Wasted vacation
By A Yahoo! Contributor, 8/26/08
Based on the previous trips to that resort the only thing still acceptable is the beach.
Despite late arrival the room was not ready. After a long wait we were given a room with the bathroom ceiling leaking waste water. Next day moved to a different room with the same problem. So the first two days of our vacation was spent making trips to the front desk where nobody seems to be concerned or capable of fixing the situation. Let alone the health hazard we were exposed to.
This hotel obviously doesn't follow its own reservation system and is constantly overbooking the place. Rooms are given out on the first come basis. At the moment you show up at the front desk, they start scrambling to see what they have available. If there's none, then they will send you to a non-existent or non-habitable room hoping that in the back and forth a real room will become available. That's exactly what happened with us as it wasn't until late Monday morning when we finally settled in a habitable room. But even that room, one of their vacation club rooms, was outdated. The A/C would cool only half of the space in the tropical heat and humidity. Peeling paint on door and vanities. Toilet constantly running water.
By the comments gathered from other guests, our experience was not an isolated incident. I guess the Oasis organization is betting on the vacation club crowd to keep the place going.
In conclusion, one goes on vacation to relax and have a good time not to. Neither of those can be marginally guaranteed on that resort. We are a very well-traveled family and never the end of a vacation and the allure of home looks so enticing. At the end, we were more than happy of leaving that place without any intention of ever looking back.