocketed in Iraq in the past seven years, from effectively zero percent in 2003 to over 70% today. And the Iraqi people are highly educated. We met with dozens of computer science students at Salahaddin University in Erbil and at Baghdad University, and though they lack equipment and resources, they’re highly motivated to innovate and believe the web is a critical component of their economy’s future.

Many young people in Iraq and around the world submitted questions in Arabic and English for three interviews we conducted in partnership with Middle Eastern news agency Al Arabiya. Google Translate enabled anyone to vote on their favorite questions regardless of language, and we brought the top five questions to current Iraqi Prime Minister Nouri al-Maliki, the Prime Minister of the Kurdish Regional Government in Erbil, Dr. Barham Salih and Iraqi politician and once the interim Prime Minister of Iraq, Ayad Allawi. Here is the television special that Al Arabiya produced showcasing their answers:



The Iraqis we met consistently expressed their desire for increased access to the web and for more access to content and tools in both Kurdish and Arabic. We believe access to information and high-speed connectivity to the cloud will be key to the future of the country. The power of the web to change people’s lives grows the further one gets from Silicon Valley, and we look forward to continuing our work with companies, governments and citizens in Iraq and other countries in transition.

Posted by Mary Himinkool, New Business Development, and Olivia Ma, YouTube News & Politics

Creating stronger privacy controls inside Google

10/22/2010 12:00:00 PM

(Cross-posted on the Public Policy and European Public Policy Blogs)

In May we announced that we had mistakenly collected unencrypted WiFi payload data (information sent over networks) using our Street View cars. We work hard at Google to earn your trust, and we’re acutely aware that we failed badly here. So we’ve spent the past several months looking at how to strengthen our internal privacy and security practices, as well as talking to external regulators globally about possible improvements to our policies. Here’s a summary of the changes we’re now making.

• First, people: we have appointed Alma Whitten as our director of privacy across both engineering and product management. Her focus will be to ensure that we build effective privacy controls into our products and internal practices. Alma is an internationally recognized expert in the computer science field of privacy and security. She has been our engineering lead on privacy for the last two years, and we will significantly increase the number of engineers and product managers working with her in this new role.
  
  
• Second, training: All our employees already receive orientation training on Google’s privacy principles and are required to sign Google’s Code of Conduct, which includes sections on privacy and the protection of user data. However, to ensure we do an even better job, we’re enhancing our core training for engineers and other important groups (such as product management and legal) with a particular focus on the responsible collection, use and handling of data. In addition, starting in December, all our employees will also be required to undertake a new information security awareness program, which will include clear guidance on both security and privacy.
  
  
• Third, compliance: While we’ve made important changes to our internal compliance procedures in the last few years, we need to make further changes to reflect the fact that we are now a larger company. So we’re adding a new process to our existing review system, in which every engineering project leader will be required to maintain a privacy design document for each initiative they are working on. This document will record how user data is handled and will be reviewed regularly by managers, as well as by an independent internal audit team.

We believe these changes will significantly improve our internal practices (though no system can of course entirely eliminate human error), and we look forward to seeing the innovative new security and privacy features that Alma and her team develop. That said, we’ll be constantly on the lookout for additional improvements to our procedures as Google grows, and as we branch out into new fields of computer science.

Finally, I would like to take this opportunity to update one point in my May blog post. When I wrote it, no one inside Google had analyzed in detail the data we had mistakenly collected, so we did not know for sure what the disks contained. Since then a number of external regulators have inspected the data as part of their investigations (seven of which have now been concluded). It’s clear from those inspections that while most of the data is fragmentary, in some instances entire emails and URLs were captured, as well as passwords. We want to delete this data as soon as possible, and I would like to apologize again for the fact that we collected it in the first place. We are mortified by what happened, but confident that these changes to our processes and structure will significantly improve our internal privacy and security practices for the benefit of all our users.

Posted by Alan Eustace, Senior VP, Engineering & Research

Taking rogue pharmacies to court

9/21/2010 03:42:00 PM

We work very hard to make sure that ads shown on Google provide useful information for our users. But sometimes we need to take action against ads that violate our policies, as when we block malware ads, or when we filed suit last year against “Google Money” scammers. This is especially true when it comes to advertising for products such as pharmaceuticals, which can be dangerous without the right prescription.

Like many online services, we have struggled with this problem for years. It’s been an ongoing, escalating cat-and-mouse game—as we and others build new safeguards and guidelines, rogue online pharmacies always try new tactics to get around those protections and illegally sell drugs on the web. In recent years, we have noticed a marked increase in the number of rogue pharmacies, as well an increasing sophistication in their methods. This has meant that despite our best efforts—from extensive verification procedures, to automated keyword blocking, to changing our ads policies—a small percentage of pharma ads from these rogue companies is still appearing on Google.

So this morning we filed a civil lawsuit in federal court against advertisers we believe have deliberately broken our rules. Litigation of this kind should act as a serious deterrent to anyone thinking about circumventing our policies to advertise illegally on Google. As we identify additional bad actors, we will add them to the lawsuit. Rogue pharmacies are bad for our users, for legitimate online pharmacies and for the entire e-commerce industry—so we are going to keep investing time and money to stop these kinds of harmful practices.

Posted by Michael Zwibelman, Litigation Counsel

Your questions on the future of Iraq

9/21/2010 01:08:00 PM

(Cross-posted from the YouTube Blog)

There is perhaps no other country in the world that has undergone more change or been under more scrutiny in the past decade than Iraq. The draw-down of U.S. troops and a recent election that has yet to produce a formal government have left Iraq in a state of flux. The country’s destiny has implications not just for the Arab world, but for the world at large.

That’s why, in partnership with the Arabic-language television network, Al Arabiya, we’re launching “Iraq Looks Forward,” a series of interviews on YouTube in which Iraqi leaders answer your questions about the future of the country. This is your chance to engage directly with top Iraqi officials, so visit youtube.com/alarabiya to submit your questions and vote on which you think should be asked.



A selection of the top-voted questions will be posted to sitting Prime Minister Nouri Al-Maliki, the Prime Minister of the Kurdistan region of Iraq, Barham Salih, and others.

The deadline for submitting questions is Monday, September 27.

Posted by Olivia Ma, News Manger, YouTube

Tools to visualize access to information

9/20/2010 11:59:00 PM

When Google’s services are blocked or filtered, we can’t serve our users effectively. That’s why we act every day to maximize free expression and access to information. To promote transparency around this flow of information, we’ve built an interactive online Transparency Report with tools that allow people to see where governments are demanding that we remove content and where Google services are being blocked. We believe that this kind of transparency can be a deterrent to censorship.

Like all companies, Google’s services occasionally experience traffic disruptions. Our new traffic tracking tool helps us and others track whether these interruptions are related to mechanical outages or are government-induced. Each traffic graph shows historic traffic patterns for a given country and service. Graphs are updated as data is collected, then normalized and scaled in units of 0 to 100. This new tool—which is global and includes China—will replace the Mainland China service availability chart, which showed product access for China alone. By showing outages, the traffic graphs visualize disruptions in the free flow of information, whether it's a government blocking information or a cable being cut. For example, the graphs show that YouTube has been inaccessible in Iran since June 12, 2009, following the disputed presidential election.


In April we also created a website that shows the number of government inquiries for information about users and requests for Google to take down or censor content. Today we’re updating this interactive Government Requests map with data from the first six months of 2010. We’ve also updated our analysis of the trends we saw across the data over the past six months. The new data for 2010 now includes the number of individual items asked to be removed, per country (for example, there may be many URLs per a single request.) You can learn more about trends in the data here. We view this as a concrete step that, we hope, will encourage both companies and governments to be similarly transparent.

Free expression is one of our core values. We believe that more information means more choice, more freedom and ultimately more power for the individual. Free expression is, of course, also at the heart of Google’s business. Our products are specifically designed to help people create, communicate, share opinions and find information across the globe. We hope this step toward greater transparency—and these tools—will help in ongoing discussions about the free flow of information.

Update Jan 11, 2011: The Transparency Report is now available in each of the 6 U.N. languages—Arabic, Chinese (Simplified), French, Russian, Spanish and English.

Posted by David Drummond, SVP, Corporate Development and Chief Legal Officer

How would you advance online free expression?

8/12/2010 12:46:00 PM

Cross-posted on the YouTube blog.

There seems to be no hotter topic for discussion among Internet watchers these days than concerns over online free expression -- from the role of bloggers in advancing democratic movements, to sophisticated government censorship, to debates over how best to balance transparency with national security concerns. YouTube, Google and the Central European University will make our own contribution to the conversation at a major international conference we’re hosting in Budapest from September 20-22. We've invited grassroots activists, bloggers and vloggers from five continents, as well as representatives from NGOs, academia, industry and government to begin a long-term discussion about these issues and to form international working groups to promote practical change.

But a conversation about online free expression would be nothing without contributions from you. From election protests to government whistleblowing to grassroots advocacy, we’ve seen YouTube users upload, watch and share stories that would’ve never received global attention before the Internet era. That's why we're inviting you to submit your own video that answers this question:

"What's the biggest barrier to free expression on the Internet, and what would you do to overcome it?"

You can go to our Moderator series here to submit ideas and videos and/or to vote on your favorite contributions from others around the world.

Please participate by September 7, and we’ll showcase many of your responses at the conference in Budapest later in the month. We’ll also offer highlights from the dialogue on CitizenTube.

Posted by Bob Boorstin, Public Policy, and Steve Grove, YouTube News and Politics

Facts about our network neutrality policy proposal

8/12/2010 10:57:00 AM

Cross-posted on our Public Policy Blog.

Over the past few days there’s been a lot of discussion surrounding our announcement of a policy proposal on network neutrality we put together with Verizon. On balance, we believe this proposal represents real progress on what has become a very contentious issue, and we think it could help move the network neutrality debate forward constructively.

We don’t expect everyone to agree with every aspect of our proposal, but there has been a number of inaccuracies about it, and we do want to separate fact from fiction.

MYTH: Google has “sold out” on network neutrality.

FACT: Google has been the leading corporate voice on the issue of network neutrality over the past five years. No other company is working as tirelessly for an open Internet.

But given political realities, this particular issue has been intractable in Washington for several years now. At this time there are no enforceable protections – at the Federal Communications Commission or anywhere else – against even the worst forms of carrier discrimination against Internet traffic.

With that in mind, we decided to partner with a major broadband provider on the best policy solution we could devise together. We’re not saying this solution is perfect, but we believe that a proposal that locks in key enforceable protections for consumers is preferable to no protection at all.

MYTH: This proposal represents a step backwards for the open Internet.

FACT: If adopted, this proposal would for the first time give the FCC the ability to preserve the open Internet through enforceable rules on broadband providers. At the same time, the FCC would be prohibited from imposing regulations on the Internet itself.

Here are some of the tangible benefits in our joint legislative proposal:

• Newly enforceable FCC standards
• Prohibitions against blocking or degrading wireline Internet traffic
• Prohibition against discriminating against wireline Internet traffic in ways that harm users or competition
• Presumption against all forms of prioritizing wireline Internet traffic
• Full transparency across wireline and wireless broadband platforms
• Clear FCC authority to adjudicate user complaints, and impose injunctions and fines against bad actors

Verizon has agreed to voluntarily abide by these same requirements going forward – another first for a major communications provider. We hope this action will convince other broadband companies to follow suit.

MYTH: This proposal would eliminate network neutrality over wireless.

FACT: It’s true that Google previously has advocated for certain openness safeguards to be applied in a similar fashion to what would be applied to wireline services. However, in the spirit of compromise, we have agreed to a proposal that allows this market to remain free from regulation for now, while Congress keeps a watchful eye.

Why? First, the wireless market is more competitive than the wireline market, given that consumers typically have more than just two providers to choose from. Second, because wireless networks employ airwaves, rather than wires, and share constrained capacity among many users, these carriers need to manage their networks more actively. Third, network and device openness is now beginning to take off as a significant business model in this space.

In our proposal, we agreed that the best first step is for wireless providers to be fully transparent with users about how network traffic is managed to avoid congestion, or prioritized for certain applications and content. Our proposal also asks the Federal government to monitor and report regularly on the state of the wireless broadband market. Importantly, Congress would always have the ability to step in and impose new safeguards on wireless broadband providers to protect consumers’ interests.

It’s also important to keep in mind that the future of wireless broadband increasingly will be found in the advanced, 4th generation (4G) networks now being constructed. Verizon will begin rolling out its 4G network this fall under openness license conditions that Google helped persuade the FCC to adopt. Clearwire is already providing 4G service in some markets, operating under a unique wholesale/openness business model. So consumers across the country are beginning to experience open Internet wireless platforms, which we hope will be enhanced and encouraged by our transparency proposal.

MYTH: This proposal will allow broadband providers to “cannibalize” the public Internet.

FACT: Another aspect of the joint proposal would allow broadband providers to offer certain specialized services to customers, services which are not part of the Internet. So, for example, broadband providers could offer a special gaming channel, or a more secure banking service, or a home health monitoring capability – so long as such offerings are separate and apart from the public Internet. Some broadband providers already offer these types of services today. The chief challenge is to let consumers benefit from these non-Internet services, without allowing them to impede on the Internet itself.

We have a number of key protections in the proposal to protect the public Internet:

• First, the broadband provider must fully comply with the consumer protection and nondiscrimination standards governing its Internet access service before it could pursue any of these other online service opportunities.

• Second, these services must be “distinguishable in purpose and scope” from Internet access, so that they cannot over time supplant the best effort Internet.

• Third, the FCC retains its full capacity to monitor these various service offerings, and to intervene where necessary to ensure that robust, unfettered broadband capacity is allocated to Internet access.

So we believe there would be more than adequate tools in place to help guard against the “cannibalization” of the public Internet.

MYTH: Google is working with Verizon on this because of Android.

FACT: This is a policy proposal – not a business deal. Of course, Google has a close business relationship with Verizon, but ultimately this proposal has nothing to do with Android. Folks certainly should not be surprised by the announcement of this proposal, given our prior public policy work with Verizon on network neutrality, going back to our October 2009 blog post, our January 2010 joint FCC filing, and our April 2010 op-ed.

MYTH: Two corporations legislating the future of the Internet.

FACT: Our two companies are proposing a legislative framework to the Congress for its consideration. We hope all stakeholders will weigh in and help shape the framework to move us all forward. We’re not so presumptuous to think that any two businesses could – or should – decide the future of this issue. We’re simply trying to offer a proposal to help resolve a debate which has largely stagnated after five years.

It’s up to Congress, the FCC, other policymakers – and the American public – to take it from here. Whether you favor our proposal or not, we urge you to take your views directly to your Senators and Representatives in Washington.

We hope this helps address some of the inaccuracies that have appeared about our proposal. We’ll provide updates as the situation continues to develop.

Posted by Richard Whitt, Washington Telecom and Media Counsel

An update on China

6/28/2010 10:45:00 PM

Update July 9:
We are very pleased that the government has renewed our ICP license and we look forward to continuing to provide web search and local products to our users in China.

(original post)
Ever since we launched Google.cn, our search engine for mainland Chinese users, we have done our best to increase access to information while abiding by Chinese law. This has not always been an easy balance to strike, especially since our January announcement that we were no longer willing to censor results on Google.cn.

We currently automatically redirect everyone using Google.cn to Google.com.hk, our Hong Kong search engine. This redirect, which offers unfiltered search in simplified Chinese, has been working well for our users and for Google. However, it’s clear from conversations we have had with Chinese government officials that they find the redirect unacceptable—and that if we continue redirecting users our Internet Content Provider license will not be renewed (it’s up for renewal on June 30). Without an ICP license, we can’t operate a commercial website like Google.cn—so Google would effectively go dark in China.

That’s a prospect dreaded by many of our Chinese users, who have been vocal about their desire to keep Google.cn alive. We have therefore been looking at possible alternatives, and instead of automatically redirecting all our users, we have started taking a small percentage of them to a landing page on Google.cn that links to Google.com.hk—where users can conduct web search or continue to use Google.cn services like music and text translate, which we can provide locally without filtering. This approach ensures we stay true to our commitment not to censor our results on Google.cn and gives users access to all of our services from one page.

Over the next few days we’ll end the redirect entirely, taking all our Chinese users to our new landing page—and today we re-submitted our ICP license renewal application based on this approach.

As a company we aspire to make information available to users everywhere, including China. It’s why we have worked so hard to keep Google.cn alive, as well as to continue our research and development work in China. This new approach is consistent with our commitment not to self censor and, we believe, with local law. We are therefore hopeful that our license will be renewed on this basis so we can continue to offer our Chinese users services via Google.cn.

Posted by David Drummond, SVP, Corporate Development and Chief Legal Officer

YouTube wins case against Viacom

6/23/2010 01:23:00 PM

(Cross-posted from the YouTube Blog)

Today, the court granted our motion for summary judgment in Viacom’s lawsuit with YouTube. This means that the court has decided that YouTube is protected by the safe harbor of the Digital Millennium Copyright Act (DMCA) against claims of copyright infringement. The decision follows established judicial consensus that online services like YouTube are protected when they work cooperatively with copyright holders to help them manage their rights online.

This is an important victory not just for us, but also for the billions of people around the world who use the web to communicate and share experiences with each other. We’re excited about this decision and look forward to renewing our focus on supporting the incredible variety of ideas and expression that billions of people post and watch on YouTube every day around the world.

UPDATE 2:12PM: This decision also applies to other parties to the lawsuit, including the Premier League.

Posted by Kent Walker, Vice President and General Counsel

The power of human rights video

6/12/2010 06:30:00 AM

A year ago this weekend, Tehran erupted in protest at the disputed results of Iran’s tenth presidential election. In the severe government crackdown that followed, documented on cameras and uploaded by citizens to YouTube, no moment has been seen more than the death of Neda Agha Soltan, a young musician whose brutal killing by a sniper became the rallying cry for Iran’s opposition Green Movement. The anonymous videos of her death even won the prestigious George Polk prize for journalism last year.

How has video become such an important part of human rights advocacy worldwide?  In the past, we mainly saw these kinds of images in the nightly news or in documentaries - and even then only occasionally. But now that access to the Internet is much more widespread (even in many developing countries), and billions worldwide have access to ever more powerful cellphones and digital cameras, we encounter human rights images much more directly - on YouTube, in Google searches, in Facebook feeds, through links shared on Twitter.

Today the YouTube blog begins a series of posts exploring the issues around human rights and video in partnership with WITNESS, an international human rights organization that supports people using video to document and expose human rights violations. We encourage you to learn more.

Posted by Steve Grove, Head of News & Politics, YouTube