Arvato Network

Locations

Today’s markets are global, and at the same time they are subject to local peculiarities. That is why we have locations for our customers all around the world. We are organized in strategic market units so that we are able to develop integrated and individual solutions for our customers. Please look here to find a location near to you.

Asia 0010 locations in 006 countries
China 0004 locations
arvato digital services www.arvatodigitalservices.com/cn/home/

Company profile

Year founded: 1958
Executive Director: William Wan

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

No. 9 Dai Hei Street
Tai Po Industrial Estate
Tai Po, New Territories
Hong Kong

Phone: 852-2665 01 01
Email: john.wong@sonopress.com.hk

Internet

www.arvatodigitalservices.com/cn/home/

arvato services www.arvatoservices.com.cn

Company profile

Chief Executive Officer: Kevin XU, Andreas Krohn

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

162 Luo Xiu Road
200231 Shanghai
Phone: 86(0)21-54630606
Email: andreas.krohn@bertelsmann.de

Internet

www.arvatoservices.com.cn

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

Star-Universe Building App. 1307
Jianshe Street 2577
130061 Changchun
P.R. China

AP: Xinghan Yu
Email:

Internet

www.arvato-services-ti.com

arvato systems Shanghai Ltd. www.arvatosystems.com.cn

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

162, Luo Xiu Road
200231 Shanghai
China

Shen Kitty
Phone: 86 (0)21 54630606 282
Email: henry.guo@bertelsmann.de

Internet

www.arvatosystems.com.cn

India 0001 locations
arvato services www.arvatoservices.com

Company profile

Board: Andreas Krohn, Karsten König
Country Head: Ankush Bhandari

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

15th Floor, Building nr 8
Tower C
Infinity’s towers
DLF Cyber Cities
Gurgaon 122 001
India
Phone: +91 1244699555
Email: info@arvatoindia.com

Internet

www.arvatoservices.com

Malaysia 0001 locations
arvato systems Malaysia Sdn. Bhd. www.arvato-systems.com

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

Level 25, Menara IMC, No.8
Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia
Email: henrik.toftum@bertelsmann.de

Internet

www.arvato-systems.com

Philippines 0001 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain. 

Contact


Email:

Internet

www.arvatodigitalservices.com

Singapur 0002 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Executive Director: Thomas Chua

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

2 Woodlands
Sector 1 #01-14
Singapore 738068

Phone 65 319 91 00
Email: thomas.chua@sonopress.com.sg

Internet

www.arvatodigitalservices.com

arvato systems Singapore Pte. Ltd. www.arvato-systems.asia

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

18 Cross Street
#07-12, Marsh & McLennan Centre
Singapore 048423

Office: +65 6327 3638
Fax: +65 6327 3664

Email: henrik.toftum@bertelsmann.de

Internet

www.arvato-systems.asia

Thailand 0001 locations
arvato systems Thailand Ltd. http://www.arvato-systems.asia/

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

195 Empire Tower, 24th Floor
Park Wing, South Sathorn
Yannawa, Sathorn,
Bangkok 10120
Thailand
Email: henrik.toftum@bertelsmann.de

Internet

http://www.arvato-systems.asia/

Europe 0083 locations in 018 countries
Austria 0003 locations
arvato - AZ Direct GmbH www.az-direct.at

Company profile

Established: 1973
Managing Director: Mag. Stefan Fabrizii
Commercial register (Firmenbuch): FN201931h Handelsgericht Wien

Products and services

AZ Direct provides innovative dialog-marketing services for effectively acquiring and retaining customers (customer recruitment and loyalty). Its portfolio of services includes high-quality consumer and business addresses plus additional information, state-of-the-art data management, design, production & fulfillment of promotional/advertising materials and response logging and processing. Data mining, scoring, custom database solutions and competent IT and marketing consultancy round out the company profile. The AZ group, which is headquartered in Germany with subsidiaries in Austria and Switzerland, has approx. 600 employees.

Contact

Richard-Neutra-Gasse 9
1210 Vienna
Austria

Phone: +43 (1) 259 65 05
Fax: +43 (1) 259 18 85
Email: office@bertelsmann.at

Internet

www.az-direct.at

arvato services www.arvato.at

Company profile

Founded 2005.
Managing Directors: Georg Oelze , Martin Stirm
Commercial register (Firmenbuch): FN 244049x
Handelsgericht Wien

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato logistics services GmbH
Percostr. 14
A-1220 Wien
Phone: +43 (1) - 25007-0
Fax: +43 (1) - 25007-799
Subsidiary Schwechat
Am Concorde Business Park B3
A-2320 Schwechat
Email: info@arvato.at

Internet

www.arvato.at

infoscore austria GmbH www.infoscore.at

Company profile

Products and services

Managing Directors: Annemarie Aigner, Alfred Petovar, Ulrich Bongartz
Commercial register (Firmenbuch): FN 148689 k Handelsgericht Wien
DVR 0865176
ATU 41275801

Part of BFS finance, Verl/Germany. infoscore austria has specialized in the development and implementation of innovative, international financial services. The spectrum ranges from credit checking and risk assessment to dynamic revenue financing, including optional receivables management, to debt collection. infoscore Austria not only performs services for the Austrian Market but also for the surrounding states such as the Czech Republic, Croatia, Slovenia and Slovakia.

Contact

Weyringergasse 1
A-1040 Wien
Tel.: +43 1 50 36 490
Fax: +43 1 50 36 490 968
Email: info@infoscore.at

Internet

www.infoscore.at

Belgium 0001 locations
arvato services healthcare www.arvato-services-healthcare.com

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare. Chief Executive Officer: Thorsten Winkelmann, Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Contact

arvato services healthcare - France/Benelux
Rue de la Maison Rouge
ZA Pariest
F-77185 Lognes 

Phone: +33 (0)1 64118373
Fax: +33 (0)1 60378311


Email: info@arvato-services-healthcare.com

Internet

www.arvato-services-healthcare.com

Czechia 0002 locations
arvato services www.arvato.com

Company profile

Products and services

Chief Executive Officer: Thorsten Thiel, Petr Chvátal

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Osvobozeni 535
CZ-273 03 Stochov
Phone: +420 312 560 181
Email: jana.nemeckova@bertelsmann.de

Internet

www.arvato.com

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

Ceskobratrské nám. 133
293 01 Mladá Boleslav
Czech Republic

Phone: +420 326 728 147
Fax: +420 326 722 267

AP: Petr Kolar
Email: pkolar@vaw-arvato.cz

Internet

www.arvato-services-ti.com

Estonia 0002 locations
arvato services Estonia OÜ www.arvato.com

Company profile

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Pärnu mnt 102c
11312 Tallinn
Estland
Phone +372 61 00 301
Email: bernd.roessner@bertelsmann.de

Internet

www.arvato.com

arvato services Tallinn www.arvato-services.de

Company profile

Year founded: 2006
Chief Executive Officers: Dr. Ulrich Cordes

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato services 
Pärnu mnt 102c 
113 12 Tallinn 
Estland

Phone: +372(61)00 301 
Email: bernd.roessner@bertelsmann.de

Internet

www.arvato-services.de

France 0003 locations
arvato services www.arvatoservices.fr

Company profile

Products and services

Chief Executive Officer: Rolf Buch, Hervé Milcent

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

rue du Docteur Schaffner
F-62221 Noyelles-sous-Lens

Phone: +33 (0)3 21 74 88 50
Email: contact@arvatoservices.fr

Internet

www.arvatoservices.fr

arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1967
Executive Director: Sven Deutschmann
Sales Director: Sophie Passuello

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161
F 33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43
11 bis rue d'Aguesseau
75008 Paris
France

Phone : 33 (0)1-53 43 82 32
Email: sophie.passuello@bertelsmann.de

Internet

www.arvatodigitalservices.com

arvato services healthcare www.arvato-services-healthcare.com

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare. Chief Executive Officer: Thorsten Winkelmann, Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Contact

Rue de la Maison Rouge
ZA Pariest
F-77185 Lognes 

Phone: +33 (0)1 64118373
Fax: +33 (0)1 60378311


Email: info@arvato-services-healthcare.com

Internet

www.arvato-services-healthcare.com

Germany 0031 locations
ADiS Merchandinsing Services GmbH www.arvatodigitalservices.com

Company profile

Established 1993
Company take-over by arvato digital services 2010
Chief executive: Sven Deutschmann, Jörg Dickenhorst

Products and services

ADiS Merchandising Services is a service contractor for textile-screenprinting within arvato digital services and has it's location in Berlin. The printing factory was formed as DEUTSCHROCK OUTFIT in the early 90ies by german rockartists DIE ÄRZTE. Since 2007 Universal Music is one of the main purchasers of this company based in Germany's capital. More than two dozen employees care about the manufacturing and the shipping of the merchandise-textiles (prepress, screenprint, packaging).

Contact

ADiS Merchandising Services
Eichborndamm 129
13403 Berlin
Germany

Phone: +49 (0)30 8458820
Fax: +49 (0)30 84588219

Email: tanja.reiss@bertelsmann.de

Internet

www.arvatodigitalservices.com

Adress Research www.adress-research.de

Company profile

Founded: 2001

Managing Directors: Irmgard Gröschl, Dr. Frank Schlein

Products and services

Adress Research, a Deutsche Post Adress GmbH & Co. KG brand, offers modern, convenient address research solutions. The research extends to addresses in the Consumer and Business sectors which cannot be generated using the usual address qualification techniques. Consumer addresses are researched based on a system of various information sources and professional cooperation with Germany’s registry offices. Business addresses are researched using extensive company reference data. Please visit our website at www.adress-research.de for other products and services.

Contact

Adress Research GmbH
Am Anger 33
33332 Gütersloh

Phone: +49-(0)5241-5393-0
Fax: +49-(0)5241-5393-49

Email: info@adress-research.de

Internet

www.adress-research.de

arvato customer-care.arvato-services.de/en

Company profile

Management: Christian Buschmeier, Jens Hofmann, Andreas Krohn, Norbert Rieger

Products and services

What marks arvato is not only its diverse service range but also its rigorously customer-specific approach. 

Within the arvato AG, one of the world’s leading media and communication service providers, we assist you with an experienced team – a team that develops and implements efficient customer care solutions, which are precisely adjusted to your requirements.

More and more companies require the support of service centers that work on an national and international level, covering a comprehensive range of languages. They need staff that is sensitive and understands local and cultural backgrounds. We have operated a global service center network for many years and are always open to new challenges, regions, and countries. Our smooth handling of national and international projects guarantees an efficient IT and telephone infrastructure, which meets the highest standards. 

You are the one who defines what we should be for you: a call center, a CRM specialist, a full service campaign provider, a supply-chain-management provider, an outsourcing partner,
a strategic partner for developing new markets ...

Contact

An der Autobahn 2
33311 Guetersloh
Germany 

Tel.: 49 (5241) 80 - 86302
Fax: 49 (5241) 80 - 86303


Email: callcenter@arvato.de

Internet

customer-care.arvato-services.de/en

arvato digital services Manufacturing EMEA www.arvatodigitalservices.com

Company profile

Year founded: 1958
Head of sonopress Group Europe: Sven Deutschmann

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

arvato digital services Manufacturing EMEA
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany 
Email: info@arvatodigitalservices.com

Internet

www.arvatodigitalservices.com

arvato HR services

Company profile

Products and services

Contact


Email:

Internet

arvato infoscore www.arvato-infoscore.de

Company profile

Management: Michael Weinreich (Chairman), Ulrich Bongartz, Wolfgang Hübner, Frank Kebsch, Johann Zevenhuizen  

Products and services

Solutions for all phases of the customer lifecycle
Based in Baden-Baden, arvato infoscore has about 1,900 employees and operates in Germany, Austria, Switzerland and Hungary. The arvato infoscore group stands for value-based customer management services throughout the customer lifecycle and provides professional process solutions in the service areas of data, information and claims management.

Claims management: more liquidity for more financial leeway
Optimising its financial value creation offers significant potential for increasing a company's value. Take advantage of arvato infoscore’s effective services to reduce your claims management costs. arvato infoscore’s factoring solutions will also improve your liquidity.

Contact

Rheinstraße 99
D - 76532 Baden-Baden

Email: info@arvato-infoscore.de

Internet

www.arvato-infoscore.de

arvato online services www.arvato-online-services.com

Company profile

Year of takeover: 2000
CEO: Stephan Wolfram

Products and services

arvato online services GmbH, a full-service provider of online marketing and loyalty services, is a subsidiary of arvato services, which in turn is part of arvato AG, one of the biggest providers of media and communications services worldwide. 
As well as instruments, solutions and strategies in the fields of e-mail, display, affiliate and search-engine marketing, the company's portfolio also includes online marketing services such as online market research and community marketing. arvato online services draws up individual incentive concepts for companies and also operates webmiles, the biggest online-based bonus programme in Germany, Austria and Switzerland.
Since November 2008, the company with its roughly 60 employees in Munich has done business as arvato online services GmbH. 

Contact

Neumarkter Str. 22
81673 Munich
Germany
Phone: +49 (0) 89 4136 7100
Fax: +49 (0) 89 4136 7111
Email: info@arvato-online-services.com

Internet

www.arvato-online-services.com

arvato services healthcare www.arvato-services-healthcare.com

Company profile

Year Founded: 2005 , Takeover of BG Group Healthcare SAS by arvato services on July 1, 2005 under the new name arvato services healthcare.
Chief Executive Officer: Thorsten Winkelmann,  Laurent Buisson Managing Director.

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and customer-specific requirements: order processing, warehouse and transport management, customer service, customer loyalty systems, IT Services and financial services. Value-added services round off the services spectrum. Numerous locations are available across Europe to put these effective solutions into practice. They possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet the respective requirements.

Contact

Gottlieb-Daimler-Str. 1-7
D-33428 Harsewinkel

Tel.: +49 (0) 5241/80-42762
Fax: +49 (0) 5241/80-642762
Email: info@arvato-services-healthcare.de

Internet

www.arvato-services-healthcare.com

arvato services | corporate information www.arvato-services-cim.com

Company profile

Products and services

The arvato services division corporate information management specializes in producing and distributing physical and digital information and goods for your company. With more than 40 years of experience in a wide variety of industries, we ensure that your business information and materials are available exactly where they are needed: worldwide, at the right time and place, in high quality, and in the amount needed.

In addition to conventional information- and marketing-logistics services, our strength lies in the development of integrated and highly customised solutions that efficiently combine a wide range of services and information technologies. We provide solutions in the areas of:

Marketing logistics
After-sales service
Technical documentation 
Content services
Business process outsourcing
CRM
Web2Print 

Contact

arvato services | corporate information 
Andreas Rempe
Vice President Sales & Business Development
Gottlieb-Daimler-Str. 1
D-33428 Harsewinkel

Telefon +49 (0) 5241 - 8042324
Fax + 49 (0) 5241 - 80642324
Email: contact@arvato-services-cim.com

Internet

www.arvato-services-cim.com

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Stephan Goldmann
Sales: Wolfgang Lindner

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation. 

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience. 

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

arvato services | technical information
Weserstraße 4
D-47506 Neukirchen-Vluyn 

Phone: +49 (0) 2845/94980-0
Fax: +49 (0) 2845/94980-47
Sales Manager: Peter Lahner
Email: info@arvato-services-ti.com

Internet

www.arvato-services-ti.com

arvato systems GmbH www.arvato-systems.com

Company profile

Established in: 1986
CEO: Michael Pesch

Products and services

As a provider of IT services, arvato systems focuses its services around the utilization, management, and distribution of media. Its comprehensive services and products cover the entire service spectrum in the telecommunications, Internet/E-commerce, media and entertainment segments: from consultation and the implementation of standard software solutions to highly sophisticated custom developments, to individual industry- and customer-specific solutions. arvato systems also offers to handle the management of IT systems at its own data centers – 24 hours a day, 7 days a week.

Contact

An der Autobahn 18
33311 Gütersloh
Germany 

Phone: +49 (5241) 80-80 888
Fax: +49 (5241) 80-80 666


Email: info@arvato-systems.com

Internet

www.arvato-systems.com

arvato teleservice www.teleservice.com

Company profile

Year founded: 1985 (Denmark), taken over by arvato services in 2005
Managing Directors: Ralf Bierfischer

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Contact

Benzstr. 1
D-33442 Herzebrock

Tel.: 0180-585 8200 (8 a.m. to 4 p.m.)


Email: info-herzebrock@teleservice.com

Internet

www.teleservice.com

AZ Direct GmbH www.az-direct.com

Company profile

Year of founding: 1966
Management: Mario Schwegler, Thomas Wonnemann

Products and services

AZ Direct – XXL in Dialog Marketing

Customers have relied on AZ Direct as a full-service provider of dialog communications for over 40 years now. When it comes to comprehensive solutions in new customer acquisition or customer loyalty, we are the reliable partner for any industry, both offline and online.

We guarantee top industry expertise in realizing your customer projects in the following areas:

- Household addresses
- List broking and supplement services
- Online marketing
- Cross-media marketing
- Mobile marketing
- Cooperation marketing (media tie-ins)
- Campaign management
- Returns and response management
- Data management, data qualification and analysis
- Website concepts, optimization and realization
- Information and receivables management

The AZ Direct group has offices in Germany, Austria and Switzerland and is a partner in noted joint ventures. This allows us to offer our national and international customers the best service for all the various facets of dialog communications.

Contact

Carl-Bertelsmann-Straße 161s
33311 Gütersloh
Germany

Tel.: +49 (0) 5241 80 - 5438
Fax: +49 (0) 5241 80 - 66962
Email: az@bertelsmann.de

Internet

www.az-direct.com

BFS finance www.bfs-finance.de

Company profile

Managing Directors: Ulrich Bongartz, Rudolf Gellrich

Products and services

BFS finance has specialized in the development and implementation of innovative, international financial services. Core businesses are extensive financial services, from Factoring Solutions, Credit Rating, Risk Management and Collections to Internet-based payment and clearing systems as well as Business Process Outsourcing for accounts receivable and accounts payable.

Contact

Gütersloher Straße 123
33415 Verl
Germany

Tel.: +49 (0) 5241 80 43-199
Fax.: +49 (0) 5241 80 43-130


Email: bfs.finance@bertelsmann.de

Internet

www.bfs-finance.de

BFS health finance www.bfs-hf.de

Company profile

Management: Ulrich Bongartz, Konrad Bommas

Products and services

BFS health finance is a leading billing specialist for service providers in the health sector. We have done business successfully across Germany for more than 25 years and are your reliable partner in all matters of fee and service billing.
Our extensive portfolio of services is comprised of innovative and individual financial services that give you personal as well as financial freedom:
You have more time for the essentials.
And your patients and customers will be delighted with the high service quality and professionalism of our team.

Contact

BFS health finance GmbH
Schleefstr. 1
44287 Dortmund
Germany
Phone: +49 231 - 945 362-800
Fax: +49 231 - 945 362-888 
Email: info@bfs-hf.de

Internet

www.bfs-hf.de

CrossMarketing arvato services GmbH www.crossmarketing.de

Company profile

Founded in 2004
Managing Director: Marcus Hintzen

Products and services

CrossMarketing arvato services GmbH specializes in media-based CRM systems and cross-media campaigns. This business model is primarily based on two pillars. On the one hand, we operate and market CRM systems for media companies. In doing so, we also bear the financial risk for these systems. On the other hand, we develop and market cross-media campaigns.

Contact

CrossMarketing arvato services GmbH
Neumarkter Str. 20
81673 Munich
Germany

Phone: + 49 (0 89 / 4136–70 70
Fax: + 49 (0)89 / 4136–6 70 70


Email: crossmarketing@bertelsmann.de

Internet

www.crossmarketing.de

Deutsche Post Adress GmbH & Co. KG www.postadress.de

Company profile

Founded: 2001
Managing Directors: Irmgard Gröschl, Dr. Frank Schlein

Products and services

Deutsche Post Adress GmbH & Co. KG is a leading German provider of applications for updating and ascertaining addresses. The joint venture between Deutsche Post and Bertelsmann offers numerous products and services that help companies to review, correct, update, adjust and routinely maintain their customer and lead information. Its best-known product is the move database POSTADRESS MOVE – no other database makes more “fresh” moves available to companies in Germany each year.

Contact

Am Anger 33
33332 Guetersloh

Phone: 49-(0)5241-5393-0
Fax: 49-(0)5241-5393-49


Email: info@postadress.de

Internet

www.postadress.de

GGP Media www.ggp-media.de

Company profile

Year of takeover: 1990
Chief Executive Officer: Christof Ludwig

Products and services

GGP Media GmbH can look back on a long and successful tradition as well as a high standard of manufacturing quality and services. We are one of the largest and most efficient manufacturers of black and white books in Europe. Our range of products includes hardbacks and paperbacks in b/w as well as books in colour, telephone directories, appointment diaries, magazines, catalogues and data compilations. We offer extensive services ranging from data management to logistics.

Contact

Karl-Marx-Str. 24
07381 Pößneck
Germany 

Phone: 49(3647) 430-0
Fax: 49(3647) 430-430
Email: ggp.poessneck@bertelsmann.de

Internet

www.ggp-media.de

informa www.arvato-infoscore.de

Company profile

Ulrich Bongartz, Wolfgang Hübner

Products and services

informa is a division of the arvato infoscore group. Based in Baden-Baden, arvato infoscore has about 1,900 employees and operates in Germany, Austria, Switzerland and Hungary. The arvato infoscore group stands for value-based customer management services throughout the customer lifecycle and provides professional process solutions in the service areas of data, information and claims management.

The information management division supports all risk-driven decisions throughout the customer lifecycle by providing credit ratings, developing scorecards and automating customer management processes.

These services mainly benefit companies with large customer portfolios in retail, credit services, insurance, energy, telecommunications, tourism and the media.

Contact

Rheinstraße 99
76532 Baden-Baden
Email: info@arvato-infoscore.de

Internet

www.arvato-infoscore.de

InmediaONE] www.inmediaone.de

Company profile

Year established: 2000 - previously approx. 50 years of direct sales experience with the BERTELSMANN LEXIKOTHEK encyclopaedia. In the 1990s the brand CORON EXCLUSIV was added. The BROCKHAUS direct sales division was acquired in 2001.
Managing Director: Marc Oback

Products and services

Within inmediaONE] all direct sales activities of Bertelsmann are combined. A large network of sales experts are selling multimedia encyclopaedias as well as limited facsimile editions of the brands BERTELSMANN LEXIKOTHEK, CORON EXCLUSIV and BROCKHAUS. The second business function within inmediaONE] is ALLDIREKT, a telephone direct sales company based in Salzburg, Austria. This company offers selected products to specified and/or prospective customers.

Contact

An der Autobahn
33310 Gütersloh
Germany 

Phone:( 49)5241/80 43 733
Fax: ( 49)5241/80 43 727
Email: info@inmediaone.de

Internet

www.inmediaone.de

medienfabrik www.medienfabrik.de

Company profile

1988 established and managed as agency of Heino Nollmann
since 1. Januar 2002 majority shares MOHN Media
Managing Director: Stefan Postler

Products and services

medienfabrik Guetersloh GmbH, a subsidiary of arvato AG, is one of Germany's largest agencies for integrated communication. medienfabrik offers a full service portfolio: Conception, editing, graphic design, photography, multi-media, ad marketing, dialogue marketing and event conception as well as type-setting, lithography, printing and distribution.

Contact

Carl-Bertelsmann-Straße 33
33332 Guetersloh
Germany

Phone:+49 (0) 5241/23480-50
Fax:+49 (0) 5241/23480-61
Email: kontakt@medienfabrik.de

Internet

www.medienfabrik.de

Mohn media Kalender & Promotion Service www.mohnmedia-kalender.de

Company profile

year founded: 1971
Chief Executive Officer: Christof Ludwig

Products and services

Mohn media Kalender & Promotions Service GmbH offers serveral types of calendars and a variety media gifts

  • as Full Service.
    Our unique full service approach can provide every aspect of your programme from individual calendar concept to the handling of logistics and finance.
  • for Merchandising.
    We will develop, source and provide products with your logo and design to meet the specific objectives of your marketing and/or sales requirements.

Lots of services from a single supplier. Acquire new customers and keep them with advertising campaigns.

Contact

Carl-Bertelsmann-Str. 161 K
33311 Gütersloh
Deutschland

Phone: 49(5241) 80-3332
Fax: 49(5241) 80-9305

Email: info@mohnmedia-kalender.de

Internet

www.mohnmedia-kalender.de

Mohn media · Mohndruck www.mohnmedia.de

Company profile

Year founded: 1824
Chief Executive Officers: Markus Schmedtmann

Products and services

Mohn media offers its customers the full spectrum of print services from pre-print (picture editing , Database-Publishing etc.) and print down to print finishing (book-binding, customizing, addressing etc.). Mohn media manufactures some 250,000 books and 300,000 catalogs each day, and 50 different magazine titles a month, from Vogue to Manager Magazin. The company has a total of 21 offset rotaries and 19 sheet-fed offset printing machines in various sizes.

Mohn media includes the following subsidiaries:
GGP Media (Pößneck); JPK (Russia); medienfabrik (Gütersloh, Bonn, Berlin); wahl media (Munich); 4mat Media (Hamburg).

Contact

Carl-Bertelsmann-Str.161 M
33311 Gütersloh
Germany 

Phone: 49(5241) 80-40410
Fax: 49(5241) 80-24282

Human Resources
Ulf Marquardt
Phone: 49(5241) 80-5513
Fax: 49(5241) 80-94193
Email: ulf.marquardt@bertelsmann.de

Internet

www.mohnmedia.de

nayoki interactive advertising gmbh www.nayoki.de

Company profile

Founded in 2004, 
taken over by AZ Direct in 2008
Managing Directors: André Soulier

Products and services

nayoki interactive advertising is a full-service online marketing agency. The company develops comprehensive communication concepts for noted national and international customers, involving all the relevant forms of online advertising depending on the marketing targets. nayoki builds on this consultative approach to deliver performance-oriented implementation and optimization of multichannel campaigns, with a focus on e-mail marketing, display advertising, affiliate programs and search engine marketing, as well as lead and address generation. 
The company's proprietary tracking and e-mail management software rounds off its portfolio of services. 

Contact

Neumarkter Str. 80
D-81673 München 

Tel.: +49 (89) 321 990 6
Fax: +49 (89) 321 990 85 

Email: info@nayoki.de

Internet

www.nayoki.de

PRINOVIS Ltd. & Co. KG www.prinovis.com

Company profile

CEO: Thorsten Thiel

PRINOVIS, a gravure joint venture between arvato AG, Gruner + Jahr AG and Axel Springer AG, took up operations on May 10, 2005. The European Commission approved the three partners’ request to merge their gravure operations on May 3, 2005.

Products and services

PRINOVIS is a decentralized network of medium-sized enterprises, the company has production plants in Ahrensburg, Dresden, Itzehoe, Nuremberg and Liverpool.

PRINOVIS resulted from a merger of the existing German gravure plants operated by the three media companies arvato, Axel Springer and Gruner + Jahr. The company offers its customers in the illustration-printing sector innovative solutions and flexible services throughout Europe. arvato and Gruner + Jahr each own a 37.45 percent share in the company, while Axel Springer AG holds 25.1 percent.

Contact

Gasstraße 18
22671 Hamburg

Phone: +49-40-570130-0 

Contact for Public Relations:
Phone: +49-40-570130-9150
Email: kontakt@prinovis.com

Internet

www.prinovis.com

rewards arvato services www.arvato-rewards.de

Company profile

Managing Directors: Derk Möller, Markus Schmedtmann, Mario Schwegler

Products and services

rewards arvato services develops and fulfills customized incentive and reward schemes for end customers, business partners and employees. Our clientele include national and international leaders from a wide range of industries.

Our customers benefit from our international scope, full service capabilities, 100% customer focus and highly attractive products.

Contact

Neumarkter Str. 22
81673 München
Tel: +49 (89) 41 36 - 7100
Fax: +49 (89) 41 36 - 7111
Email: info@arvato-rewards.de

Internet

www.arvato-rewards.de

rtv media group www.rtv-mediagroup.de

Company profile

Established in 1961
Acquired in 1980
Managing Director: Matthias Körner

Products and services

With eleven million TV listings magazines sold each week in Europe, the rtv media group is one of Germany and Europe's leading publishing companies. Its domestic print products include the TV supplement rtv, an editorial content service, customer magazines, and combination TV/customer magazines.

The nucleus of the publishing company is the noted TV supplement "rtv," which is enclosed with over 200 dailies as a customer loyalty tool and added service, in much the same way as customer media. rtv offers the full spectrum of programming at a glance, giving readers information in its most compact, rapidly accessible and concise form. Each week, rtv also delivers important hints, advice, family topics, eating & enjoying, puzzles etc., i.e. topics with a great deal of practical value to the reader. With more than 13 million readers and over 9 million copies, rtv is Germany's No. 1 listings publisher in terms of reach and print run.

The media services provider also has all the means and possibilities at its disposal to create target group optimized customer magazines, an essential element in any contemporary marketing mix. Customers opt for get full service including everything from consulting, editorial and design, to printing and ad sales, to market research and success monitoring, as well as any combination of the individual services. Decades of supplement experience and contact to the daily press have taught the rtv media group what customers are interested in on a daily basis. The company also offers supplementary online services for editorial content services and TV information.

Furthermore the company offers an additional program within the Digital Media sector for online content services and TV-information. The rtv media group delivers high-quality TV and radio programming content to newspaper and magazine publishers as well as suppliers of electronic media in virtually any desired form. The group also offers an editorial content service for topics including Computer/Multimedia, Health, Travel and many more.

The group offers its comprehensive editorial and technical range - from concept drafting to the finished communication medium - for the international market as well. Thus the company does business not just in Germany, but also in a number of other European countries, e.g. in Austria and the Czech Republic.

Contact

Breslauer Straße 300
90471 Nürnberg

Phone: +49 (0)911 - 8920-10
Fax: +49 (0)911 - 8920-137


Email: info@rtv-mediagroup.de

Internet

www.rtv-mediagroup.de

topac GmbH www.topac.de

Company profile

Year of founding: 1984
Managing Director: Sven Deutschmann

Products and services

topac GmbH, a company in the arvato group, specializes in printed products and cardboard packaging. Systematically honing our technology edge and solid expertise has turned us into a full-spectrum provider of services including consulting, product development and design, printing, finishing, post-processing and packaging. Environmentally sound conduct is part of topac’s company philosophy, and is expressed in our FSC certification as well as in our use of recycled and recyclable materials. Holography, used for product security, completes our range of packaging services.

Contact

topac GmbH
Carl-Miele-Str. 202-204
33311 Gütersloh
Germany

Email: info.topac@bertelsmann.de

Internet

www.topac.de

Vereinigte Verlagsauslieferung www.vva-online.net

Company profile

Year founded: 1959
Chief Executive Officer: Stephan Schierke

Products and services

VVA is the largest publishing distributor in Germany. VVA distributes books, CDs and periodicals to shops and private readers for over 200 publishing houses. Complementary solutions in the logistics, sales and financial areas enable VVA to provide an individual, market-oriented complete service from a single source.

Contact

An der Autobahn
33310 Gütersloh
Germany
Phone: +49 5241/80-2051
Fax: +49 5241/80-6006
Email: info@vva-online.net

Internet

www.vva-online.net

Vogel Druck und Medienservice GmbH & Co. KG www.vogel-druck.de

Company profile

Established in 1894
Managing Director: Rolf Lenertz

Products and services

Vogel Druck, a print and media services provider, is a highly efficient, reliable partner in the rotary offset printing sector. The company currently produces 150 magazine titles and 160 million magazines, catalogs and brochures a year, in print runs of between 20,000 and 200,000 copies – many of them with sophisticated covers, in-issue supplement productions and creative ad specials. As a competent full-service provider, Vogel Druck enhances its range of print services with intelligent solutions ranging from the automated production of print and Web publications to handling complex mailings.

Contact

Leibnizstraße 5
D-97204 Höchberg

Phone: +49 931 / 4600 - 02
Fax: +49 931 / 4600 - 27 27
Email: info@vogel-druck.de

Internet

www.vogel-druck.de

wissenmedia GmbH www.wissenmedia.de

Company profile

Founded 1952
Managing Director: Christoph Hünermann

Products and services

wissenmedia GmbH is one of Germany’s leading media companies in the fields of knowledge and learning. Having built a family of Internet sites clustered around the wissen.de portal, wissenmedia’s activities now cover all available media platforms, e.g. books, DVDs, audio, video and online. The media company services every possible distribution path, from retail to direct sales and direct marketing through to licenses. 

Apart from managing famous media brands such as Bertelsmann Lexikon, WAHRIG Wörterbücher, Chronik, wissen.de, q-world.de and since June 2009 the traditional brand Brockhaus, wissenmedia is a sought-after provider of media consultation, concept drafting, producing, marketing and content services, with partners and customers in over 30 countries around the world.

Contact

wissenmedia GmbH
Avenwedder Str. 55
33311 Gütersloh
Germany

Phone: + 49 (0) 5241/80-2286
Fax: + 49 (0) 5241/80-73075 

Email: info@wissenmedia.de

Internet

www.wissenmedia.de

Great Britain 0008 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958 
Managing director: John Shervey

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

sonopress (UK) Ltd
Wednesbury One
Black Country New Road
Wednesbury
WS10 7NY West Midlands
United Kingdom 

Tel.: +44 (0)121-502-7800
Email: sales@sonopress.co.uk

Internet

www.arvatodigitalservices.com

arvato entertainment services www.arvatoentertainment.co.uk

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch

Products and services

arvato entertainment provides complete end-to-end solution for clients. Our company works with you to deliver services to your customers in your name, integrating seamlessly with your business, so that your customers are only ever aware of the relationship between themselves and your company.

Our services include:

  • Order Management
  • Warehouse/Fulfilment
  • Customer Services
  • Finance
  • Reverse Logistics
  • Refurbishment

Contact

arvato entertainment services
24 Crystal Drive
Warley
West Midlands
B66 1QG
Great Britain

Tel: +44 (0)121 543 4000
Fax: +44 (0)121 543 4397
Email: info@arvatoentertainment.co.uk

Internet

www.arvatoentertainment.co.uk

arvato finance services www.arvatofinance.co.uk

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Andrea Kaminski

Products and services

arvato finance provides debt collection services for clients such as internet providers, mail-order businesses and telecommunication companies across the UK. Backed by years of experience in the debt-collection market in Germany and employing flexible software applications, arvato finance offers efficient, effective debt recovery solutions, tailored to the individual needs of clients.

Contact

arvato finance services
Block 2
Willerby Business Park
Willerby
HU10 6FE
Great Britain

Tel: + 44 (0)1482 660601
Fax: + 44 (0)1482 660605
Email: info@arvatofinance.co.uk

Internet

www.arvatofinance.co.uk

arvato government services www.arvatogov.co.uk

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Rainer Majcen

arvato government services was established in order to provide our global private sector outsourcing know-how to the public sector in the UK. Our dedicated role is to develop customer-focused, public-private partnerships throughout the country. 

We are unique to UK outsourcing, in that we offer public sector clients proven private sector expertise, gained from working with some of the world's most highly respected businesses. 

What makes us special is that we combine our world-class private sector experience with a powerful public sector ethos. 

We offer a genuinely difference approach to public sector outsourcing partnerships, which puts our customers and their citizens first, focuses on performance and delivers on promises.
Our goals are to improve customer services and create more efficient business processes, while adhering to our core values of partnership, entrepreneurship, creativity and citizenship.

Products and services

The UK public sector is continually directed to achieve efficiency savings. This could be by delivering quality improvements from existing resources or by maintaining current high standards of service at a lower cost, or a combination of the two. 

Whatever our clients’ objectives and targets, we deliver customer-first, cost-efficient, quality-focused services. We achieve this service excellence in partnership with our customers, using our world-class private sector experience, knowledge of best practices and access to the latest technologies - all driven by the entrepreneurial dynamism of our people. 

We can provide a total, tailor-made solution for the entire outsourcing of our clients’ public services. Alternatively, we can create a bespoke solution for a specific or selected range of services. The scope of our outsourcing expertise includes, among others, the following:

  • Revenues
  • Financial Assessments
  • Payroll Services
  • Creditor Payments
  • Customer Service Networks
  • Print & Design
  • Training
  • Occupational Health
  • ICT

Contact

arvato government services ltd
The Hall
Lairgate
Beverley
HU17 8HL
Great Britain

Tel: + 44 (0)1482 883500
Fax: + 44 (0)1482 883544
Email: info@arvatogov.co.uk

Internet

www.arvatogov.co.uk

arvato loyalty services www.arvatoloyalty.com

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Mark Brown

Products and services

arvato loyalty, one of Europe's largest relationship marketing organisations, offers a comprehensive range of services, bringing our clients' brands to life across every single customer contact point.

Focus of our services is on improving the customer journey and delivering a consistent and engaging experience at every stage.

Customer insight is at the heart of all our work. Only by knowing your customers, can we target them effectively, communicate with them genuinely and build lasting trust and loyalty. arvato loyalty employs various methods to gather insights and deliver great customer experiences:

  • Focus groups
  • Mystery shopping
  • Data analysis
  • CSI surveys
  • Data management
  • Creative content
  • Customer contact
  • Fulfilment
  • Experiential
  • Mobile/online

Contact

arvato loyalty services
Globe House
1 Chertsey Road
St Margaret’s
TW1 1LR
Great Britain

Tel: + 44 (0)20 8843 8750
Fax: + 44 (0)20 8843 8760

Email: info@arvatoloyalty.com

Internet

www.arvatoloyalty.com

arvato services CRM www.arvatoservices.co.uk

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Mark Brown

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato services CRM
Cunard Building
Water Street
Liverpool
L3 1QX
Great Britain

Tel: + 44 (0) 800 3163388
Fax: +44 (0) 151 2358061
Email: info@arvatoservices.co.uk

Internet

www.arvatoservices.co.uk

arvato services healthcare www.arvato-services-healthcare.com

Company profile

CEO: Thorsten Winkelmann
Managing Director: Laurent Buisson
UK General Manager: Alan King

Products and services

arvato services healthcare offers one-stop supply chain solutions, tailored to the needs of the healthcare market and individual customers, including order processing, warehouse and transport management, customer service, customer loyalty systems, IT services and financial services, along with value-added services. Locations are available across Europe to provide localised, effective solutions. We possess wholesale permits, manufacturing permits and EN ISO 9001:2000, GMP and GDP certification to meet respective market requirements.

Contact

arvato services healthcare
Stirling Road
Cressex Business Park
High Wycombe
Buckinghamshire
HP12 3ST
Great Britain

Tel: +44 (0)1494 796710
Fax: +44 (0)1494 444934
Email: info@arvato-services-healthcare.com

Internet

www.arvato-services-healthcare.com

arvato systems UK & Ireland Ltd. www.arvato-systems.co.uk

Company profile

Year founded: 1986 
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

6th floor 
33-34 Alfred Place 
London 
WC1E 7DP 
Great Britain
Email: alick.freemann@bertelsmann.de

Internet

www.arvato-systems.co.uk

Greece 0001 locations
arvato teleservice

Company profile

Products and services

Contact


Email:

Internet

Ireland 0003 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Executive Director: Patrick Corbett

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

sonopress Ireland
IDA Industrial Estate,
Balbriggan
Co. Dublin
Ireland.
Phone: 001-353-8409000
Fax: 001-353-8415513
Email: andrea.mahon@sonopress.ie

Internet

www.arvatodigitalservices.com

arvato finance services www.arvatofinance.com

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director/Vice President International Finance: Andrea Kaminski

Products and services

arvato finance services is an established provider of complex and tailor-made billing and payment processing services worldwide. The arvato finance portfolio compromises a broad range of back-office, process-driven, financial, accounting and administration services, including risk management, billing & rating, A/R and A/P management, payment processing, collections and customer service. These stand-alone services can be provided individually, bundled and/or customised to address the individual needs of clients.

Contact

arvato finance services
Gilde House
Eastpoint Business Park
Fairview
Dublin 3
Ireland

Tel: +353 (1) 855 4780
Fax: +353 (1) 855 4792

UK Sales Team

One Lyric Square
Hammersmith
London 
W6 0NB 


Email: info@arvatofinance.ie

Internet

www.arvatofinance.com

arvato services Ireland CRM www.arvato.co.uk

Company profile

Chairman/CEO UK & Ireland: Matthias Mierisch
Managing Director: Tom Brennan

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato services Ireland CRM
Gilde House
Eastpoint Business Park
Fairview
Dublin 3

Tel: +353 (1) 855 4780
Fax: +353 (1) 855 4792
Email: Tom.Brennan@arvatoservices.ie

Internet

www.arvato.co.uk

Italy 0005 locations
Arti Grafiche Johnson www.arvato.it

Company profile

Year of takeover: 1993
Chief Executive Officer: Maurizio Carlessi

Products and services

Arti Grafiche Johnson, part of arvato print Italy, was created in 2004 by merging the diaries and calendars business of Editoriale Johnson and Nuovo Istituto Italiano d'Arti Grafiche. The merger confirmed and reinforced the leading position of the company in Europe. Arti Grafiche Johnson sells diaries, calendars and leather products in most of the European and worldwide markets. The structure of the company is completed by its subsidiaries in Austria, Benelux, France, Spain and UK.

Contact

Via Grinetta 9c
24068 Seriate (Bergamo)
Italy
Phone: 39(035) 309 111
Fax: 39(035) 309 260
Email: info@editjohnson.it

Internet

www.arvato.it

arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958 
Executive Director: Sven Deutschmann 
Sales Director: Marco Vecchi

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Sales Office Italy Marco Vecchi 
sonopress Italia SRL 
Via Ludovico Muratori 34 
I - 20135 Milano Italy 

Phone: +39 02 5411 8877 
Fax: +39 02 5456 577
Email: marco.vecchi@sonopress.it

Internet

www.arvatodigitalservices.com

arvato services www.arvatoservices.it

Company profile

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

via Zanica 92
24 126 Bergamo
Italy 
Stéphane Derly
Phone: +39 (0)3 53 29 27 01
Email: marketing@arvato.it

Internet

www.arvatoservices.it

Eurogravure S.p.A. www.arvato.it

Company profile

Year founded: 2000
CEO: Mauro Cosani

Products and services

Eurogravure S.p.A. uses a rotogravure process to print magazines, which are then bound on collective stapling machines.
The company chiefly prints titles from the "Rizzoli - Corriere della Sera" publishing house which has a 30% shareholding in Eurogravure. Up to now the company has only served the Italian market.

Contact

Via Della Costa nr. 2
I24047 Treviglio (Bergamo)
Italy
Phone: +39(035)3294111
Fax: +39(035)3294605
Email: info.eg@arvato.it

Internet

www.arvato.it

nuovo istituto italiano arti grafiche www.arvato.it

Company profile

Established: 1873
Managing Director: Oliver Kranert

Products and services

nuovo istituto italiano d’arti grafiche was founded in 1873 as a publishing house of art books and calendars and grew to become one of the most important European printers. The company specialises in offset, roto-offset and flexographic printing and in the production of magazines, commercial catalogues and books in both color and black and white.

Contact

Via Zanica, 92
24126 Bergamo - Italy
Tel: +39 035.329.2111
Fax: +39 035.329.2322
Email: info.niiag@arvato.it

Internet

www.arvato.it

Netherlands 0004 locations
arvato services Abcoude www.arvatoservices.nl

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication and Supply Chain Management in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Amsterdamsestraatweg 28 
1391 AB Abcoude
The Netherlands 

Tel. +31 (0) 88 8878 888
Fax. +31 (0) 88 8878 887

Email: info@arvatoservices.nl

Internet

www.arvatoservices.nl

arvato services Venlo www.arvatoservices.nl

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Newtonweg 10 
5928 PN Venlo
The Netherlands

Tel. +31 (0) 88 8878 888
Fax. +31 (0) 88 8878 887

Email: info@arvatoservices.nl

Internet

www.arvatoservices.nl

arvato services Venray www.arvatoservices.nl

Company profile

Year founded: 1991
CEO: Markus Trost

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Smakterweg 116 
5804 AM Venray
The Netherlands

Tel. +31 (0) 88 8878 888
Fax. +31 (0) 88 8878 887

Email: info@arvatoservices.nl

Internet

www.arvatoservices.nl

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

Amsterdamsestraatweg 26
1391 AB Abcoude
Netherlands

Phone: +31 (0) 294- 280395
Fax: +31 (0) 294- 280396

Contact: Jürgen Keulen
Email: Juergen.keulen@bertelsmann.de

Internet

www.arvato-services-ti.com

Poland 0001 locations
arvato services Polska www.arvato.pl

Company profile

Chief Executive Officer: Janusz Jankowiak

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

UL. Kolejowa 150
62-064 Plewiska/ k. Poznania 
Poland

Phone: +48 (0) 6165 28 800
Fax: +48 (0) 6165 17610
Email: office@arvato.pl

Internet

www.arvato.pl

Portugal 0002 locations
arvato teleservice www.teleservice.com

Company profile

Year fonuded: 1985; taken over by arvato services in 2005
Managing Directors: Daniel Mühl, Hervé Milcent, Alexander Weihe

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Contact

Rua Dr. Eduardo Santos Silva
261 fracção AU
P-4200-283 Porto

Tel. +351 22 542 09 00
Fax +351 22 542 09 01
Email: info-porto@teleservice.com

Internet

www.teleservice.com

Printer Portuguesa www.printer.pt

Company profile

Year founded: 1972
CEO: Carlos Neves

Products and services

We specialise in sheet fed printing of large formats producing colour and b/w books, hardcover and brochures.
We offer a complete service to customers from pre-press to finishing.
Our priorities are quality of production and timely deliveries, and these are backed up by constant investment and technology.

Contact

Edíficio Printer
Casais de Mem Martins
P-2639-001 Rio de Mouro
Portugal
Phone: 351(21) 9267-600
Fax: 351(21) 9267-694
Email: geral@printer.pt

Internet

www.printer.pt

Russia 0003 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Managing Director: Claus Madsen

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone: 49 5241 80 52 00
Fax: 49 5241 7 35 43

150049, Svobody, 97
Russia, Yaroslavl

Phone:: +7 4852 20 04 20
Email: natalia.kaptereva@bertelsmann.de

Internet

www.arvatodigitalservices.com

DZB www.arvato-russia.com

Company profile

Year founded: 1997
Managing Director: Michael Pötschke

Products and services

The DZB logistics centre in Russia handles distribution tasks for various national and international shippers. Its portfolio includes direct-marketing services, consignment of mailings and catalogues, customer relationship management, fulfilment, data management and financial services.

Contact

Michael Pötschke
Distribution Center Bertelsmann
ul. Dekabristov 3
150029 Yaroslavl
Russia

Phone: + 7 4852 451365
Fax: +7 4852 451364 

Email: michael.poetschke@dzb.ru

Internet

www.arvato-russia.com

JPK www.jpk.bertelsmann.ru

Company profile

Year founded: 1955
Managing Director: Gert Przystaw

Products and services

The Mohn media subsidiary JPK (Jaroslawskij Poligrafitscheskij Kombinat) largely specialises in book production and job printing for the Russian market, and offers its customers the full spectrum of printing services, from pre-press to offset printing (rotary and sheet-fed) through to finishing.

Contact

Gert Przystaw
Yaroslawl Poligraph Kombinat
ul. Svobody 97
150049 Yaroslavl, Russia

Phone: +7 4852 451355
Fax: +7 4852 451344 


Email: prz01@jpk.bertelsmann.ru

Internet

www.jpk.bertelsmann.ru

Spain 0008 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Executive Director: Alberto Obregón

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

Avenida de Fuentemar, 35
Poligono Industrial de Coslada
28820 Madrid
Spain

Phone: 34 (0)91-6 71 22 00
Email: aobregon@sonopress.es

Internet

www.arvatodigitalservices.com

arvato services www.arvato-si.com

Company profile

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Avda. Diagonal 453 Bis, 3º
E-08036 Barcelona
Phone: 34(0) 93-366-6300
Email: info@arvato-si.com

Internet

www.arvato-si.com

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

Gran Vía SEAT s/n
Aptdo. Correos 126
08760 Martorell
Spain

Phone: +34 (0) 93-774 19 73
Fax: +34 (0) 93- 775 36 54

Contact: David Garcia
Email: David.Garcia@bertelsmann.de

Internet

www.arvato-services-ti.com

arvato teleservice www.teleservice.com

Company profile

Year founded: 1985; taken over by arvato services in 2005
Managing Directors: Daniel Mühl, Hervé Milcent, Alexander Weihe

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Contact

Calle de los Cerrajeros 3, 2ª Planta
E-28923 Alcorcón (Madrid)

Tel. +34 916 76 05 44
Fax +34 916 75 25 52
Email: infoteleservice@teleservice.com

Internet

www.teleservice.com

cobrhi www.arvato-print.es

Company profile

Year founded: 1977
CEO: Santos Álvarez

Products and services

Cobrhi is one of the leading offset printing houses for advertising media in Europe. The company offers its customers first-class printing and services from a single source, acting as a jobbing print house and producing catalogues and magazines.

Contact

C/Guadiana, S/N - Pol.Ind. CONMAR
E-28864 Ajalvir / Madrid
Spain
Phon.: 34 / 91 884 40 18
Fax: 34 / 91 884 30 81
Email: info@cobrhi.es

Internet

www.arvato-print.es

Eurohueco www.arvato-print.es

Company profile

Year founded: 1984
Chief Executive Officer: Jörg Naescher

Products and services

Eurohueco is one of the leading rotogravure companies on the Iberian peninsula. Our customers come from all over Europe. Our product range includes high volume magazines, supplements, advertising materials and catalogues.

Contact

C/Cobalt, 1-5,
Área Industrial del Llobregat
08755 Castellbisbal
(Barcelona) 

Phone: +34 93 773 07 00
Fax: +34 93 653 22 05

Email: ventas@arvato-print.es

Internet

www.arvato-print.es

printer industria gráfica www.arvato-print.es

Company profile

Year founded: 1962
Chief Executive Officer: Santos Álvarez

Products and services

printer industrie gráfica is one of the leading offset printing houses on the Iberian peninsula. Our customers come from all over Europe. We mainly produce books, magazines, advertising material and catalogues.

Contact

Carretera N-II, km 600
Cuatro Caminos s/n
E-08620 Sant Vicenc dels Horts/Barcelona
Spain
Phone: 34(93) 631 01 23
Fax: 34(93) 631 02 05
Email: info.printer@arvato-print.es

Internet

www.arvato-print.es

Rotedic www.arvato-print.es

Company profile

Year founded: 1974
CEO: Santos Álvarez

Products and services

Rotedic is one of the leading offset printing plants in Europe.
The company services the Spanish market and exports to a number of countries, mainly European. It specializes in magazines, catalogues and commercial publications, with large and medium size runs with full color printing.

Contact

Ronda de Valdecarrizo, 13
E - 28760 Tres Cantos - Madrid
Spain
Phone: 34 / 91 803 16 76
Fax: 34 / 91 803 85 16
Email: info@rotedic.com

Internet

www.arvato-print.es

Sweden 0001 locations
arvato services www.arvato-services.com

Company profile

Chief Executive Officer: Jens Hofmann, Dan Nilsson

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Kalendegatan 26
211 35 Malmö
Sweden
Phone: +46 (0) 40 20 66 50
Email: dan.nilsson@bertelsmann.de

Internet

www.arvato-services.com

Switzerland 0003 locations
arvato services www.arvato.ch

Company profile

Year founded: 1998
Chief Executive Officer: Christian Fritz

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Güterstrasse 59
4133 Pratteln

Ebikonerstrasse 75
6043 Adligenswil

Tel: +41 - 61 - 485 11 11
Fax: +41 - 61 - 485 11 91
Email: info@arvato.ch

Internet

www.arvato.ch

arvato teleservice www.teleservice.com

Company profile

Year founded: 1985; taken over by arvato services in 2005
Managing Directors: Marc Horta, Martin Stirm

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Contact

Sihlbruggstrasse 3
CH-6340 Baar

Tel. +41 41 754 7777
Fax +41 41 754 7788
Email: info-baar@teleservice.com

Internet

www.teleservice.com

AZ Direct GmbH www.az-direct.com

Company profile

Year founded: 1966
Chief Executive Officers: Mario Schwegler

Products and services

AZ Direct stands for innovative dialogue marketing services for the efficient recruitment of new and the reliable retention of existing customers. Our service portfolio includes high quality customer and business addresses plus supplementary information, advanced data management, as well as the concept development, creation and production of advertising materials and response measurement and analysis. Data mining, scoring, individualised database solutions and competent IT and marketing consulting complete our profile. The AZ Group which also includes subsidiaries in Austria and Switzerland has some 600 employees who are ready to serve our national and international customers at any time.

Contact

AZ Direct GmbH
Carl-Bertelsmann-Straße 161s
33311 Gütersloh
Germany

Phone: +49 (5241) 80 - 54 38
Fax: +49 (5241) 80 - 66 962
Email: az@bertelsmann.de

Internet

www.az-direct.com

Turkey 0002 locations
arvato services www.arvato-services.com

Company profile

Chief Executive Officers: Dr. Ulrich Cordes

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato Telekomünikasyon Hizmetleri A.S.
Talatpasa Cad. No: 5, Kat: 2
34394 Levent - Istanbul
Turkey

Fon +90 (0) 212 386 0000
Fax +90 (0) 212 386 0086
Email: arvato-services-istanbul@bertelsmann.de

Internet

www.arvato-services.com

arvato teleservice www.teleservice.com

Company profile

Year founded: 1985; taken over by arvato services in 2005 
Managing Directors: Thosten Thiel, Koray Yaran

Products and services

With more than two million repairs a year, arvato teleservice is one of the biggest After Sales service providers in the wireless sector, which makes it a strategic partner for all leading wireless providers and manufacturers. arvato teleservice operates state-of-the-art repair centers with over 1,000 employees in 8 countries.

Contact

Dr. Fahrettin Kerim Gökay Cad. 
No: 31-1 
Altunizade Üsküdar 
TR-34662 Istanbul 

Tel. +90 216 545 0404 
Fax +90 216 544 5644
Email: info-istanbul@teleservice.com

Internet

www.teleservice.com

Australia 0001 locations in 001 country
Australia 0001 locations
arvato digital services www.arvatodigitalservices.com.au

Company profile

Year founded: 1958
Managing Director: William Wan

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

arvato digital services
152B Miller Road
Chester Hill 2162
New South Wales
Australia

Phone: +61 (0)2 9780 0000
Fax: +61 (0)2 9780 0050


Email: ron.sia@arvatodigitalservices.com.au

Internet

www.arvatodigitalservices.com.au

Africa 0003 locations in 002 countries
Morocco 0001 locations
arvato services www.arvatoservices.fr

Company profile

Chief Executive Officer: Rolf Buch, Hervé Milcent

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

rue du Docteur Schaffner
F-62221 Noyelles-sous-Lens

Phone: +33 (0)3 21 74 88 50
Email: contact@arvatoservices.fr

Internet

www.arvatoservices.fr

South Africa 0002 locations
arvato services

Company profile

Products and services

Contact


Email:

Internet

arvato services | technical information www.arvato-services-ti.com

Company profile

1948: Company Founded
2003: Taken over by arvato services
Managing director: Thorsten Winkelmann

Products and services

arvato services | technical information is the international full-service provider for technical documentation within arvato services. Our range of services covers everything involved in the production of descriptive documentation, parts catalogues, technical illustrations and translations. arvato services | technical information also offers its customers editorial and content management solutions for technical documentation.

As part of the strong arvato services network, arvato services | technical information implements comprehensive customer solutions, from producing documentation in a media-independent way through to print and distribution to any target audience.

By choosing arvato services | technical information, customers in the automotive sector, in mechanical engineering and plant construction, defense and medical technology gain a flexible partner who is always on top of the latest technological advances. Our international offices ensure optimum closeness to the customer.

Contact

104 Algoa Road
6230 Uitenhage
South Africa

Phone: +27 (41) 9955-200
Fax: +27 (41) 995- 5222

Contact: Christian Bust
Email: christian.bust@bertelsmann.de

Internet

www.arvato-services-ti.com

North america 0010 locations in 002 countries
Canada 0002 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Chief Executive Officer: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

For HR-related questions: hr.canada@arvatousa.com

Contact

235 King Street East
Kitchener, ON
N2G 2K8
CANADA

Tel. +1 519-772-8499
Email: silke.beckmann@arvatousa.com

Internet

www.arvatodigitalservices.com

arvato systems North America Inc. us.arvatosystems.com

Company profile

Established in: 1986
CEO: Michael Pesch

Products and services

As a provider of IT services, arvato systems focuses its services around the utilization, management, and distribution of media. Its comprehensive services and products cover the entire service spectrum in the telecommunications, Internet/E-commerce, media and entertainment segments: from consultation and the implementation of standard software solutions to highly sophisticated custom developments, to individual industry- and customer-specific solutions. arvato systems also offers to handle the management of IT systems at its own data centers – 24 hours a day, 7 days a week.

Contact

2775 Matheson Blvd.
East Mississauga
L4W 4P7
Ontario
Canada

Email: henning.ebel@bertelsmann.de

Internet

us.arvatosystems.com

USA 0008 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Executive Director: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

29011 Commerce Center Drive
Valencia, California 91355
USA

Phone: 1-(0)-661-702-2700
Email: Dominik.Dittrich@arvatousa.com

Internet

www.arvatodigitalservices.com

arvato finance services www.arvatofinance.com

Company profile

Chairman/ CEO: Matthias Mierisch
Managing Director/ Vice President International Finance: Andrea Kaminski

Products and services

arvato finance services is an established provider of complex and tailor-made billing and payment processing services worldwide. The arvato finance portfolio compromises a broad range of back-office, process-driven, financial, accounting and administration services, inclusive Risk Management, Billing & Rating, A/R and A/P Management, Payment Processing, Collections and Customer Service. These stand-alone, re-usable service components can be served individually, bundled and/ or customised to address the individual needs of a client.

Contact

1501 Salado Drive
Building E
Mountain View
CA 94942
USA
Email: info@arvatofinance.ie

Internet

www.arvatofinance.com

arvato systems North America Inc. us.arvatosystems.com

Company profile

Year founded: 1986
Director: Michael Pesch

Products and services

As an IT services provider, arvato systems’ focus is on the use, management and distribution of media. Comprehensive services and products cover the entire demand spectrum in the telco, Internet/e-commerce, media and entertainment sectors – from consulting and the realization of standard software solutions to advanced own developments, to industry- and customer-specific custom solutions. arvato systems also manages (third-party) IT systems in its own data centers – 24 hours a day, 7 days a week.

Contact

26th floor
1700 Broadway
New York, NY 10019
USA

Frank Zimmermann
Phone: 1(0) 212-782-0366
Email: frank.zimmermann@bertelsmann.de

Internet

us.arvatosystems.com

Berryville Graphics www.bvg-opm-books.com

Company profile

Year of takeover: 1986

Products and services

Berryville Graphics is well known for excellent quality and services relating to black/white and color books. Our company has achieved a leading position in this sector in the United States.

Contact

P.O. Box 272
25 Jack Enders Blvd.
Berryville, Virginia 22611
USA
Phone: 1(540) 955 27 50
Fax: 1(540) 955 26 33
Email: info@bvgraphics.com

Internet

www.bvg-opm-books.com

Coral Graphic Services www.coralgraphics.com

Company profile

Year founded: 2001
CEO: Dave Liess

Products and services

Coral Graphic Services, Inc. is one of the world's leading printers of book jackets, creating impeccable full-color covers for top publishers throughout the industry. Coral is also among the East coast's finest printers of annual reports, advertising brochures, posters and retail merchandising materials.

Contact

840 South Broadway
Hicksville, New York 11801
U.S.A
Phon: 1 (516) 576 2100
Fax: 1 (516) 576 2153
Email: Info@coralgraphics.com

Internet

www.coralgraphics.com

Corporate Information Management cimweb.arvatousa.com

Company profile

Products and services

Corporate Information Management (CIM) shapes corporate information management strategy with a focus on dramatically reducing reliance on print budgets. We utilize technology to accomplish this objective, while speeding up and personalizing communication. We provide a comprehensive suite of services for use throughout the document lifecycle, from creation to production to distribution. Our solutions enable clients to deliver customized information to their stakeholders, in any format, more quickly and cost effectively. CIM provides publishing solutions to the health care, financial services, education, manufacturing and other industries.

Contact

21351 Ridgetop Circle
Suite 150
Dulles, VA 20166

Phone: +1-703-483-7600
Fax: +1-703-433-95377
Email: ciminfo@arvatousa.com

Internet

cimweb.arvatousa.com

Dynamic Graphic Finishing www.dynamicgraphic.com

Company profile

Year of takeover: 1986
Chief Executive Officer: David Liess

Products and services

Dynamic Graphic Finishing is the top company for high quality finishing of protective covers. Our creativity and innovation have given us an exceptional position in the production of greeting cards.

Contact

945 Horsham Drive
Horsham, PA 19044
USA
Phone: 1(215) 441 88 80
Fax: 1(215) 441 42 77
Email: dyndave@dynamicgraphic.com

Internet

www.dynamicgraphic.com

Offset Paperback Mfrs. www.bvg-opm-books.com

Company profile

Year of takeover: 1986

Products and services

Offset Paperback is one of the leading paperback manufacturers in the USA. Other services we provide include print-on-demand, distribution and fulfillment services.

Contact

101 Memorial Highway
P.O. Box N (Route 309)
Dallas, Pennsylvania 18612
USA
Tel.: 1(570) 675-5261
Fax: 1(570) 675-8714
Email: patricia.wiatrowski@OPM.com

Internet

www.bvg-opm-books.com

South america 0006 locations in 004 countries
Argentina 0002 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Executive Director: Luis Arías

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.).

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: +49 5241 80 52 00
Fax: +49 5241 7 35 43

Humberto Primo 555
C1103ACK, Buenos Aires, Argentina
Phone: +5411- 5218-2202
Fax: +5411- 5218-2206
Email: diegoh@sonopress.com.ar

Internet

www.arvatodigitalservices.com

arvato services S.A. www.arvato.com.ar

Company profile

Chief Executive Officer: Amador Hernandez Vicente

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

Reconquista 134, Piso 1

C 1003 ABC Buenos Aires
República Argentina
Email: Amador.Hernandez@arvato.com.ar

Internet

www.arvato.com.ar

Brazil 0002 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Head of sonopress Group: Raul Joseph

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office 
Carl-Bertelsmann-Str. 161 F 
33311 Gütersloh 
Germany 
Phone.: 49 5241 80 52 00 
Fax: 49 5241 7 35 43 

sonopress Rimo 
Indústria e Comércio Fonográfica 
Ltd. 
Rua Dr. Edgar Teotônio Santana 
351 
Barra Fund
Sao Paulo SP CEP 01140-030 
Brazil
Email: nelson.junior@sonopress.com.br

Internet

www.arvatodigitalservices.com

arvato services | technical information www.arvato-services.com.br

Company profile

1948: Company Founded
2003: Taken over by arvato services
General Manager: Philipp Bock

Products and services

arvato services is the leading service provider for every aspect of effective solutions in the fields of Customer Communication and Supply Chain Management in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.

Contact

arvato services
Rua Pará, 171 - Centro
09510-130 São Caetano
do Sul - SP
Brasil

Tel (BRA): +55 11 42251617
Fax (BRA): +55 11 42251459
Email: info@arvato-services.com.br

Internet

www.arvato-services.com.br

Colombia 0001 locations
arvato digital services Columbia www.arvatodigitalservices.com

Company profile

Year founded: 1976
Chief Executive Officer: Guillermo Giraldo

Products and services

Printer Colombiana is one of Colombia's leading manufacturers of books, magazines and advertising material. From our location we also serve the North and South American markets.

Contact

Carrera 88 A # 64D-90 int 5 
Bogota, D.C.
Colombia
Phone: 57(1) 252 90 09 
Fax: 57(1) 223 31 54
Email: info@arvatodigitalservices.com.co

Internet

www.arvatodigitalservices.com

Mexico 0001 locations
arvato digital services www.arvatodigitalservices.com

Company profile

Year founded: 1958
Managing Director: Hans-Peter Hülskötter

Products and services

arvato digital services offers integrated service packages in the Video, Audio, Games and IT/Technology sectors. The service chain covers post-production, replication, fulfillment, distribution/supply chain management, financial services and electronic content distribution. Innovative end-to-end IT systems support the entire process chain.

Contact

Central Office
Carl-Bertelsmann-Str. 161 F
33311 Gütersloh
Germany
Phone.: 49 5241 80 52 00
Fax: 49 5241 7 35 43

Arvato de México, S.A. de C.V.
Av. Cuitláhuac 2519,
Col. San salvador Xochimanca
02870 México D.F.
Email: vargas@sonopress.com.mx

Internet

www.arvatodigitalservices.com