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London's '41' hotel wins Travel & Leisure top award for service


London's '41' hotel, in a very aristocratic location opposite the Royal Mews and diagonally across from Buckingham Palace (they say you're known by the company you keep), was voted 6th Best Hotel in Europe for Service in Travel & Leisure's World's Best Service reader survey.

'41' finds itself in the best possible company with legendary names in world-class hospitality, names like Four Seasons, Ritz Carlton and Mandarin Oriental. Yet '41' is all the more remarkable for being independently owned, a jewel in the crown of Red Carnation Hotels, whose four- and five-star properties across London, and in locations as diverse as the Dorset countryside, Geneva, Palm Beach and South Africa, are making waves with the travelling cognoscienti.

'41' offers a hotel experience far removed from a typical big city hotel stay.  With its private street entrance (only guests have access to the premises), clubby panelling, very 'English' reception lobby with working fireplace coupled with high style in its black and white design and zingy decorations, this hotel is as far from 'cookie-cutter' as you can get. And service - as attested to by Travel & Leisure readers, is key, with dedicated and devoted staff carrying out the Red Carnation Hotels maxim that, "No request is too large, no detail too small".  

But if you think the hotel is caught in a time warp of Olde England, think again, because '41' is also bang up to date, with iPod docking stations, interactive TV with movies on demand, high-speed internet and WiFi, radio and CD players and fax/copier that double as printers for your laptop.

And, to quote some of our recent guests:  "Everything …was perfect…the location, room, staff and services were all exemplary…The hotel exceeded our expectations and our expectations were high."  "It would be impossible to single any one staff member out as they were all fantastic…there is only place to stay while in London…41!"   "…by far the best experience that we have ever had…"

Last but not least, at a time when London is regarded as a city beyond many people's means, '41' is also ranked 4th in Value for Money (hotels over $400 a night) in European Hotels, competing on price as well as outstanding service.

The awards are given, in Travel & Leisure's own words, for "formal, thoughtful and above all discreet service", as well as for hotels that offer exceptional value in their class. The meaning is clear: exceptional accolades for a truly outstanding hotel.

For reservations call +44 (0)20 7300 0041 or book online at For further information and recent guests' comments, visit us at  

2007:   Travel & Leisure Voted 41 Second Best Hotel in London
2007:    AA Hospitality named Red Carnation Hotels 'Small Hotel Group of the Year'
2007:   Travel & Leisure placed 41 "31st Best Hotel in the World" and "10th  Best Hotel in Europe"
2006:   Tripadvisor Travellers' Choice placed 41 8th as Best for Romance in Europe
2006-2005:  Selected as AA Top Hotel
2005:   VisitLondon awarded the hotel Silver Award for Best Small Hotel in London


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